Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.3
feedback
1,992
chart
#127
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
20%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support from individuals like Dom, Mike P., Adrian, Noel M., Lou, Joy B, and Lyn, who were praised for their helpfulness and efficiency in resolving issues. Customers appreciated the quick responses and clear explanations provided by the support team. On the other hand, negative reviews highlighted issues such as poor app performance, bugs, and difficulties in syncing with marketplaces like Amazon and eBay. Some users experienced problems with inventory management, listing inaccuracies, and slow response times from customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 17, 2024
Their Support has become significantly worse recently, specifically "Adrian" who has repeatedly given incorrect advice which reads like it's coming from ChatGPT...
Dec. 16, 2024
poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.
Dec. 14, 2024
The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.
Dec. 13, 2024
It took a while but Dom was able to help me with everything I needed and explained stuff to me patiently!
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