LoyaltyLion Loyalty Program for Shopify

LoyaltyLion Loyalty Program

Customer loyalty programs with rewards, tiers & referrals
Rating
4.6
Feedback
510
Reviews
Chart
#1,343
Shopify

All reviews

5 / 5 Share
Nov. 4, 2020

Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.

Store Using app Total reviews Average rating
Culprit Underwear Store 3 months 2 5.0
Developer Reply

Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process πŸ˜€I pass on your kind words to James and the rest of the LoyaltyLion team🦁

5 / 5 Share
Oct. 20, 2020

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.

Store Using app Total reviews Average rating
Surratt Beauty 4 months 2 5.0
Developer Reply

Wow! This is feedback that we love to hear πŸ˜€Thank you so much for your kind words and taking the time to write this review, it means a lot to us ⭐️. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.

5 / 5 Share
Oct. 19, 2020

This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.

Store Using app Total reviews Average rating
Spirits and Spice Over 1 year 7 4.4
Developer Reply

We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business πŸ˜€

5 / 5 Share
Oct. 16, 2020

Easy to use and perfect for a small business as you can get the free version and just pay for the extras you need. Customer Service was great too.

Store Using app Total reviews Average rating
Boucles Project 2 days 13 5.0
Developer Reply

Thank you so much for your feedback, your comments mean a lot to us 😊 I am so glad to hear you are happy with our platform and our service, I will be sure to pass your comments back to the team!

5 / 5 Share
Oct. 1, 2020

We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.

Store Using app Total reviews Average rating
111SKIN UK 3 months 3 3.7
Developer Reply

Thanks for your review! It is great to hear about your positive experiences with our customer success team. ⭐️

5 / 5 Share
Sept. 28, 2020

Super helpful team! Got back to me within a timely matter and helped resolve any questions or issues I had.

Store Using app Total reviews Average rating
Stackedskincare 8 months 7 4.9
Developer Reply

Thank you for leaving a review, your feedback means a lot to us. We are really glad to hear you are happy with the service our team are providing πŸ˜€ I will make sure to feedback your comments to the team 🦁

5 / 5 Share
Sept. 28, 2020

A really great app, with super responsive and helpful customer service from Hannah in the support team. Thanks!

Store Using app Total reviews Average rating
Air & Grace Over 1 year 4 5.0
Developer Reply

We are so happy to hear you are enjoying our platform and the service from our Support team πŸ˜€ I have forwarded your lovely words onto Hannah and the rest of the team!

5 / 5 Share
Sept. 24, 2020

Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!

Store Using app Total reviews Average rating
Emily Hare 11 months 7 4.7
Developer Reply

We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team πŸ˜€ Wishing you all the best for the future πŸ’œ

5 / 5 Share
Aug. 13, 2020

very responsive. their engineering team responded quickly and made requested revision. Great customer service.

Store Using app Total reviews Average rating
Tippsy Sake 9 months 7 5.0
Developer Reply

Thank you so much for your kind review! I am really glad to hear you are happy with our service πŸ˜€

5 / 5 Share
July 31, 2020

Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.

Store Using app Total reviews Average rating
OMIERA LABS About 1 year 8 5.0
Developer Reply

Thanks for the review! It is great to hear about your experience with our customer success team. 😊

5 / 5 Share
May 8, 2024

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!

Store Using app Total reviews Average rating
Milie Bijoux Over 7 years 14 5.0
Developer Reply

Hi Milie Bijoux, Thanks for your review! It is great to hear that your customers are loving the program 😊

5 / 5 Share
Dec. 21, 2023

We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service. Looking forward to what is to come this year!

Store Using app Total reviews Average rating
Never Fully Dressed Over 4 years 9 4.6
Developer Reply

Hi Never Fully Dressed, Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team. Thanks, Caitlin

5 / 5 Share
June 18, 2020

I set up this app primarily to grow my referral traffic. I'm still on the free plan, and trial the referral enhancements. I've got a few days on the trial remaining, but already know that i will be keeping it. I loved how easy it was to set up and the seamless integration with my store. The help articles were intuitive. The support team is amazing and they really do respond within minutes. A big thanks to LaurenceTownsend... Super efficient, in importing my data so I didn't lose a minute in letting my customers know that we were live! I can see myself easily moving on to the Small Business plan as my business grows. It's just a tad pricey for the scale of my shop right now, but hopefully this app will help me grow my business.

Store Using app Total reviews Average rating
Coffee Notes 7 days 2 5.0
Developer Reply

Hi Coffee Notes, Thank you for the review. It is lovely to hear about your experience with Laurence from our customer success team and we're glad to hear about your seamless setup! Thanks, Caitlin

5 / 5 Share
June 11, 2020

This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind. Love from the Magnum Tattoo Supplies Team

Store Using app Total reviews Average rating
magnumtattoosupplies Over 3 years 4 4.3
Developer Reply

Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin

5 / 5 Share
June 3, 2020

What an awesome little app. It is super easy to use. Support is unbelievable. Answer all my questions and help me with everything I need. My customers absolutely love the rewards program

Store Using app Total reviews Average rating
Glamour and Lace Boutique 9 months 5 5.0
Developer Reply

Thank you for your kind words about our support team! It is great to hear about your experience with our app. πŸ’œ

5 / 5 Share
May 18, 2020

It's very user friendly and we believe it will help our business a lot! Also the emlployees were very helpful.

Store Using app Total reviews Average rating
Pemy 2 days 3 5.0
Developer Reply

Thanks for sharing your kind words about our support team. Good luck with the program and rewarding your most loyal customers. πŸ’œ

5 / 5 Share
April 29, 2020

So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.

Store Using app Total reviews Average rating
Inverurie Whisky Shop 21 days 3 4.0
5 / 5 Share
April 21, 2020

The team are so great with support and have helped me answer all questions quickly and helped resolve issues fast. I love the benefits of using the program. So many of my customers keep returning because of the loyalty program! Thank youuuu!

Store Using app Total reviews Average rating
Alternative Activewear Over 3 years 1 5.0
Developer Reply

"So many of my customers keep returning because of the loyalty program!" That is what we like to hear! Thank you for sharing your success. πŸŽ‰

5 / 5 Share
Dec. 23, 2020

I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!

Store Using app Total reviews Average rating
Dresses Boutique 6 months 17 4.6
Developer Reply

Thanks for your review. We really appreciate your support. 😊

5 / 5 Share
April 6, 2020

We love Loyalty Lion. It integrated with all the other apps we're using and it's done a great job of bringing customers back. Lifetime customers for the win.

Store Using app Total reviews Average rating
Arctic Fox - Dye For A Cause About 1 year 5 5.0
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