MageNative‑Mobile App Builder
Mobile App Builder ‑MageNative - Shopify App Store
Rating
4.9
feedback
709
chart
#2,922
All reviews
Rating Breakdown
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Dec. 20, 2023
Unbelievably pathetic experience, before becoming a paid member as I was on the trial version, the support I received was far beyond my expectations, I was amazed by the swiftness of their responses & overall dedication & thus decided to get on their most expensive plan, I noted out all the changes I required to their team beforehand & they promised that the app will go live within a few days and the changes will be implemented. Now today over 2 months have passed, I have paid the recurring amount of their enterprise plan multiple times & still my app is not functional! Yes after 2 months! I have been going at it with their support team over & over & over again but all I receive is false promises. I genuinely can't believe how these guys have a 4.9-star rating & I'm truly fed up now. My app organically has 100+ downloads (without any sort of marketing at our end, absolutely 0) & thus now I have been stuck in this situation where I can't just move onto another mobile app provider & neither am I able to move forward with the imaginative team here.
We sincerely apologize for the frustration and inconvenience you've experienced. Your feedback is important to us, and we're committed to resolving the issues you've encountered. Our team takes your concerns seriously, and we'll prioritize addressing them promptly. We understand the impact this has on your business and appreciate your patience as we work towards a resolution. Please rest assured that we're dedicated to ensuring your app functions as expected. If there are specific details or concerns you'd like to share, feel free to provide them, and we'll expedite the resolution process. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, MageNative Team
Dec. 6, 2023
Amazing app, good configuration selections, perfect communication. also very affordable compared to other apps.
Hi KawaiiTCG🙂 Thank you very much for your positive feedback! I'm delighted to hear that you find the app amazing, appreciate the configuration selections, and value the perfect communication it provides. It's also great to know that you find it very affordable compared to other apps. If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. Enjoy using the app, and thank you for your support!
Dec. 3, 2023
This is excellent work and the communication service is excellent. I thank you for this and I wish you continued success
Hi bwadinastore🙂 Thank you so much for your kind words! I'm glad to hear that you find the communication service excellent. If you have any more questions or if there's anything else I can assist you with, feel free to let me know. I'm here to help! Wishing you continued success as well.
Nov. 17, 2023
This is the best mobile app builder to happen to shopify. It is super user friendly and they have the most competitive pricing compared to other options available. The developers are easy to get in touch with and work with you if there is something you need changes/updated that you don't have access to on your end. They are very professional and wonderful to work with! Easy to use, incredible support, super responsive... can't say enough truly.
Hi Elleebana Lashes 🙂 We're thrilled to receive such positive feedback! Thank you for considering us the best mobile app builder for Shopify. It's fantastic to hear that you find our platform super user-friendly and appreciate our competitive pricing. We're dedicated to maintaining open communication, and it's great to know you've had a positive experience working with our developers. If there's anything else you need or if you have further feedback, feel free to reach out. We appreciate your support and look forward to continuing to provide an excellent experience for you!
Nov. 17, 2023
This is a great and amazing app! I have compared it with several other applications, which I think this is the best application. I appreciate the responsive 24/7 customer support via WhatsApp which I found very helpful.
Hi Disini Shop 🙂 Thank you for your enthusiastic feedback! We're delighted to hear that you consider our app great and amazing, especially in comparison to other applications. It's fantastic to know that you find our 24/7 customer support via WhatsApp helpful and responsive. If you ever have more feedback or questions, feel free to reach out. We appreciate your support and thank you for choosing our app!
Nov. 11, 2023
We started on our journey with Magenative over 2 years ago. We had a grocery store with some customizations done to add some features we needed to have integration with some other Shopify apps. It seemed like every time a new update would roll out to our customers some old features would get broken. The devs used to say that they have tested it but we still have to trace down the problem and details by asking our customers. Our requirements never changed but even after so long, we couldn't get a base app working as intended for our customers. We had many plans to expand our features but without a properly working base app, it didn't make sense to expand. Whenever fixes were needed it would easily drag over a week to get resolved. After 2 years of having exceeding patience and no improvement, we decided to shut the app. How long could we ask our customers to be patient with us? It is a bad customer experience if we have to constantly keep telling our customers we are constantly improving our app even after 2 years and not even having base features working properly. We have a very good brand image having been in this business for over 20 years but just the bad experience of the app has seriously affected our image. The only reason we managed to keep running the app for so long was due to our customer service team constantly communicated with the customers and gave out offers to compensate them, which resulted in more losses. We hope the Magenative team will reflect seriously on their internal testing, development and communication policies.
Using app
Almost 2 years
Total reviews
1
Average rating
1.0
We appreciate your detailed feedback and are truly sorry to hear about the challenges you faced with MageNative over the past two years. Your concerns are taken seriously, and we sincerely apologize for any inconvenience caused to you and your customers. We understand the impact this has had on your brand image and business operations. Rest assured that your feedback is invaluable, and we're committed to evaluating and improving our internal testing, development, and communication processes. We deeply regret that we were unable to meet your expectations during this period. If there are any specific details or additional insights you'd like to share, please feel free to provide them. We genuinely appreciate your candid feedback and will use it to drive positive changes within our team. Thank you for bringing this to our attention, and we apologize for any disruption to your business. Best regards, MageNative Team
Nov. 9, 2023
I don't know exactly how to start. First of all, I want to thank the entire team that has been working on our app for months. We had a hell of a lot of requests for menus, options, and all the features an app can have, and these guys made it happen! professional service, exceptional support, respond on time and immediately assist and do everything necessary according to your requirements and needs. We searched and considered all kinds of options for a year and finally settled on them, for which I am very happy! If you want an app that is perfect, this is your choice.
Hi Thedresscode 🙂 Thank you for your glowing review! We're thrilled to have met your app needs with professionalism and exceptional support. Your satisfaction is our priority, and we appreciate your trust in choosing us. If you ever have more feedback or questions, feel free to reach out. Thanks again for choosing our team!
Nov. 4, 2023
Great Service. They helped me Done-For-You to set up my mobile app and register with the apple store and Android store. Price comparing to the service is amazing
Hi Marino.AE 🙂 We're thrilled to hear about your positive experience with our service! It's great to know that our team provided assistance in setting up your mobile app and facilitated the registration process for both the Apple and Android stores. We appreciate your feedback on the value you found in our services compared to the pricing. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for choosing our service!
Oct. 31, 2023
With Meganative team we have developed an application based on the Shopify plugin but with custom login. The development team is friendly and competent. The application is successful, I am very satisfied!
Hi Dottortili 🙂 We're thrilled to hear about your successful experience with the MageNative team in developing a customized application based on the Shopify plugin with a custom login. It's fantastic to know that our friendly and competent development team met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever have more projects or need further assistance, don't hesitate to reach out. Thanks for choosing MageNative for your application development!
Oct. 27, 2023
Such a Great Experience with MageNative We recently changed our current app to MageNative .It was easy and smooth thanks to the great MageNative team ! We communicate easily on whatsapp and they solved any problem. Their platform is super easy to use. The interface is really intuitive. So I warmly recommend Magenativ.
Hi Univers Minéral 🙂 Thank you for sharing your positive experience with MageNative! We're delighted to hear that your transition to our platform was smooth, and the communication through WhatsApp made it easy to resolve any issues. We're thrilled that you find our platform user-friendly with an intuitive interface. Your recommendation means a lot to us! If you ever need further assistance or have more feedback, feel free to reach out. Thanks for choosing MageNative!
Sept. 25, 2023
Their team has been exceptional to work with and have implemeted all the features we have asked for on our mobile app. I would highly recommend Magenative for any mobile app builds for Shopify stores!
Hi Just Golf Stuff🙂 We're thrilled to hear about your positive experience with Magenative! It's great to know that they've been exceptional in implementing the features you needed for your mobile app. Your recommendation means a lot, and we hope your Shopify store continues to thrive with their support. If you have any more feedback or need assistance in the future, feel free to reach out. Thanks for sharing your recommendation!
Sept. 21, 2023
I needed help today setting up my App and this is all very new to me and the help I received was quick and professional, very helpful and polite and I am so excited to start using my App and for my customers to use it too. Thank you so much Nitin for all your help.
Hi Nails On The Run You're very welcome! It's great to hear that you had such a positive experience setting up your app and receiving help from Nitin. We're thrilled that you're excited to start using your app and share it with your customers. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help! Enjoy using your app and all the best with your endeavors! 😊📱🚀
Sept. 20, 2023
Absolutely loving having an app! MageNative were an incredible help. I couldn’t have done it without them. It’s been my dream to have my store on an app. Now my clients can shop easily and won’t forget who I am whenever they need a personalised gift made. I highly recommend MageNative.
Hi Chantal-ized & Beautified Creations It's fantastic to hear about your positive experience with MageNative! Having your own app for your store is a significant step towards enhancing customer convenience and brand recognition. It's clear that MageNative played a crucial role in turning your dream into reality, and it's wonderful to see your enthusiasm for the outcome. Having a dedicated app can indeed make it easier for your clients to shop and engage with your business. They can access your products and services conveniently, ensuring that your brand stays top of mind whenever they need personalized gifts. Thank you for recommending MageNative; your endorsement will undoubtedly be valuable to others looking to take their online store to the next level with a mobile app. If you have any more thoughts or insights to share about your journey with your new app, feel free to do so. Happy selling!
Sept. 13, 2023
Great Customer Service. They have been with me since day one, and helped me with every step i needed. Recommend!!
Hi Blue PCB Electronics🙂 Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service team. We take pride in providing excellent support to our valued customers, and it's always rewarding to hear when our efforts are appreciated. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your recommendation means a lot to us, and we look forward to continuing to serve you!
Sept. 7, 2023
MageNative app has been a fantastic experience! Their customer service is superb. Whenever I have needed help, they have always replied and fixed any issue I was experiencing. I looked at many different options for building a mobile app, and I believe I have found the best one for my needs. Highly recommend using MageNative.
Hi Three Stars Golf 🙂 It's wonderful to hear about your positive experience with the MageNative app! Their commitment to excellent customer service and prompt issue resolution is indeed commendable. It's reassuring to know that you've found the app that best suits your needs. Your recommendation carries a lot of weight, and it's sure to help others looking for a reliable mobile app solution. Thank you for sharing your feedback!
Sept. 5, 2023
Great Experience with MageNative - A Must-Have for any retail Business We recently moved to MageNative to create an app for our online retain store. The process was smooth from start to finish. Even if you're not tech-savvy, their platform is super easy to use. The interface is intuitive, making it easy to navigate through the various functionalities and options available for app customisation. Moreover, their customer service is excellent. A big thanks to Abhishek, who went above and beyond to ensure all my queries were addressed promptly. In short, if you're looking for an easy-to-use app builder with exceptional customer service, MageNative is the way to go.
Hi Toys for a Pound 🙂 Thank you so much for sharing your positive experience with MageNative! It's great to hear that your transition to MageNative for your online retail store app was a smooth one. An intuitive and user-friendly platform can make a significant difference, especially for those who may not be tech-savvy. It's also wonderful to hear that their customer service, with a special mention to Abhishek, exceeded your expectations. Exceptional customer service can truly make a difference in the overall satisfaction of using a platform. Your recommendation will undoubtedly be helpful to others who are considering MageNative for their app development needs. If you have any more feedback or insights to share in the future, we'd love to hear them. Thanks again for taking the time to share your thoughts!
Sept. 1, 2023
Awesome service and the customizable options is very great for us. They have been very easy to contact and very quick at any changes or problems that have been going on with the app.
Hi Topfoo 🙂 Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and finding the customizable options to be a valuable feature. Our team is dedicated to providing a seamless experience, and it's fantastic to hear that you've had a positive experience with our customer support as well. If you ever have any more feedback or need assistance with anything else, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience with our app. Thanks for choosing us!
Aug. 31, 2023
very nice!
Hi Hi FUHENGHERBS.COM🙂 Thank you! We appreciate your support. If you have any questions or if there's anything specific you'd like to know or discuss, feel free to reach out. We're here to assist you!
Aug. 27, 2023
Very good and fast customer help. Easy to follow guides and helpful at any times. Whenever I needed help with anything there were available.
Hi NYSummerShop😊 I'm delighted to hear about your positive experience with our customer support! Providing excellent and prompt assistance is a top priority for us. We're thrilled that our guides were helpful and that we were always available when you needed assistance. If you have any more questions or need help in the future, please don't hesitate to reach out. Your satisfaction is our ultimate goal!
Aug. 22, 2023
It is a fantastic app builder that I highly recommend. It is very easy to use. All you need to do is to follow the guides they provide. Plus, the customer service repies quickly and just being very helpful.
Hi Bond Supply Chain🙂 Thank you so much for your glowing review! We're thrilled to hear that you're enjoying our app builder and finding it easy to use. Our team has put a lot of effort into creating user-friendly guides to ensure a smooth experience for you. We're also delighted that our customer service team has been able to assist you promptly and effectively. If you ever have more questions or need further assistance, don't hesitate to reach out. Your recommendation means a lot to us!