Loox ‑ Product Reviews App
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We’ve had a major issue with Loox referral codes adding duplicate items to cart that customers can’t remove. Reported months ago with proof, still not fixed. Cost us sales and returns. Support treated it like a new issue. Not recommended.
Hey, thank you for your honest feedback. We're genuinely sorry we fell short - both with the issue itself and with the support experience along the way. That's not the standard we hold ourselves to. We've reached out to you directly and look forward to making this right.
Loox has been the key to our stores success!
We've used this app for years and would highly recommend. Has great tools and they are always looking to improve and add new features.
Ive worked with Loox for a few months now and its been solid, its a bit pricey but the price is worth the extra buyers it'll bring you. Leogen, a member of the customer support team was very helpful and replied instantly to my questions when I needed help with something.
The support is great, and thanks to Liz, I was able to resolve all my issues quickly and easily.
We enjoy the app for its convenience and user friendly aspect. We just needed help to get something on a new Shopify theme and Dolev was fast and professional, got it done faster than exopected. Thanks again!
Easy to integrate, and professional, authentic.
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