Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,579
chart
#502
All reviews
March 19, 2026
Super happy with this review app and the help of the support team (Molly was super helpful for helping me translate my reviews) !
April 6, 2021
Thanks for a great app, lots of levels of stuff to choose from, well coded and support is great. keep up the good work
May 2, 2021
Loox is an incredible app for getting reviews. Our customers love it and it's generated a good amount of revenue for us!
April 5, 2021
My experience has been great. The customer service/tech support is great ! I love how seamlessly it works into my site and I dont have to do anything and voila reviews.
April 5, 2021
Love their immediate support and quick response . User friendly app. I highly recommend it ................
April 5, 2021
I used this app and i love it, this app helped me increase my sales and reflect greater security to my visitors
April 5, 2021
I don't normally write reviews but I felt compelled to write this review and call out Josh the Loox customer service representative I had the pleasure of working with. It took multiple calls to figure out the issue and Josh was so helpful and was invested in getting our ratings/reviews to appear on our Google Shopping page. In the end, it wasn't a Loox issue, and yet Josh continued to follow up to make sure the issue was resolved. GREAT CUSTOMER SUPPORT! Thanks again Josh!
April 5, 2021
So far so good. Fast setup and powerful integration with no need for additional coding. Will be a full 5 stars as soon as Loox is able to collect reviews directly from emails.
April 2, 2021
Wonderful service and very quick responses to help with things that I could not figure out myself without their help! Thank you!
April 2, 2021
The app has worked as described and is easy to install and implement. The email reminders have been effective.
April 2, 2021
great app , hope we get a discount some day haha. i love using the app it helps me get more clients
April 2, 2021
Really great App. I have been trying various options out there and this one just looks great on your website, has many customization options and it is user friendly for your customers to upload images. I also like the fact that you can send manually requests to past customers, that you can upload reviews from your previous tools and that you can interface with Google to get it on the rich snippets... Also the review pop shows the product to the customer surfing that same product page... obvious, but my previous tools won't do that. All together a great tool in a consumer world relying on reviews to make a decision
April 2, 2021
es la mejor aplicación, me ayuda bastante en que mi cliente pueda calificar mis productos . lo recomiendo.
April 1, 2021
Amazing app, and great customer service. We have been using it for about 9 months. It's pretty intuitive and there's plenty of videos out there to use as a guide to set it up.
April 1, 2021
good I like it Very good app But I suggest the email function can be customized, the email template is currently too simple, I think the email is very important so that customers can comment naturally
March 31, 2021
I was on the fence about paying for an app to collect reviews when Shopify has a free one. But OH MAN. This app is SO worth it. The automation that exists with this app, the look of it, the vibe that it has; it's amazing. I'm all about it and will definitely be continuing after my trial.
March 31, 2021
I love how professional and how seamless it looks on the website. i love the automated emails which are easily customizable. They really thought about the customer and made it easy for them to fill out without abandoning it! I love how automated everything is. will keep using ! :)
March 31, 2021
Hi,very reactive support for any problem i approve 100% the reactivity of the team well done guys continue like that
June 17, 2021
Just getting started with this app, already got 2 reviews in minutes, it works just great! I was on a call with Josh who showed me around the possibilities, many thanks Josh for your great support and kindness! I am updating my review after I have got more into this app, I am more and more happy of its features and the super helpful support I am constantly getting from Dor - thanks a lot!
May 11, 2021
Really helpful customer care. Thank you to Abby for all her support. The app is very easy to use. Would highly recommend to anyone! Updated: Thank you Rain for your quick reply and helpful advice.