Loox: Product Reviews App & AI
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Rating
4.8
feedback
7,514
chart
#398
All reviews
Review RSS Feed
June 9, 2025
June 8, 2025
Great support and a smooth experience overall. Everything works as expected, and the assistance I received from Molly K was fast and helpful. Highly recommend!
June 8, 2025
This is such a great app. Easy to use, so integrate-able, awesome features on the base plan for a solid start. Love, love, love.
June 8, 2025
良い成果が出ています。 Looxを導入してからレビューの数が飛躍的に増えました。 また、画像や動画のレビューを促すことができるので重宝しています。 カスタマーサポートも素晴らしく、迅速かつ丁寧です。 ありがとうございます。
June 7, 2025
Cuidado a la hora de cancelar es una traba para segirte cobrando,aunque la elimines te sigue cobrando, es una estafa
I’m sorry to hear that the recent charges came as a surprise. Loox follows Shopify’s app charges and billing cycles policy - as long as Loox remains installed on your store, Shopify will continue to generate app charges. I noticed that Loox is currently still installed on your store, which is why these charges are still appearing. I’ve reached out via email to walk you through the uninstallation process and would be happy to continue the conversation there and address any additional concerns you may have. Thanks, Amit from the Loox team
June 7, 2025
June 22, 2025
Ellison was incredibly helpful—super responsive and made everything so easy! I love the Loox app—it's user-friendly, looks great on my store, and has really helped boost customer trust. Highly recommend!
June 7, 2025
App is working great so far, needed help adding star rating to homepage and collection pages and one of their friendly developers Dolev did a great job helping me and making it look perfect. Thank you again!
June 6, 2025
They’re amazing—super easy to work with and always quick to solve any issues.
June 6, 2025
Bad customer support. I have email them over 5 times how can I have English and Greek language in the App and their responses are not giving solutions, im wondering if they even read our messages. Good app, awful support. Brrrrrrr
Hey, I’m sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right.
June 5, 2025
If been using Loox for a year it’s been the best. Very easy to use and customise plus has an in Built post purchase smart upsell option. Plus it just works. I reached out recently and they worked on my store directly to add stars to collection pages and home featured products and cart! The service is top notch
June 5, 2025
Assistenza fantastica! Ringrazio tantissimo Liz che ha saputo aiutarmi in pochissimi minuti. Ha risultò tutto in maniera incredibile
June 4, 2025
Loox is awesome. Only had it installed for a few weeks and already have 8 product reviews, plus upsells. Ken at Loox support has been very helpful in setting up my site with review widgets, etc.