Shopify Marketplace Connect
All reviews
First off the customer service is top notch. While I was learning how to use this app they have been nothing but helpful and patient with answering my questions. I also mistakenly caused an issue with my ebay template. Chloe took the time along with Ediline to figure it out and correct my issue. A+ all the way support. I also tried a few other inventory management apps and chose Marketplace Connect as being better than the rest for my store. It's been the solution i needed all along and look forward to the growth of my store because of it. Thank you!
Excellent customer service, for me Lovely C. is the best, worked till error was fixed successfully... you are great...
So far so good. I had a few teething problems inititially and kept getting an error with pricing that Support helped me with quickly. I do wish I could hide a few more of the irrelevant columns but that's really a minor detail of convenience.
Jae is awesome!!! He solved all my problems.
I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products. From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free. What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference. Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!
Jeff Avila provided outstanding support in helping me unlink the rest of my products on Amazon. He was attentive, knowledgeable, and incredibly efficient, ensuring everything was resolved seamlessly. Jeff's professionalism and willingness to go the extra mile truly made a difference. I deeply appreciate his assistance and highly recommend him to anyone in need of expert help!
Its the reason why I left Big Commerce to follow this app to Shopify. Its so easy to use and and simple intuitive bit like using an Excel Spreadsheet for an idiot. So simple to all the other systems I have tried. Cant recommend enough
Really helpful advice when I needed it
Ich bin sehr zufrieden mit dem Junden dienst , der steve hat sich sehr gut um mein Problem gekümmert , war sehr freundlich und sachlich er wuste was er tat sehr lieben dank
Good experience so far. Rain was so helpful. Only wish they used a different chat function to make sharing screenshots easier.
Michael was great help. Happy to get products up on Amazon
Exceptional support! I faced an issue with products not showing in the collection, but the team resolved it incredibly quickly. Within just 15 minutes, the app was working perfectly again. Thank you for the swift and efficient service!
Superb and knowledgable support team
Works great. Customer service is stellar - Joshua spent hours working on a complex issue for me, and he didn't stop until he found the solution! Thank you
Support team is very helpfull :)
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