Mailchimp Forms: Capture Leads

March 10, 2021

because I already have a Mailchimp account it was straight forward. I could not find this app in the Mailchimp info when I was looking to add a sign up on on Shopify account.

March 4, 2021

Excellent app! Had it for about two or three years and integrates with ConvertKit with no issues. I made changes to my opt-in form with ConvertKit and was happy to see that I was able to make the exact changes with Mailmunch!

Feb. 19, 2021

App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.

Feb. 12, 2021

UPDATE: The support team keeps seeing our messages and ignoring us completely. Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not. Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough. Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Feb. 11, 2021

Great app for email capture and easy to use. Their customer support works promptly to resolve any issues.

Feb. 5, 2021

I used this app to integrate with mailchimp and shopify. It is such a simple and elegant solution. Loving it. I would definitely recommend it.

Feb. 2, 2021

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing app to send out emails for an offer that ends that night. Our account kept showing that we aren't on the email marketing pro plan even tho we were charged for it. Software products all have bugs and we understand that. So that's not the real dysfunction here. The customer service was chaotic, disappointing and incompetent. We reported the bugs and tried to get it resolved. The issue was handled by multiple customer service staff and they were giving us contradicting responses. Every time a new customer service person came in, we needed to brief them what has happened and what's worse is that no one took their time to look at all the screenshots we sent to really understand the issues. (and it's not that complicated) We decided this is not a service provider that we wanted to work with after talking to 4 different staff and still couldn't use the services we've been charged for. After we had clearly stated that we want to cancel the plans and want our money back, the customer service staff was still not listening and brushing it off saying "I am just trying to make sure that you can send out the campaign while we assist you with setting up your account." Please review the feedback and improve your services. You've built something pretty good but you need better services to retain your customers.

Feb. 1, 2021

Love the analytics from this app! I love how I am able to see all my numbers and how I have improved as a brand.

Feb. 1, 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Jan. 24, 2021

Easy to set up with step by step instructions and can design your own! I used it to create a pop up email box to get more subscribers

Jan. 22, 2021

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

Jan. 20, 2021

Quite quick and easy to set up. Thankful that it connects with my already existing mailchimp account.

Jan. 12, 2021

very promising and simple to use. it integrated really easy to my store. just waiting for it to do its job in the first campaing generated with it

Jan. 8, 2021

I find the app very usefull and userfirendly. I think they could be a little quicker when it comes to support but overall i am happy using it

Jan. 8, 2021

I'm brand new to this, but this app was really easy to set up. I set up my first task in no time at all.

Dec. 16, 2020

App is easy to use and very intuitive. Has produced great results in increasing email subscriptions.

Dec. 8, 2020

The app is nice and could be even nicer and more useful if the customer support would reply. They give you assistance and tell you that they will get it solved in the next day... 10 days later, nothing is done. And nobody replied anymore in the chat...

Dec. 4, 2020

Great app, it's a bit pricey but it works well to transfer email addresses to Mailchimp from MailMunch.

Nov. 26, 2020

:( Is really Bad, is not necesary, I didn't find the your MailChimp form action URL .................

Nov. 15, 2020

Very easy setup! Links with MailChimp right away. I think the two 'free' templates for the email signup forms are good enough for a start.