Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
21,009
chart
#278
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Aug. 17, 2024
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked. It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product. This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey, Tal from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I’ve contacted you privately through our support and am here to ensure we get this sorted out together.
Aug. 17, 2024
Die Benutzeroberfläche ist wunderschön und man kann alles Wichtige machen.
Aug. 17, 2024
Amazing app. Thanks Aya (Support team) for the fast an awesome attention :)
Aug. 16, 2024
Aug. 16, 2024