Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,540
chart
#558
All reviews
Review RSS Feed
Aug. 17, 2025
Aug. 15, 2025
We’re very happy with Loox! Once we reached out, Izza P quickly helped us get everything resolved and made the solutions clear. The support was friendly, professional, and truly above expectations. One of our favorite features is the ability for customers to earn percentage discounts on future purchases and share their reviews directly to social media, all within the review process. It’s beautifully designed and easy to use. Loox is an excellent review service, and we’re proud to use it for Katherine Home!
Aug. 15, 2025
This never happened, but i have sent them few messages to add reviews star icons, but they are not responding...
Hey, Yael from the Loox team here. I’m sorry to hear that your experience with our support team wasn’t what you expected. We aim to provide top-notch service, so it's disappointing to know we didn't meet that standard this time. If you're open to it, please reply to the email we sent - we'd love the chance to make things right.
Aug. 15, 2025
Sara was absolutely outstanding. No matter what problems I proposed, she answered them and got back to me as fast as possible, Thanks again!
Aug. 15, 2025
Instant reviews when we switched over while we had received 0 over several months with an unnamed competitor. Then we made a base product change which caused all of our mockup images to not match with the review requests and already received reviews. Contacted support which ouch said they'd get back by email. Well surprise, they did almost immediately and continued to follow up with multiple messages over the next hour. And within that hour Jen from support had somehow remapped all of our products to the new id, all images matching, problem solved. Very happy with the results so far and extremely responsive support.
Aug. 14, 2025
Aug. 14, 2025
Very happy with the service. Customer support is really responsive. I was assisted by Omer V. Great guy. Answered all my questions.
Aug. 13, 2025
Rotem once again provided excellent assistance, as always. Although the support process started off slowly and I had to wait a few days for help, the moment Rotem stepped in, everything moved forward smoothly, and the issue was resolved lightning fast. Thank you, Loox – you’re the best, Rotem!