Loox ‑ Product Reviews App
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Podia ser possivel importar ainda mais reviews no plano Standard e seria perfeito!!
Hey, thanks so much for your review! Just to let you know, you can import up to 100K reviews from any previous source on any of our plans. The only difference on our Beginner Plan relates to our AliExpress importer, which supports importing up to 20 reviews per AliExpress page on that plan and up to 100 reviews per page on our other subscription plans. We've reached out to you via email to provide further information about the import process- we look forward to continuing the conversation there! Best, Sara from the Loox team
Please refund the amount deducted for my store. We have not used the app and have uninstalled it. Thanks a lot for your cooperation!
Mega Produkt, die ganze Familie benutzt es!
potrebbero mettere anche l'italiano
The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).
Hey, Thank you for your feedback, and I’m sorry that you ran into some difficulties while trying to navigate within the app. If you’re open to it, we’d love to continue the conversation and hear some more about your experience. Just reply to the email we sent, and we’ll do our best to make things right. Thanks, Arielle from the Loox team
So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.
seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine
Hey, thanks so much for your feedback. User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this! Best, Arielle from the Loox team :)
Buena herramienta para importar reseñas y para gestionar reseñas
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