Shopify Marketplace Connect
All reviews
Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10. One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do. It also can be quire slow to load. Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.
Great job from the support team to fix errors quickly
They offer great support however the categories are quite confusing to setup and attributes are not exactly similar to Amazon. It would help if there was a detailed guide or info bullets. Also preset values would be of great help. You will need some assistance if you want to sync products to Amazon. The app does publishes faster than if you would directly publish on Amazon.
Gracias por tu atencion logre saber algo sobre esta apps, vere mas adelante si la conecto..gracias
This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.
Can't give it a 5 yet as I've only been using for 4 hours but so far the service has been great and I think it will work out well.
Its been difficult to use this app
I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.
Its a nice app and runs pretty good. It does not sync the cancelled orders from Walmart to Shopify. That is about the only thing I have seen so far.
The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.
So far by using the app, it has taken some getting use to (me being new to it) but it is looking promising. Are able to chat with the support team and they have been very helpful to my questions (publishing and fees inquiring). This is good so far :)
Many times impossible to load. app seems very slow. Update: it`s all working well now. Thanks CS.
If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.
There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.
Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.
Amazon not so much but good in other areas.
Thanks for your review! We would be keen to understand your experience with Amazon? Please feel free to reach out via chat or please email [email protected] Our support team is available 24/7. Nikki
The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.
I like using the Shopify Marketplace Connect app however when I have variants in 1 product listing, the Marketplace Connect app combines the quantities for each variant instead of separately in my Amazon and Walmart store. Ex. Shopify Store- Shirt 1 Small 2 Medium 0 Large 2 XLarge but my Amazon/Walmart store will show a combined total of 5 instead of their respective quantity amount like below 5 Small 5 Medium 5 Large 5 XLarge So then a customer will buy a Large even though my inventory is 0. This needs to be resolved immediately.
I originally gave this a 1 star rating..then changed it to 4 star.. my original rating was more accurate at the time as I use Etsy and it had some issues.. but after working with Tech Support they have been very proactive and implemented changes and I now feel very confident that this is a great product and I know that even if I come across an issue, it will be sorted respectfully and quickly. well done Marketplace Connect support and tech team!
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