Shopify Marketplace Connect

Feb. 27, 2024

I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app." This is time consuming when you have over 2,500 products and have to manually set the category for each one. Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.

Jan. 19, 2024

Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?

Jan. 19, 2024

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point??? Will Update once they fix. Why, does this App keep having issues... PLEASE Resolve ASAP

Jan. 3, 2024

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

Oct. 24, 2023

Terrible user experience, but customer support is always there to help you through issues and make up for the bad app design. If you wanna list a product on Amazon with variations like size or color, you'll likely be stuck on endless errors for hours. There is a lot of hidden information about fields the app doesn't tell you about. You are not really guided on what fields are required, what fields are hidden or visible between the single and bulk edit mode. It becomes really messy. At least with the Amazon spreadsheet, you can make visible just the required fields, so you never have to guess what you need to do next. The result is a lot of trial and error to try to figure what maybe is going wrong. Even tech support acknowledges this lack of clarity by saying it's a trial and error process. Now imagine having to do this for hundreds of products.

Aug. 25, 2023

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).

Aug. 17, 2023

Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)

Aug. 28, 2023

After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into. Will update agin when all issues have been resolved.

Aug. 4, 2023

it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.