All reviews

Rating Breakdown

  • 5
    62% (1,179 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
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5 / 5 Share

July 17, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

This is our first time managing a marketplace through Shopify. We ultimately decided on this app after comparing multiple marketplace management apps. As a first time user, I had many questions. Customer support was very supportive, patient, and helpful. Thanks Dale!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

25 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Store

Pagazzi

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2025

the best customer service i v ever met

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

Amazing customer support, helpful even in off hours

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2025

Joshua R was very helpful and knowledgeable and I am truly grateful as sometimes navigating the different platforms can be challenging ! Much appreciation to him and his team for their efforts on my behalf!

Using app

About 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

July 13, 2025

I need a simple app to sync orders from eBay/Amazon to Shopify , this app does it , but it lacks of the tax features, the GST tax line doesn’t get pass through from eBay / Amazon, therefore tax invoice generated without the GST amount, other app like Salestio allowed the user to configure the tax override for the import order to derive the GST from the Unit price.

Using app

6 months

Total reviews

16

Average rating

4.0

5 / 5 Share

July 13, 2025

Store

achocco

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

July 11, 2025

It's a great app,I'm using it for eBay. If they could fix the auto-listing feature and allow Shopify collections to link directly with eBay categories and business policies for each eBay marketplace within the auto-list settings, that would be fantastic. Currently, I have over 400 collections, and publishing new products to eBay is time-consuming because I have to manually assign each category across multiple marketplaces.

Using app

2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 10, 2025

I would consider myself a heavy user, this app in the beginning really shot me to a new level in revenue. However, with recent Amazon API changes, nothing seems to work and support (while kind of helpful) can't seem to fix the issue. I haven't been able to successfully list a product in months. Images seem to break, errors left and right that nobody seem to know how to fix. I hate to write a bad review from these guys because of how good things once were but as of recently, I can't recommend this to anyone who relies on Amazon. eBay and Etsy tend to post product just fine

Using app

About 1 year

Total reviews

6

Average rating

1.7

Developer Reply

Thank you for your feedback. You are correct; there have been significant changes to the Amazon API, which have led to some challenging technical issues. Most of these issues have now been resolved, while others are still being addressed. Nikki

5 / 5 Share

July 10, 2025

Excellent Support and Efficient Service The team at Shopify Marketplace Connect is incredibly responsive and efficient. They replied to my questions quickly, handled everything with professionalism, and were always friendly and helpful. I highly recommend this app to anyone looking for a reliable marketplace integration solution!

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 9, 2025

A great app and even better support. If there's ever an issue with the connections, they're immediately there to help until everything works again! The app is fast, straightforward, and easy to use – simply 5 stars.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

July 9, 2025

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 9, 2025

I've had nothing but great customer service experiences via the Connect feature. It's been a bit rough in terms of understanding how some formulas work, and how to accurate map certain facts from Shopify to other marketplaces but for the most part the integration works spotlessly.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

I had an issue with pricing as I wanted different pricing on eBay to Shopify. The issue is that eBay would show the same price as Shopify. There are a few settings that need changing for this to work, but Mike was onto it straight away, and we were sorted.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

The support was very helpful setting up my first synch. It took a while - but Joshua was very patient. :-) Thanks!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

初回接続で分からない部分がありサポートに問い合わせたところ、非常に迅速で丁寧にご回答いただけました。 アプリをインストールしたばかりですが安心して使えるアプリだと感じました。

Using app

6 months

Total reviews

3

Average rating

4.7