All reviews

Rating Breakdown

  • 5
    63% (1,218 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    3% (49 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,443)
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5 / 5 Share

June 18, 2024

Powerful tool, a must have and it has an amazing support team.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

June 16, 2024

It is not user friendly. I have been getting help from staff at Shopify Marketplace, but we can't fix the problems. I would like someone to connect with me who can solve the issues with connecting to Amazon

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

June 15, 2024

Amazing support,Mr. Adrian,Mr.Lyn and Everyone I talk to are great help.

Store

ROOTS

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2024

Very helpful whenever i have needed to enquire. Great Team. would recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2024

Pretty fantastic. Also, Mariel the support agent was really fast to help with a minor issue. BUT PLEASE ADD AUTOMATIC DEFAULT POLICY SELECTION!!! Hate having to always manually choose shipping policy.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Great customer service when you need it. Fixed my issue on the spot

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Customer service was very helpful and on point. I think it's a very good app!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 12, 2024

Great job from the support team to fix errors quickly

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 12, 2024

Jae was wonderful, she helped me resolve an issue i have been working on for 4 days. Sidney:)

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 12, 2024

Absolutely terrible. It didn't connect to eBay, ruining all my Google SEO rankings and Adwords. Disgusted by how bad this app is.

Using app

25 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

June 11, 2024

Die App ist sehr umfangreich und dennoch gut zu bedienen wenn man sich damit etwas länger beschäftigt. Was aber viel besser ist, ist der Support der ist A+++++.

Store

HODL.ag

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 11, 2024

They offer great support however the categories are quite confusing to setup and attributes are not exactly similar to Amazon. It would help if there was a detailed guide or info bullets. Also preset values would be of great help. You will need some assistance if you want to sync products to Amazon. The app does publishes faster than if you would directly publish on Amazon.

Using app

11 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 11, 2024

Dom, from customer service was amazing! After stressing and countlessly trying to get things integrated, he answered my question in a matter of seconds!

Using app

5 days

Total reviews

3

Average rating

5.0

1 / 5 Share

June 11, 2024

Unfortunately I have to give 1 star to raise awareness due to the fact this app, as some other users have mentioned, can result in sync issues with eBay. This is a major bug and in almost all cases will impact the business. We have not experienced any issues with Amazon, however, as such a major bug has been allowed to exist, this app cannot be trusted to not cause other issues down the line.

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback, We have reached out to further discuss these issues, we would love to hear from you and assist in finding a solution. Nikki

5 / 5 Share

June 11, 2024

I have tried this app support couple of times. Today I had Russ to help me with a listing issue with Ebay and Etsy. I greatly appreciate his willingness to help . Thank you Russ

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 10, 2024

Adrian is a scholar. He did a fantastic job. Very professional thank you Adrian

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 10, 2024

Excelente servicio, atentos.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Adrian, tried his best to guide me about linking Walmart to shoplifty. Thanks Man

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

It's been over 2months Since I asked for help to get my listings synced to Amazon. It's unfortunate I wasn't able to get the help I needed and was told that this is a Self- Service app. Well, indeed. So we worked it out ourselves with some workaround and asked you guys to have my Amazon GTIN exemption enabled and you did, so thanks! Finally we were able to get our listings synced to Amazon. I would like to thank Jeff Avila who has been there for me from the time I needed an assistance, we know he did his part and we appreciate it all. Thanks Jeff!!

Using app

3 months

Total reviews

5

Average rating

4.8