Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,912
chart
#376
All reviews
Review RSS Feed
Jan. 27, 2025
Unfortunately this app doesn't work for medium sized sku counts, and and above. I have been trying for a few weeks to get the listing to synchronise from Shopify into the app, speaking with the support team, but this keep failing with various backend errors. There appears to be no initative to fix this or provide support - all I get is responses that say they can;t tell me when they will resolve this. This all seems pretty fundamentally lacking to me. I am afraid I cannot recommend a system that is this unreliable. We will have to use an alternative solution.
Jan. 26, 2025
The recent update to "Marketplace connect" unfortunately has an unusable interface for my company, and we are forced to find another solution.
Jan. 24, 2025
What's the point of this app if you own a store in Canada? Link it with Wal-Mart, Target, Ebay, Amazon, etc. in Canada! Nope, the services available on this crappy app are not available in Canada, and they have no time frame for that availability. Now you'll need search around on the craptacular app store to find an app that will give you the ability to sell on these platforms, forcing you to pay a middleman that literally just stands there opening and closing a gate. Thanks Shopify! you truly are the worst.
Thank you for your feedback, Amazon, eBay and Etsy are all available globally, please reach out to our support team if you are experiencing issues with these marketplaces. Walmart is available in the US presently, Canada is on our roadmap and Target requires a US registered account. Nikki
Jan. 24, 2025
Update 1/24/25: I wish i could go negative stars, I have reached back out and now we are supposed to re add items that their team has removed in the file. To me they have no idea what they are talking about as we are just running in circles at this point. Each day is a new person that does not read the issues and we have to explain the issue again. At this point they are throwing crap on the wall to see if it sticks. I would stay for away from this app. Original: By far the worst app i have used. it's a 50/50 shot of even getting it to load. Filled with errors. 5+ hours with support and still at square one with them only saying "Walmart API Issues" Does not seem to have the accontability that needs to be there for a successful app. I would take positive reviews with a grain of salt and explore even paid options that might work better.
Thanks for your feedback, We have reached out to assist with your GTIN which will resolve the issues you are seeing. Nikki
Jan. 17, 2025
This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products. EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and "need to be manually entered". To expect users to manually enter data that already exists in Shopify is simply not using it as "the source of truth" as claimed. Variant options like color and size are critical for the apparel industry and are going to be required for virtually every marketplace integration and the data is literally already in Shopify, but the app won't map it.
Thank you for your feedback, Your Shopify Catalog is the source of truth so no requirement to import directly into Marketplace Connect. We have our bulk edit screen to manage updating multiple listings and our support team is available 24/7. Nikki
Jan. 12, 2025
It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.
Thank you for your feedback, We have reached out with further information on the product in question which is now showing correct variations. Please reach out to the support team anytime. Nikki
Jan. 9, 2025
Impossible for us to use when variants on our Shopify products have to be mapped to variants on eBay, but eBay categories we sell under don't support variations. Support was not able to help us.
Thanks for your feedback, We understand there are some limitations on eBay where certain categories do not support variations. An option to alter the category can often fix this, we have reached out directly to offer further support. Nikki
Jan. 8, 2025
Complete and utter garbage. If you want to create more work and chaos please install this app. Integrations are buggy and do not work at all
Dec. 16, 2024
poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.
Dec. 14, 2024
The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.
Nov. 22, 2024
Horrible app. Does not sync to Walmart and customer support gives you the run around.
Dec. 13, 2024
Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare. Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza soluzione. Dopo due settimane di segnalazioni nulla è risolto. Se utilizzi il prezzo fisso per le inserzioni rischi di trovarti con oltre 200 inserzioni salvate con i prezzi a 0. Se provi a salvare tutti i prezzi da capo, uno per uno perché l'app non ha un sistema di import, ti ritroverai di nuovo i prezzi a zero il giorno dopo. L'assistenza dice che l'errore è il nostro. Peccato che le istruzioni ce le abbiamo date loro e noi sicuramente non salviamo i prezzi con valore 0. Per concludere, dopo un mese dall'installazione ancora non siamo riusciti a mandare on line in modo regolare le nostre inserzioni su ebay perdendo un sacco di vendite ed avendo perso un tempo inestimabile.
Nov. 20, 2024
Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.
Nov. 20, 2024
App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.
Nov. 16, 2024
Pro: - Support replies quickly Con: - Unable to help & unwilling to admit that they don't know - Unable to connect you to the correct channel of support from the start - May not respond to everything you asked but insisted that they did. - Expect a thumbs up for the chat review even though 0 problems have been solved. - Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.*** Just this alone deserves negative stars. Never considered changing the hosting website until now.) Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).
Thank you for your feedback, A Senior Support agent will reach out directly to review and understand the issues concerned. Naturally we want to resolve any ongoing issues, Nikki
Nov. 14, 2024
Terrible app. Cannot connect marketplace after 20 trys
Store
My Store
Using app
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Thank you for your feedback, We have reached out directly to advise on how to proceed with connection. Nikki
Nov. 7, 2024
Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on their marketplace.
Nov. 3, 2024
Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!! Needs work and pages set up.
Thank you for your feedback, We provide an acknowledgement window prior to connecting your marketplace. Please note that Marketplace fees are beyond our control and therefore the responsibility of the seller. Nikki
Oct. 24, 2024
Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.
Oct. 22, 2024
This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to anyone.