All reviews

Rating Breakdown

  • 5
    72% (207 ratings)
  • 4
    12% (34 ratings)
  • 3
    5% (15 ratings)
  • 2
    2% (5 ratings)
  • 1
    9% (27 ratings)

Reviews with Text

  • 98% (282)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2022

I love Mailmunch, thank you for your great and quick response to my issue. I love this app, good service.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Mommies Best Mall, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

2 / 5 Share

Feb. 4, 2022

No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias

Store

NOuMAD

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.

5 / 5 Share

Jan. 21, 2022

Excelent app, it is the best option to create landing page or pop ups. I had helped me a lot in my marketing campaigns. I love it.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bigboss_sunglasess, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 24, 2021

I am very pleased with the service they provide! Especially Damien has been so helpful with any concerns I have. This app has really helped my business to get more exposure.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Luxury Dog Accessories - PoisePup, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Nov. 20, 2021

Good app and we would like to ecplore more functions. I used this app to help me make popups and write emails. I really like how it works. I wish it can work better with my store.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi SposaBridal, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

4 / 5 Share

Nov. 3, 2021

good service , very fast for to answer our questions ! Once you know the entire interface of the application well, it's easy to use

Store

O'vole

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi O'vole, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Oct. 8, 2021

Started using Mailchimp not so long ago and already see huge benefits and improvements on sales! Customer service is always spot on! Fast in response and very friendly. Money well spent!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kiki London Benelux, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Oct. 1, 2021

great app! i love this app thanks for the amazing service i couldn't have built my site with out the convince of this app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi rose patrice boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Sept. 29, 2021

Great customer support and everything we needed for our mailchimp integration. Way better then other apps that offer the same.

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Oldskull Europe, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

4 / 5 Share

Sept. 17, 2021

So far its pretty ok. I'm just starting to use it though, seems silly to ask for a review when I only got it yesterday

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi OTA Gear Rental Vernon, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

Sept. 2, 2021

Can't say enough about the customer service I've received from this company. Always helpful when i have a question. I'm still learning and it's a pleasure to converse with these people!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ladybugfeet Jewelry Designs™, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

Aug. 18, 2022

DO NOT USE. I REPEAT, DO NOT USE THIS APP. PLEASE FIND OTHER BETTER EMAIL MARKETING OR LANDING PAGE APPS. Firstly, they are unprofessional and won't own up to their mistakes. Kevin deleted my site's account when the instruction was to only assist in deleting subscribers. Once i noticed this and complained, he suddenly stopped responding. They left my account unattended to and only responded back once i informed them that i was going to leave a review. Then Alex responded and said no one had deleted it which wasn't true. This made me asked for a refund for my existing subscription which i'm being deprived of using. They deleted my old data, subscriber's form and every information i had on the site on that account. Suddenly, Liz started responding back acting all defensive, shady and very rude. Trying to act smart by indulging an event that previously occurred. I showed many proofs that Kevin deleted my site from the account but she kept arguing and arguing. She obviously wasn't paying attention before arguing but rather shared a screenshot from a second account i had with them and got the issue mixed up thinking she could outsmart the situation. She shared a screenshot proof with her own hands. My data is much more important to me than the refund of my unused subscription, incase you are thinking i just want a refund. I wish i could share screenshot here but i would do that on other review sites that allows image uploads. Ya'll can go to h*ll with the remaining subscription.

Using app

Almost 4 years

Total reviews

7

Average rating

2.7

Developer Reply

Hi Express Wig Braids, We apologize for any inconvenience you had to face. We charge only for the total number of subscribers which includes Cold subscribers as well. Recipients who have not engaged with you (opened emails from you) are termed as Cold subscribers which should be removed on a periodic basis to maintain the hygiene of your subscriber's list. The subscribers you were not able to send out emails are the bounced email addresses and recipients who have not confirmed their email address through the double option email which is the industry standard. The lost subscribers mentioned are the ones that you deleted from your account against our explicit requests. As per privacy laws, any subscribers deleted from an account is hard to delete and any such subscriber cannot be recovered.

5 / 5 Share

July 14, 2021

Great!He can provide all the functions I want. Even better is the customer service, which responds quickly.So nice!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi JoyOuce USA, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

July 5, 2021

I like the ease of use especially being directly integrated into Shopify as an app makes managing my customer list very easy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi CoinStyle, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

June 22, 2021

Very happy with the app so far. Excellent support team and customer service! I do recommend Mailmunch.

Store

Gaaluub

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gaaluub, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

3 / 5 Share

June 21, 2021

I like this app for forms and I find it pretty easy to navigate but I will not be using it because they do not yet have the option to make a form that includes an upload a pic option. If they had that I would be all in.

Using app

About 4 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi The Pet Gourmet®, We are sad to hear that. We do appreciate feedback from our customers and a feature request on your behalf has been created on our community feedback page. We will notify you as soon as this feature has been made available.

5 / 5 Share

May 10, 2021

Just sent my first marketing campaign email to my subscribers. User friendly and helpful. The schedule feature is my favorite; it makes myself be organize.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Glitz Chica Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

April 30, 2021

added a pop up email opt in and this app walked me right through it. Easy-peasy. I am not a computer expert

Using app

About 8 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi The Hutchinson Island Quilt Company, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

April 23, 2021

It complicated app i will like to have my refund thank you. it say upgrate to use fututres you upgrate and then asking again for upgrate

Using app

About 1 hour

Total reviews

4

Average rating

3.0

Developer Reply

Hi Sarman Fashion, It is our understanding that your issue was addressed and resolved to your satisfaction. Can you please confirm if that is the case?

5 / 5 Share

April 10, 2021

very nice app. i will advise to other stores. fantastic items for my mail creation. I need this kind of forms to promote my business

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cuffupstyle, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"