Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,213
chart
#538
All reviews
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April 12, 2025
April 12, 2025
April 12, 2025
Baut sich leicht ein und hat genug widgets die passend gemacht werden können.
April 11, 2025
great app and great review system. a lot of customization. reached out to customer service and Rain M. gave me the answer i was looking for. Straight to the point as everybody's time is valuable. Super friendly. Give Rain M a promotion & a raise.
April 11, 2025
April 11, 2025
April 17, 2025
Edit: how convenient, they only addressed one out of 4 issues that I brought up in their reply. Now they offer me 30% off the money-pit scale plan lol. The app didn’t work total of 3 weeks out of two months now. We’re already with Judge.me $15 unlimited everything. Cheers! We’ve used this app for two months out of which it hasn’t worked for two weeks. I keep getting maxed out quota notifications on 20 emails sent out, despite the limit being 100. Your pos orders will apply the the 500 order limit, even tho no email provided so there will never be a review from those. Some guy Rotem said he fixed it, but here were a month later with same issue. Also takes them a week to fix anything. Switching asap.
Thanks for taking the time to share your feedback. We understand how frustrating it can be when things don’t work as expected and appreciate the opportunity to look into this further. It looks like you reached the email limit on your Beginner Plan. The email and order quotas are triggered and tracked differently on this plan, and we’re happy to walk you through what each one includes and help you find the right plan for your needs. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right. Best, Sara from the Loox team
April 10, 2025
Don`t go with loox, was great before, but now is too expensive, you can judge me but if you got 1000 orders on your website, 100$ is just the beggingn bill
Hey, I’m sorry to hear that the recent charge came as a surprise. We do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing, and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases. I’ve reached out via email to go over your plan with you and answer any questions. Please feel free to reply whenever it’s convenient—we’re here to help!"
April 10, 2025
April 10, 2025
We would recommend Loox, the interface is very simple and beautiful, and it is very smooth to use.
April 10, 2025
Molly K provided us prompt and professional assistance. We truly appreciate her help!
Using app
About 3 years
Total reviews
3
Average rating
5.0
April 10, 2025
Brilliant work guys. Within 1 week, i got so many reviews which my previously used app was not able to get. Super excited to explore this app & how it will improve our business.
April 9, 2025
I received great help from somebody called Dolev L. In fact I was just about to cancel my loox subscription and go with another company . But his help and guidance helped me immensely.