Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
802
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Feb. 17, 2025

I highly recommend Lucky Orange Heatmaps & Replay! It offers powerful features like heatmaps, visitor recordings, and live chat, allowing me to analyze user behavior and optimize my Shopify store effortlessly. The visitor recording feature is especially useful, as it lets me see exactly how users interact with my site, helping me identify issues and improve the user experience. Additionally, the real-time analytics and automated chat have significantly boosted my conversion rates. The installation is simple, the interface is user-friendly, and the support team is professional and responsive. Lucky Orange has given me deeper insights into my customers and helped increase my sales! Highly recommended for all Shopify store owners!

Store Using app Total reviews Average rating
VXDIAG Official Website 5 months 3 5.0
Developer Reply

Thank you for leaving us such a thorough review! We are thrilled to hear that you've enjoyed using our heatmaps, visitor recordings, and live chat. Lucky Orange has so many features that can help you see from your customers perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Feb. 17, 2025

Very new to the app and I like what I see so far. The onboarding call with Justin was also very helpful. Thank you!!

Store Using app Total reviews Average rating
The MARQE About 5 hours 1 5.0
Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 14, 2025

Lucky Orange has been a great addition to our store! We're getting incredible insights into how customers interact various pages and it's very easy to use.

Store Using app Total reviews Average rating
HarmoniLiving 2 months 2 5.0
Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving customer experience and your conversions. Again, we appreciate your review, and we are here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 13, 2025

This app is great and has many in-depth features. Jordan went through pretty much every aspect of the platform during our 15 minute personalized onboarding call. The recordings & Heatmaps are most helpful in my opinion allowing you to see exactly what customers do or don't do while visiting your site. CW CW Dressings

Store Using app Total reviews Average rating
CW Dressings™ 11 days 6 5.0
Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15 minute call is a great way to accomplish it. Thanks again for your review and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share
Feb. 12, 2025

Have only been using the app for a short period of time, but so far so good. Lots of useful information.

Store Using app Total reviews Average rating
GaraDry® UK 5 days 1 5.0
Developer Reply

Thanks for taking the time to leave us a review! We are so happy that you have been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible. Please let us know if you need anything! Cheers - Justin from Lucky Orange

4 / 5 Share
Feb. 6, 2025

I am addicted to this app. It's so exciting to see the behavior of my customers. However, I've noticed that it doesn't always track all customers because, for example, I have purchases but the app doesn't show it. But otherwise it's a really exciting app.

Store Using app Total reviews Average rating
ODELCI 29 days 3 4.7
Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Regarding your feedback about not always tracking all customers, we reached out to you regarding this. Please respond back to the most recent email from [email protected] so we can make sure that we get this addressed for you. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share
Feb. 5, 2025

Useful app, a great tool!

Store Using app Total reviews Average rating
Lisap Milano 6 days 2 5.0
Developer Reply

Thank you for your review! We are thrilled you have been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 4, 2025

Lucky Orange has great tools to really see what kind of experience you customers are having your site and how to improve it. Their support is also top notch.

Store Using app Total reviews Average rating
Beastly Banter 7 days 3 5.0
Developer Reply

Thank you for your review! We are so happy that we've been able to impress you with our technology and customer support and are thrilled to be part of your journey. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 3, 2025

Store Using app Total reviews Average rating
Legends of OM 2 days 1 5.0
Developer Reply

Thank you for your review! Please let us know if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share
Jan. 29, 2025

The app is beneficial to our business and Bradley Friedman with the support team is outstanding!!

Store Using app Total reviews Average rating
Jesus XP About 19 hours 1 5.0
Developer Reply

Thanks for taking the time to leave us a review! Our team is always here to help, and we are thrilled we were able to impress you with both of our support and technology. Please let us know if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share
Jan. 29, 2025

Really useful app for my business, great analysis and awesome customer service! Very pleased customer!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! Our team is always here to help, and we are thrilled we were able to impress you with our support and technology. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Jan. 28, 2025

Really simple easy to worck but helps a lot. I really recomend.

Store Using app Total reviews Average rating
Fama Elegance 7 days 3 5.0
Developer Reply

Thank you for sharing the Lucky Orange love! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again, and don't hesitate to reach out if you need anything. Cheers - Jordan from Lucky Orange

4 / 5 Share
Jan. 28, 2025

I had my 15-minute on-boarding call with Jordan yesterday and it was very useful. I've only been using the app for a few days and already it has provided me with a lot of info. Jordan enthusiastically pointed out some of the highlights of the app and the many ways to customize the reporting results. I feel better prepared to analyze the data now after our conversation.

Store Using app Total reviews Average rating
The Tangy Tee Shop 4 days 1 4.0
Developer Reply

Thank you for your review! We love talking with our customers about how to best leverage Lucky Orange, and we are glad you found the call beneficial. We are always here to support our customer's success. Again, we appreciate your review, and we are here should you need anything else! Cheers - Jordan from Lucky Orange

4 / 5 Share
Jan. 22, 2025

I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.

Store Using app Total reviews Average rating
Status Quo Clothing 6 days 1 4.0
Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Please respond to the most recent email from out team and we can work with you to coordinate a good time to set up an onboarding call. Thanks again for your review and do not hesitate to reach out with any further questions! Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 20, 2025

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

Store Using app Total reviews Average rating
Kerry Berry 11 months 6 5.0
Developer Reply

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 16, 2025

Absolutely amazing features that has helped me massively in learning about my customers behaviour. Really easy to navigate and so much included in the free plan which as a new business is really handy. Thank you

Store Using app Total reviews Average rating
Velvet&Vigor 21 days 3 5.0
Developer Reply

These are words we love to hear! Lucky Orange has so many features that can help you see from your customers' perspective how they are interacting with your store and gain that valuable feedback. We appreciate your review and we are here should you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 15, 2025

Really inciteful to see where people are stopping, spending more time on, skipping past. Really valuable!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! There is really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers! Thanks again, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Jan. 15, 2025

i'm still testing the app but it seems work perfectly for my purpose! very user friendly dashboard and very helpful features

Store Using app Total reviews Average rating
eurofides 6 days 2 5.0
Developer Reply

Thank you so much for your review! Glad to hear that we are the perfect fit for your site! Our features really help you deep dive into that visitor behavior and pull out the insights you need. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share
Jan. 14, 2025

Have been using this app for a week and it works great. Easy to navigate, straightforward and provides valuable insights. Recommended.

Store Using app Total reviews Average rating
MIYURA 7 days 1 5.0
Developer Reply

These are words we love to hear! It’s great to hear that you enjoy our user interface and data display. Analyzing your visitors is much easier when you can easily interpret the data and see exactly how people interact with your website. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 13, 2025

Very useful for getting valuable visitor insights

Store Using app Total reviews Average rating
SootheFit 3 months 1 5.0
Developer Reply

We appreciate your review and kind words! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Happy tracking! Cheers - Jordan from Lucky Orange

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