Shopify Marketplace Connect

Same problems as Emma Jean's review of August 17, 2026. Over the last year I have had REPEATED problems of pictures not syncing properly with eBay. Marketplace Connect would eventually fix them, but would tell me that the issue was on eBay's end and they are trying to resolve it. Now, in the last 30 days, no new pictures will be uploaded to current listings. Such as we already have a listing, have added additional variants with new SKUs and pictures, but the pictures won't upload. Now, in the last 15 days, I can't even create new listings on ebay. When I contact customer support, it takes about 24 hours to get a response (during the week - no weekend support) and get a repeated response - 'it's eBay's fault'. After 15 days of not being able to create new listings I've had enough. Will start experimenting with other apps.

Marketplace Connect app is a useful solution, but I am disappointed that it does not support major European marketplaces such as Zalando, ASOS, and About You. These are some of the most popular online retailers in Europe, and they all operate successful marketplaces. As a result, the app is missing some of the most important sales channels for European sellers. I sincerely hope these marketplaces will be added in the near future. Doing so would make Marketplace Connect far more valuable and complete for businesses selling across Europe. Despite this limitation, I believe the platform has great potential, and I hope this expansion is already on the roadmap.

App is terribly slow, uploading listings in bulk is very cumbersome, and it does not save default preferences.

Works seldomly, when it stops working support blames you even though nothing has changed and was working fine the prior day, then disconnects chat.

The matching of listings is super complicated and weird. It's free and it works sometimes. Can't recommend it for those who sell a lot through Etsy

La app non è facile da configurare, soggetta a molteplici errori di importazione: - mancano le spese di spedizione o vengono impostate automaticamente su gratis - inserendo il prodotto su shopify non viene importata la foto - nonostante abbiamo inserito il codice SKU i prodotti se non si sta attenti vengono duplicati (con lo stesso SKU) - il supporto dell'AI sembra inizialmente buono ma poi ti rendi conto che in realtà gli mancano un sacco di informazioni e che magari ragiona su versioni non aggiornate della app.

If you have a large catalog, try another solution. There is no way to report items in stock that are not listed on ebay. You could tag items as not on ebay and remove the tags one at a time when listed, but that's cumbersome and native Shopify reports can't report tagged inventory by location.

Works well generally BUT auto list items on eBay that are in draft or out of stock on my Shopify store. Please fix this issue….

I tried using Marketplace Connect as a cost-saving alternative after previously relying on a custom API. Still, it has not been a solution for my most important need, connecting with the Target+ marketplace. After a year and a half of effort, there has been virtually no progress, and neither the app’s support team nor Target’s support seems to fully understand how to resolve the issues. It has been a genuinely frustrating experience. The app does work well with Walmart, eBay, and Etsy, but if your primary goal is seamless Target integration, this is not the tool for you. Save yourself the time and avoid the disappointment.

The error messaging on listings is beyond vague. With a little explanation and some more UX improvements, this could be a lot easier. Likely will pay for an app that is more thorough.

eBay works fully as expected. Etsy is totally broken. Sometimes it doesn’t sync at all, new products can’t be published, and we have to write to support so they publish them manually. Sometimes the description synchronization fails. Variant images are not switchable on the Etsy side. Category mapping isn't work also and after 6 month no fix! Etsy is a constant pain. We have exchanged over 80 emails with support. Support does respond and tries to fix things, which is why I give 2 stars and not one. But offering Etsy as a feature when it hasn’t worked properly for about 6 months or keeps breaking is not fair.

Terrible, constantly having to change my eBay listings because of sync issues. Spend more time on this than it’s worth.sell rite gets my business

This tool is currently broken with Etsy. Etsy now requires a readiness state identifier - whether your product is ready to ship or is made to order - and Marketplace Connect has no function for setting this value, so and new listings fail to post to Etsy. Support only answers that the merchant should contact Etsy, while Etsy says their API allows for this identifier to be passed and the app developer needs to update their code. I am stuck in a loop of 2 support teams passing the issue back to the other.

Very buggy and doesn't follow the listing settings. Support are far from helpful.

Etsy is not working, lost many sales and no customer support to fix. Etsy has said its an app issue with Shopify & Shopify says its an Etsy issue. No one is fixing the issue and both are blaming each other with no solutions offered.

It's not as good as you first think. If you decide to change or edit anything on eBay, like price or description, you will find that all edits will be lost as market marketplace connect overwrites them back to the original settings, deleting all your edits. The only option is to edit via Marketplace Connect, but this is complex and unintuitive. Why on earth can't they have a simple selection to stop Place Connect from making future edits? I will be looking into this more, BUT unfortunately, I will have to remove this app if it doesn't offer this one simple fix. For your sanity, i would be best to avoid

I haven't been able to get this app to list my catalog.

I find this app to be more and more difficult to use. The settings for Amazon and Walmart are different (and probably other channels too), confusing interface and support takes all day to respond, and much of the time they are not helpful in solving issues. If you just need a cheap way to sync inventory and download orders from your Amazon store, then this can be it. Otherwise it's a no go for me.

I need a simple app to sync orders from eBay/Amazon to Shopify , this app does it , but it lacks of the tax features, the GST tax line doesn’t get pass through from eBay / Amazon, therefore tax invoice generated without the GST amount, other app like Salestio allowed the user to configure the tax override for the import order to derive the GST from the Unit price.

Support was slow, Ebay Template didn't sync to our Ebay store so we ended up paying someone else to manually fix the issue. This was after weeks of waiting and the issue being 'escalated to the team'. Not a great experience tbh.