Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,911
chart
#340
All reviews
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May 25, 2024
This is such a fabulous app. The support is amazing. Once you get you head around what to publish and how to categorise your products for Amazon, etsy etc it is fabulous and automatically publishes when you change your product listing.
May 24, 2024
The worst possible connector app... you think everything goes smooth and then BOOM all your listings on a marketplace get deleted and nobody at support knows what to do. There goes years and years of work. HIGHLY RECOMMEND GOING TO A DIFFERENT APP. This app was so bad we deleted it the day after we went through 2 support chats and nobody had any clues how to help.
Thank you for your feedback, We have reached out and requested you to re-connect so we can walk through the steps needed to resolve your issues. Nikki
May 23, 2024
Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!
May 23, 2024
Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.
May 22, 2024
Had Questions the chat function worked well.. Quick response and answered every question i had immediately and clearly - cant fault
May 23, 2024
Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.
Thank you for your feedback, We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do. We push your products from Shopify to ebay and it is very successful with thousands of merchants. Within the app there are product dimension fields. Please reach out and allow us to show you. Nikki
May 20, 2024
My overall experience with the app isn't great as I'm not finding it very user friendly and guides on how to use it aren't visible. However I've just had a positive customer service experience with Lou via email- she was very helpful, answered all my questions and provided links to further information I need. Her responses were prompt too.
May 20, 2024
Very good service from dale in the support chat. i wish he could help me everytime. Very quick to solve the issue even though it was somewhat technical I my end. Thumbs up to dale
May 19, 2024
Standard so-so, Shopify-built app that reminds me of Shopify Flow. It does some things but not the things you want. It does not integrate with useful new features that Shopify has introduced - like Metafields. You spend many, many hours figuring out that it does not do these things. Do you use a metafield to hold your UPC data? You're out of luck. Need to refresh a SKU that you've replaced with UPC data so that you can sell it on eBay? You're out of luck. Need to reset a listing that has errored out? You're out of luck. If you have a customized Shopify store you're not going to enjoy this.
May 18, 2024
This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.
Thank you for your feedback, We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed. We have found a backlog causing this issue and this has now been resolved. Please do reach out if you experience any further issues, Nikki
May 16, 2024
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
May 15, 2024
It's a good app that does its job well, but its limitations make it difficult to fully recommend it. - It mirrors your Shopify Store and won't allow any amendments, so you can't use imagery that is better for eBay, such as white background images. - The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, the code breaks. - You can't edit any product information on eBay as it will be overwritten by the Shopify Marketplace App. You can adjust policies on eBay. I wish this app kept some of the benefits that existed prior to Shopify Ownership. The lack of individual HTML product structure and the ability to choose what image is shown on eBay make this a ridged option. I want this feature because my store uses colour to distinguish each product. However, on Amazon and Google ads, this isn't advised, so I use a clean background; eBay is the same. This app doesn't allow this customisation. I would like a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.