All reviews

Rating Breakdown

  • 5
    63% (1,214 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    2% (48 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2026

Very helpful, and finds solutions to all issues

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

very good.. solved my issue

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Outstanding Support

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Great app with outstanding support. Josh quickly helped resolve an issue, and our sales have grown significantly as a result.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

support time work very well

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Excellent app. have been using it for a while now and makes life so much easier and reduces my admin time. Easy to set up and connect to ebay and orders flow seamlessly to shopify and to my shipping provider. I needed help from support when I made a change to my store that caused an issue in ebay and Carlos helped me out, working through my problem until we found what the cause was and I was able to resolve it. Great service and a really happy customer here. Well done.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

I've had very positive experience with this app. Whenever I had questions, I reached out to the chat function and chatted with 2 different people (Russ and Joy) and they were both extremely helpful and quick with responses. I would highly recommend!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Mark did a great job helping me. had a issue with a description tag in ebay but all solved now

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Great and patient customer service, thank you Rain

Store

BABICLO

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Fantastic support. Steff really valued our business, wanted to help and went the extra mile. Listened, Communicated well, provided step by step guidance

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Works great, very helpful, courteous and professional customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Mariel was a great help superb aftersales service

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Shopify Marketplace Connect has been a game-changer for managing our marketplace listings. The app is reliable, easy to use, and does exactly what it promises when it comes to syncing products, inventory, and orders. What really sets it apart, though, is the customer support. The support team is genuinely excellent — fast responses, clear explanations, and they actually take the time to understand your setup and fix issues properly rather than sending generic replies. Every query we’ve raised has been handled professionally and efficiently. If you’re selling across marketplaces and want an app you can trust, backed by a support team that really knows what they’re doing, I wouldn’t hesitate to recommend Shopify Marketplace Connect.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

This rep was able to solve my issues in a professional manner.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Josh worked through a complicated issue with us and within a day or so helped provide a solution. The App is great even with a catalog of nearly 10k skus we provide to Amazon and eBay.

Using app

Almost 2 years

Total reviews

8

Average rating

4.5