All reviews

Rating Breakdown

  • 5
    73% (1,094 ratings)
  • 4
    14% (214 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2022

It was very simple to set up. just takes time to finalize it the way you want. On the free option there is only one template to choose from and need to upgrade to premium if you want a better selection for popups. The pop up is simple and cannot wait for it to generate email leads.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Selula Skincare, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

Aug. 2, 2022

The landing page has a free template to use, but the design editing function is not available when using it, which will not work.

Using app

37 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi RandM Disposable Vape Electronic Cigarette, Apologies for the inconvenience. We have reached out to you regarding the issue you were facing so we can have this looked into and resolved for you. I would also feel that 5 minutes is too short of a time between installing, testing, and deleting any application for a fair assessment of the product. We truly hope that you would give Mailmunch a fair shot and leave an accurate review of your experience.

5 / 5 Share

June 23, 2022

Great app for managing marketing. The customer service is great, it's nice to know that help is near when you need it. Damien explained everything clearly, and even sent through links on how to solve the problem and tested everything afterwards just to make sure. I would recommend this app.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Paper Bear, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

June 7, 2022

App claims to be free, a feature that I needed required a subscription. I subscribed to premium to get this feature and then when trying to implement this feature on my site I am told that it is only available for pro and my subscription would need to double in price. I asked to be reimbursed and uninstalled the app. The charge has never been refunded.

Using app

About 22 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Michelle Marie Boutique, I would like to applogize for the inconvenience you had to face. It is my understanding that a refund was processed promptly. I would also like to address all your concerns regarding the premium subscription. Please respond to the email sent from one of our Customer Success champions so we can have this issue addressed to your satisfaction.

5 / 5 Share

May 12, 2022

Installed it, setup the popup, integrated with MailChimp, all has gone very well. This is a great app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Madam Virtue & Co., We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

May 10, 2022

This app is useless unless you have a paid account. There is not point in having a free account if all options are for premium paid accounts. I think its very misleading advertisement.

Using app

31 minutes

Total reviews

5

Average rating

3.8

Developer Reply

Hi Simplicity Captivates Beauty, We do offer Popover forms, landing pages, and Autoresponder under a free plan to get you started with recording leads and sending out welcome emails. Only features with advanced use cases require a premium subscription. If you view our premium offerings and the plan fee, you will us to be the most competitively priced email marketing solution available in Shopify app market place.

5 / 5 Share

March 5, 2022

So far so good! Very user friendly. Haven't launched my website yet but in preview mode it works nicely! Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi JW Jewelry Studio, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

March 2, 2022

I've been using this app for over a year. It has so many bugs. Features we set up will just stop working and I will not be notified until a customer alerts us that they couldn't sign up for our list or receive a coupon code. Currently, our coupon autoresponder stopped working and the app is prompting me to upgrade to use this feature but I've had the PRO LEVEL subscription since day one. This app is totally unreliable.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi Rancourt & Co., Extremely sorry for the inconvenience you had to face. I have reached out to you regarding your concerns. Please respond to that email so we can have this issue fixed for you.

4 / 5 Share

March 2, 2022

Just started using it, but it seems user friendly enough. Would be nice if there were more options with fonts - like character spacing as I use that on our site so couldn't get an exact match to how ours looks. But I'm using free version so maybe more options with paid?

Using app

About 4 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi Shop-Label, We appreciate the nice review you've left us. Using custom fonts is definitely possible with a premium subscription. Please reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]" and we will have this sorted for you.

5 / 5 Share

Feb. 17, 2022

I love Mailmunch, thank you for your great and quick response to my issue. I love this app, good service.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Mommies Best Mall, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

2 / 5 Share

Feb. 4, 2022

No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias

Store

NOuMAD

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.

5 / 5 Share

Jan. 21, 2022

Excelent app, it is the best option to create landing page or pop ups. I had helped me a lot in my marketing campaigns. I love it.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bigboss_sunglasess, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 24, 2021

I am very pleased with the service they provide! Especially Damien has been so helpful with any concerns I have. This app has really helped my business to get more exposure.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luxury Dog Accessories - PoisePup, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 23, 2021

Very easy to use app, good support team, Damien and Alex were very helpful and quick to respond, they set up a zoom call and walked me through the issue I was having.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zen Skincare Solutions, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 20, 2021

Good app and we would like to ecplore more functions. I used this app to help me make popups and write emails. I really like how it works. I wish it can work better with my store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi SposaBridal, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 16, 2021

Super helpful with fixing tech issues. Do expect a delay in response if you're based outside the US where they're based.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Juliana Group Ltd, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

4 / 5 Share

Nov. 3, 2021

good service , very fast for to answer our questions ! Once you know the entire interface of the application well, it's easy to use

Store

O'vole

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi O'vole, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Oct. 25, 2021

Always a great service from the team! Damien helped me a lot today. Made my day more smooth. thank you! this app is awesome.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bonita Spot, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Oct. 20, 2021

I am using the app to create an email sign-up landing page with a digital download and it works perfectly!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Your Career Bar, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Oct. 20, 2021

So far, so good. I chated with Jessica and she was very helpful with me, the form looks great! I am happy with it!

Store

WE WEAR

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi WE WEAR, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"