Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.3
feedback
2,124
chart
#204
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
22%
-
More than a year
4%
Reviews Summary
The reviews for the Shopify Marketplace Connect app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, ease of use for syncing products across multiple platforms, and helpful and knowledgeable support team members like Jeff Avila, Rain, Michael, and Joy. Users appreciate the app for simplifying multi-channel selling and resolving issues efficiently. On the other hand, negative feedback highlights frustrations with syncing errors, lack of user-friendliness, slow support responses, and issues with marketplace connections like Etsy, Amazon, and Walmart. Some users experienced major disruptions to their listings and sales due to app-related issues, leading to stress and lost time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2025
Service/response from support team is extremely slow. Planning to move my services to other paid integration partners.
April 17, 2025
Etsy, Amazon, Ebay – non of it worked. Amazon gives an error. Etsy sync doesn't work properly and if you have over 400 listings it gets extreemely messy and impossible to set up (+with unsolvable errors here and there). Ebay – just forget about this mess with loads of errors. On top of that – it let's you sell only 50 products. This app doesn't worth the hustle.
April 17, 2025
I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products. From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free. What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference. Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!
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