Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,581
chart
#502
All reviews
Review RSS Feed
May 25, 2023
Really scammy type of pricing. We just want basic reviews and they've made us upgrade. Will be deleting it. There are far better options Still having problems - their integration doesn't work well with Google Ads which is a big issue.
Hey, Dor from the Loox team here - I'm truly sorry that your experience with Loox was not positive as you expected. Loox offers several different plans for stores of all sizes and needs. The Basic plan is designed for stores just starting out in the Shopify ecosystem to help them get their footing and start growing. Our other plans, which are designed for stores of larger scale, provide a higher ROI for your store. We are confident that the app will pay itself back in full by increasing conversion and retention of your customers. Not to mention the increase in reviews you will receive. We have contacted you personally to assist you further on the matter. Please check your email for an email from our support team :)
Dec. 1, 2020
When we installed Loox reviews and added it to our site, it gave the webshop a new life, customers really enjoyed leaving us a review and it increased our sales immediately.
Nov. 30, 2020
Made a mistake and Loox was able to fix it, love the product! Definitely will use it moving forward on all my stores.
Nov. 26, 2020
Amazing and simple review app. What is good is even with the free plan you can already access to many features already. Like import reviews from .cvs, it's a big deal. Support is responsive and quick !
Nov. 24, 2020
La tasa de conversión aumentó considerablemente y las fotos reales generan confianza entre los compradores que tienen dudas
Nov. 30, 2020
Very good and easy app. Highly recommended. Dor & Josh customer service is superb. :) All our problems were sorted out very quickly.
Nov. 23, 2020
This is a great app. It works flawlessly. I recommend it to anyone who's looking to add reviews to their website!
Nov. 22, 2020
excellente Application que j'ai installé sur tous mes shops, le support est tres réactif est incroyablement professionnel. je recommande cette application thank you for this amazing app and for all people from Loox app
Nov. 22, 2020
If you have a e-com store and are not using LOOX, you are missing out!! This app is the reason why I have sales! It builds confidence and trust with your buyers Hands Down! I have Tried all the apps for Reviews and This is the ONLY one highly recommend!
Nov. 21, 2020
We had a need to copy reviews from one product. Support answered all our questions and suggested the best solution for our issue. Thanks!
Nov. 20, 2020
Recommend the app Loox. Great customer service as well. Use it on my 4 stores and like it very much.
Nov. 20, 2020
Tha loox io is perfect for our tattoos shop. Easy to use, easy to set-up and with a cool smooth flow.
Nov. 19, 2020
Love the app so far. Very easy install and integration with Shopify. Some features only available in upper tier plans.
Nov. 17, 2020
It's an amazing app, very easy to install and make it work on the store. Awesome customer support! Thanks to the team!
Nov. 17, 2020
I love this app. especially the review request feature and the staff is very helpful.Would recommend
Nov. 16, 2020
great. Could be cheaper though, specially for more advanced plans which gives you some basic stuff like customizing review request titles and logos.
Nov. 15, 2020
Great app. Very helpful and easy to use. I would recommend to any business looking to increase sales
Nov. 13, 2020
Overpriced for what it is. There is better alternatives for a cheaper price, although Loox has been going the longest. The import AliExpress reviews feature is weak, only allows for 100 reviews at a time, and you can only import one of the images not multiple per review. The worst part is that you can't edit the text of the reviews, rendering most the aliexpress reviews as useless, because they are written in terrible grammar/translated and hurt your credibility more than they help. The app has a long history and credibility, although there is nothing special about this app that makes it stand out, and the competition is evolving much faster at a much better rate. Disappointed.
Hey, Amit from the Loox team here! Please note that Loox lets merchants choose which country to import reviews from and we use AliExpress's translation to give more translating options for merchants who can't find reviews from their original country. In addition to AliExpress's translation, we offer integration with the Weglot app, which translates your reviews to your customers' language! Moreover, Loox offers many other features that will help increase conversion and retention rates, such as referrals, popup widgets, Facebook integration and much more! In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Nov. 28, 2020
Super happy with this app! The loox team basically imported my apps for me literally within a few moment! I also had a problem with a troll and Dor helped me with that within a few mins of my initial correspondence!
Nov. 9, 2020
It boosted my sales so much I lost track of it. Love the beautiful photos on my website and looking to do more with it.