All reviews

Rating Breakdown

  • 5
    63% (1,214 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    2% (48 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,440)
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5 / 5 Share

Sept. 22, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Ottima app e ottimo servizio clienti.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Fantastic experience with the helpful staff at Shopify Connect

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Store

SHVITZ

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Joy was fantastic! So thorough and walked me through each error in detail. Very happy with the customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Didn't work for me, I was given a bad steer on the app functionality, so I initially have a poor review. However the development team reached out to me afterwards and professionally explained what the app can and cannot do. The fact that they took the time to do this means they care about their product. That means a great deal. Good luck to the team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

è stato tutto perfetto.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Joy B was great, very helpful and super speedy responses.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Amazing customer service.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 15, 2025

The app is great and works really well. Customer service is easy to contact, and we set up a call quickly. Joy Velasco was kind and easy to talk to. She walked us through the listing process step by step, giving clear and detailed explanations. She was very patient and made everything easy to understand. Highly recommended!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 15, 2025

I had an excellent experience with Shopify Marketplace Connect Customer Support while setting up my eBay store. Michael was incredibly responsive, knowledgeable, and patient, guiding me through every step of the process. He quickly addressed my questions, provided clear instructions, and made what could have been a complicated setup feel seamless. His professionalism and dedication gave me confidence that my store was being set up correctly. I truly appreciate the outstanding support and highly recommend Shopify Marketplace Connect to anyone looking to expand their business across marketplaces.

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 14, 2025

Great and professional support — thank you! Fantastic support, really appreciate it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Great support. Answered questions and resolved issues quickly. This agent is the GOAT!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Just had help from Mariz who was very helpful, knowledgeable and patient. Now I have the needed information to move ahead with exporting my product to Ebay.

Using app

5 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Sept. 11, 2025

I tried this four other time. Finally got someone who can help! Great job.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

support is easy and helpful

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I had a truly great experience with Customer Service – Mariel R. She helped me a lot, explaining everything step by step, very clearly. She showed me exactly what to do and was extremely patient, even though I am not very familiar with the system and had many questions. Mariel R answered all of my questions with care and professionalism. Excellent service — thank you so much!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you for a fast response and for fixing my issue

Using app

Over 2 years

Total reviews

7

Average rating

5.0