Shopify Marketplace Connect
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This app team has the most ignorant support team I have ever experienced in 8 years of ecommerce. Not only do they not listen, they constantly cause issues and ignore bugs on their own accord. It's not surprising that this app is cheap, because nobody in their right mind would pay for this level of service.
Thank you for your feedback, We understand our communication was not as expected and we are working to improve this going forward, we apologise for any inconvenience caused during this time. Nikki
Supports great ! App support direct for marketplace connect. Quick and responsive. And then when in doubt uninstall and reinstall app worked without borking my hundreds of linked listings somehow :)
Dom is the best! He is very knowledgable and courteous. His assistance was valuable to my marketplace updates - thank you again Dom!! Best Always, Patrice Godfrey Owner, Tirzahs Gift Garden
App literally does not even open. Pure garbage. Outrageous that they offer this. Edit: The 24h thing is a lie. It still isn't working to this day, 6 days later.
Thank you for your feedback, Yes, we did experience a minor outage that affected a number of sellers. This issue was resolved within 24 hours and the system is now functioning as expected. We apologize for any inconvenience this may have caused. Nikki
Very nice App. Even better support, so many people with good knowledge. A lot of thanks to Jae! Very professionell, know what he does
Joy was really helpful on solving our problem with items sync and its a great app to get your store together
Works very well and support is very good
Tank you! I recommend it.
Louさんに丁寧にご対応いただきました。ありがとうございました。
I have just started using this ap and it was recommended to me from a happy shopify user so I am hoping this does the trick! So far customer service has been great- They answer quickly. I will also add that the set up is very intuitive, something as a non tech person I really appreciated.
Lou was super helpful with all of my questions!
I been using it for a while an I have great experience. very easy to use and INVENTORY DO SYNC fast across the plant form
Fantastic Service, well trained, humble and patient. Could assist with any question.
Support service is just super: there was an issue with my browser, they found it and solved it in less than 5'. Fantastic team!
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