All reviews

Rating Breakdown

  • 5
    73% (1,094 ratings)
  • 4
    14% (214 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
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4 / 5 Share

Aug. 21, 2021

I don't often leave reviews, but after searching for a pop up app to use for our website, i found this one and it was easy to use and easy to set up, just had to follow prompts. Great job guys.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Mumlife Stickers, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

4 / 5 Share

Aug. 4, 2021

I wanted to add an pop up to get subscribers and this site made it plain and clear what and how to do it.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Bomb Body Whatnotz, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

July 27, 2021

This app is amazing. I originally downloaded it to create a landing page but recently upgraded to the paid version to assist with conversions. It's really a 1 stop shop for ecommerce. I am still exploring all of their wonderful features but I am beyond satisfied! So customizable

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Youri's Collection, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

Aug. 18, 2022

DO NOT USE. I REPEAT, DO NOT USE THIS APP. PLEASE FIND OTHER BETTER EMAIL MARKETING OR LANDING PAGE APPS. Firstly, they are unprofessional and won't own up to their mistakes. Kevin deleted my site's account when the instruction was to only assist in deleting subscribers. Once i noticed this and complained, he suddenly stopped responding. They left my account unattended to and only responded back once i informed them that i was going to leave a review. Then Alex responded and said no one had deleted it which wasn't true. This made me asked for a refund for my existing subscription which i'm being deprived of using. They deleted my old data, subscriber's form and every information i had on the site on that account. Suddenly, Liz started responding back acting all defensive, shady and very rude. Trying to act smart by indulging an event that previously occurred. I showed many proofs that Kevin deleted my site from the account but she kept arguing and arguing. She obviously wasn't paying attention before arguing but rather shared a screenshot from a second account i had with them and got the issue mixed up thinking she could outsmart the situation. She shared a screenshot proof with her own hands. My data is much more important to me than the refund of my unused subscription, incase you are thinking i just want a refund. I wish i could share screenshot here but i would do that on other review sites that allows image uploads. Ya'll can go to h*ll with the remaining subscription.

Using app

Almost 4 years

Total reviews

5

Average rating

2.6

Developer Reply

Hi Express Wig Braids, We apologize for any inconvenience you had to face. We charge only for the total number of subscribers which includes Cold subscribers as well. Recipients who have not engaged with you (opened emails from you) are termed as Cold subscribers which should be removed on a periodic basis to maintain the hygiene of your subscriber's list. The subscribers you were not able to send out emails are the bounced email addresses and recipients who have not confirmed their email address through the double option email which is the industry standard. The lost subscribers mentioned are the ones that you deleted from your account against our explicit requests. As per privacy laws, any subscribers deleted from an account is hard to delete and any such subscriber cannot be recovered.

5 / 5 Share

July 14, 2021

Great!He can provide all the functions I want. Even better is the customer service, which responds quickly.So nice!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi JoyOuce USA, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

July 5, 2021

I like the ease of use especially being directly integrated into Shopify as an app makes managing my customer list very easy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi CoinStyle, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

3 / 5 Share

June 26, 2021

I started using this app in hopes to reach all of email list when I do a blast post. But Im only getting half of my list and I paid in to the service. Trying to find a better way to reach of of my clients.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Tashi, We apologize for any inconvenience you had to face. Please respond to the email we set out to you regarding this issue or reach out to us through your Mailmunch account so we can address all the concerns you have.

5 / 5 Share

June 22, 2021

Very happy with the app so far. Excellent support team and customer service! I do recommend Mailmunch.

Store

Gaaluub

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gaaluub, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

3 / 5 Share

June 21, 2021

I like this app for forms and I find it pretty easy to navigate but I will not be using it because they do not yet have the option to make a form that includes an upload a pic option. If they had that I would be all in.

Using app

About 4 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi The Pet Gourmet®, We are sad to hear that. We do appreciate feedback from our customers and a feature request on your behalf has been created on our community feedback page. We will notify you as soon as this feature has been made available.

5 / 5 Share

June 21, 2021

I used this app to do pop up notification to my site visitors so they can send me their email addresses. so I can build an email list. This app is really amazing and very user friendly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Delei’s market, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

June 15, 2021

This really helps me a lot with my business. I really suggest guys who are willling to promote theris business to use this.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi MY TOOLS HOUSE, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

June 10, 2021

Fast response and good service. i can not say anything bad about the service they provide ist fast and helpfull.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Isaksen design, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

May 14, 2021

If you are using PageFly Landing pages you DONT WANT to use this. Very buggy app. Hope our refund, thank you!

Using app

1 day

Total reviews

16

Average rating

3.3

Developer Reply

Hi The Lord Of The Magic, We apologize for any inconvenience you had to face. A refund has been processed as per your wishes. We would definitely like to address any concerns you may have as well. We have also reached out to you directly to ensure everything is setup as per your requirements.

5 / 5 Share

May 13, 2021

I used this app for a few reasons. A pop up window on my website and to help send newsletter emails.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Look At Her, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

May 10, 2021

Very difficult to use. This APP will require knowledge of the Mailchimp product. Not user friendly. The Get Support function is a joke. No one is attending to any questions. I have submitted numerous questions and zero reply for 7 days. There is not even an automated reply. Given that Mailchimp is providing automation customer experience, this is reflecting very badly on them. There is also such a confusion between the MailChimp related Shopify APP and the Mailchimp platform. This is causing a lot of confusion because when you install this APP, you must also sign up for the Mailchimp service from their platform too. And after you sign up, you will be directed to create campaign on their platform and not from the APP. The campaign you created from the APP and from the platform are not integrated. Almost impossible to find guideline or help tips in the APP or their platform. Resources are organized randomly and users have to search among 500+ documents. My experience and observation so far is that MailChimp is a very sophisticated software designed for developers to use. Very user-unfriendly for shop keepers to use directly. I was intending to try out the free plan before upgrading. Since this system is so difficult to use and confusing. I will have to find some other solutions. Now I also understand why freelancers are currently charging around $150 to help just to create a Mailchimp campaign because the system is so difficult.

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Pawpawpal Pet Products, Mailchimp no longer has their native Shopify app available. Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. Mailmunch is an official integration partner for Mailchimp and we help store owners like yourself to connect their Shopify store with their Mailchimp account. There was only one query sent to Mailmunch from your store which was promptly responded to. We have also reached out to you directly so we can address all of your concerns.

5 / 5 Share

May 10, 2021

Just sent my first marketing campaign email to my subscribers. User friendly and helpful. The schedule feature is my favorite; it makes myself be organize.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Glitz Chica Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

5 / 5 Share

April 30, 2021

added a pop up email opt in and this app walked me right through it. Easy-peasy. I am not a computer expert

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Hi The Hutchinson Island Quilt Company, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"

1 / 5 Share

April 23, 2021

It complicated app i will like to have my refund thank you. it say upgrate to use fututres you upgrate and then asking again for upgrate

Using app

About 1 hour

Total reviews

3

Average rating

2.3

Developer Reply

Hi Sarman Fashion, It is our understanding that your issue was addressed and resolved to your satisfaction. Can you please confirm if that is the case?

1 / 5 Share

April 23, 2021

Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if that is the case?

5 / 5 Share

April 10, 2021

very nice app. i will advise to other stores. fantastic items for my mail creation. I need this kind of forms to promote my business

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cuffupstyle, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]"