All reviews

Rating Breakdown

  • 5
    94% (7,132 ratings)
  • 4
    3% (246 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,840)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2026

Super happy with this review app and the help of the support team (Molly was super helpful for helping me translate my reviews) !

Store

Ziggy

Using app

Almost 6 years

Total reviews

11

Average rating

5.0

5 / 5 Share

April 6, 2021

Thanks for a great app, lots of levels of stuff to choose from, well coded and support is great. keep up the good work

Using app

9 months

Total reviews

10

Average rating

4.6

5 / 5 Share

May 2, 2021

Loox is an incredible app for getting reviews. Our customers love it and it's generated a good amount of revenue for us!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2021

My experience has been great. The customer service/tech support is great ! I love how seamlessly it works into my site and I dont have to do anything and voila reviews.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

Love their immediate support and quick response . User friendly app. I highly recommend it ................

Store

BAHAWAT

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 5, 2021

I used this app and i love it, this app helped me increase my sales and reflect greater security to my visitors

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2021

I don't normally write reviews but I felt compelled to write this review and call out Josh the Loox customer service representative I had the pleasure of working with. It took multiple calls to figure out the issue and Josh was so helpful and was invested in getting our ratings/reviews to appear on our Google Shopping page. In the end, it wasn't a Loox issue, and yet Josh continued to follow up to make sure the issue was resolved. GREAT CUSTOMER SUPPORT! Thanks again Josh!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2021

So far so good. Fast setup and powerful integration with no need for additional coding. Will be a full 5 stars as soon as Loox is able to collect reviews directly from emails.

Store

Routzz

Using app

19 days

Total reviews

3

Average rating

4.0

5 / 5 Share

April 2, 2021

Wonderful service and very quick responses to help with things that I could not figure out myself without their help! Thank you!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2021

The app has worked as described and is easy to install and implement. The email reminders have been effective.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 2, 2021

great app , hope we get a discount some day haha. i love using the app it helps me get more clients

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2021

Really great App. I have been trying various options out there and this one just looks great on your website, has many customization options and it is user friendly for your customers to upload images. I also like the fact that you can send manually requests to past customers, that you can upload reviews from your previous tools and that you can interface with Google to get it on the rich snippets... Also the review pop shows the product to the customer surfing that same product page... obvious, but my previous tools won't do that. All together a great tool in a consumer world relying on reviews to make a decision

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

April 2, 2021

es la mejor aplicación, me ayuda bastante en que mi cliente pueda calificar mis productos . lo recomiendo.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Amazing app, and great customer service. We have been using it for about 9 months. It's pretty intuitive and there's plenty of videos out there to use as a guide to set it up.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

good I like it Very good app But I suggest the email function can be customized, the email template is currently too simple, I think the email is very important so that customers can comment naturally

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I was on the fence about paying for an app to collect reviews when Shopify has a free one. But OH MAN. This app is SO worth it. The automation that exists with this app, the look of it, the vibe that it has; it's amazing. I'm all about it and will definitely be continuing after my trial.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

I love how professional and how seamless it looks on the website. i love the automated emails which are easily customizable. They really thought about the customer and made it easy for them to fill out without abandoning it! I love how automated everything is. will keep using ! :)

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2021

Hi,very reactive support for any problem i approve 100% the reactivity of the team well done guys continue like that

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2021

Just getting started with this app, already got 2 reviews in minutes, it works just great! I was on a call with Josh who showed me around the possibilities, many thanks Josh for your great support and kindness! I am updating my review after I have got more into this app, I am more and more happy of its features and the super helpful support I am constantly getting from Dor - thanks a lot!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2021

Really helpful customer care. Thank you to Abby for all her support. The app is very easy to use. Would highly recommend to anyone! Updated: Thank you Rain for your quick reply and helpful advice.

Using app

2 months

Total reviews

2

Average rating

5.0