Loox ‑ Visual Product Reviews
Convert more with an AI-powered, visual product reviews app
Rating
4.8
feedback
7,334
chart
#585
All reviews
April 24, 2023
Easy to set up, mostly user friendly, very fast, with lots of tools for promoting engagement. Even when something isn't clear, the app links to pages explaining in detail how to set up things like referral widgets.
April 24, 2023
Fairly easy to set up and generated new reviews immediately! Not sure how to integrate with our subscriptions (referral rewards) but hope to figure it out.
April 22, 2023
Alles soweit gut, allerdings finde ich 40€ für Growth teuer, man sollte mit weniger wie z.B. 20€ ->30€ ->40€ anfangen :/
April 21, 2023
Needed help setting up my review carousel on my home page and Chester solved it for me in less than 5 minutes. I rate their customer service 5 stars. Only negative thing about this app is the lack of customization available. I wish the emails were more customizable as well as the look of the reviews on my website. Also, when selecting your options in the settings, they don't show photos of what it would look like (ex: selecting 'rounded corners' instead of 'sharp corners' but you can't see the difference between the two until you save it and look at your website)
Hey, Tamarry from the Loox team here :) I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction. We have released a lot of features in recent years, including various customization options for both displaying reviews and collecting reviews via email. I’d be more than happy to help you find customizations that work for your brand. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
March 27, 2023
Been a great user experience so far - happy to have integrated it with my online store and looking to utilise more of it's offerings
March 24, 2023
A bit proicey once you get past the initial free period, but quick, helpful support. Thanks Aya, appreciate your help :)
March 15, 2023
Sehr gut und einfach erklärt. Deutsche Sprache für den Bediener wäre noch optimal, aber sonst Top. Weiter so.
March 11, 2023
Pricing is a bit high but it has a premium onboarding experience. Yet to play with the configuration on my site
March 2, 2023
application m'a forcer a mettre un avis alors j'en met un sinon j'ai une barre de tache qui m'empeche de travailler
Feb. 22, 2023
We have been using this app for about 9-10 months, and are very happy with the performance of the app. Giving only 4 stars because I wish there was a cheaper plan available that allows removal of the Loox branding.
Feb. 22, 2023
A really great App so far! So easy to use and looks great on my site. I do wish the beginner plan had the option for customers to leave a review without having to add a photo to it though, I think it will put some customers off leaving a review.
Feb. 21, 2023
Thank you for helping cancel the charges and for the quick assistance. Even if the app didn’t meet my needs at the time (it doesn’t mean it won’t meet your store’s needs) I surely appreciate the good customer service in the end.
Feb. 20, 2023
It would be great if I could offer discounts without the purchaser having to include a photo. The photo option is great, but I'd love to bring in more repeat customers and collect more reviews with a review discount for non-photo reviews.
Feb. 20, 2023
Me pareció una aplicación muy simple de usar y práctica, pude entenderla con facilidad y aplicarla en mi proyecto
Feb. 7, 2023
Très content de cette application que j'utilise sur la boutique de magiedubouddha.com Le système de remise offerte quand un avis avec photo est posté est apprécié de mes clients. Seul le fait de ne pas pouvoir répondre aux clients sans payer plus cher me déplait.
Jan. 4, 2023
Easy to use. Love it. The ability to allow us to display what type of review is magical. Thanks Team Loox.
Dec. 26, 2022
Great app to use for my store. Easy to use and install. A great way to build trust with customer and scale my products
Dec. 8, 2022
SO far so good! I like that they have an affordable monthly fee for the lowest level. It's also nice to have a logo option on the email for that level.
Dec. 6, 2022
reviews look great and work great. I would like to see more visualization customization options.
Dec. 5, 2022
I don't know yet. I am just downloading it and seeing how it works. Ask me again in 14 days. I am hopeful that it intergrates well with my shopify app, is easy to use and helps boost sales on my page.