Shopify Marketplace Connect

Great and professional support — thank you! Fantastic support, really appreciate it!

Great support. Answered questions and resolved issues quickly. This agent is the GOAT!

Just had help from Mariz who was very helpful, knowledgeable and patient. Now I have the needed information to move ahead with exporting my product to Ebay.

I tried this four other time. Finally got someone who can help! Great job.

support is easy and helpful

I had a truly great experience with Customer Service – Mariel R. She helped me a lot, explaining everything step by step, very clearly. She showed me exactly what to do and was extremely patient, even though I am not very familiar with the system and had many questions. Mariel R answered all of my questions with care and professionalism. Excellent service — thank you so much!

Thank you for a fast response and for fixing my issue

Josh provided outstanding support. He quickly identified the solution to my problem and gave me clear, step-by-step instructions that worked perfectly. The issue was resolved in minutes. Excellent service!

good and fast service

very respectful and helpful thanks

Resolved all my issues! Thank you Joshua!

Works amazing! Can def. recommend the great service. John was very helpful

Joshua was super helpful; this app makes it easy to connect more marketplaces. Great App! We have had it for a while.

Cindy sat with me on chat for an hour and made sure ALL of my questions were answered. She didn't just send me links to knowledge base articles like most support people do. Customer service like this is RARE and I'm so glad I can rely on this support when I need it. Highly recommended!

We've had a good experience with Marketplace Connect overall. When linking to eBay from Shopify, we had some issues with images not transferring correctly. Their customer support was easy to contact and quick to correct the issue. It works and saves us tons of time!

The app works excellently. Listing items created in Shopify is done on eBay without any major delays. Thanks to the very quick support from the support team, I learned a lot about the Marketplace Connect app that I would never have known just by reading the description. Please note an important point that I discovered due to a change in the inventory of an archived item. By changing the inventory of an archived item, the item activated in Marketplace Connect was automatically transferred to eBay. The support team's analysis quickly identified the reason for the item being transferred to eBay, and I received important information about using Marketplace Connect. --> As soon as the inventory is changed, the item is automatically uploaded to eBay if the item is active in the Marketplace Connect item list. --> When the inventory is changed, the item's status is not checked. This means that even if the item is archived and hidden in the online shop, the item is uploaded to eBay. --> Here is an excerpt from the email support team: Marketplace Connect app uses Shopify as the source of truth for your products. The list of products that you see on Marketplace Connect > Listings page are all your products in Shopify regardless of their status (active, draft & archived). There is no way to delete a product within Marketplace Connect. To delete them, you have to delete directly in Shopify. A product that was previously enabled in Marketplace Connect that became out of stock will become active again in eBay when stock get replenished in Shopify. The way to end the eBay listing is to disable it in Marketplace Connect.

Great app to sell on ebay, great support, thanks Mark L