All reviews

Rating Breakdown

  • 5
    62% (1,182 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (254 ratings)

Reviews with Text

  • 89% (1,400)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2023

Still learning how to use it but Customer service chat is awesome!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Customer support is always quick to reply. Thank you

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Dale was incredible with working with me as I just installed the app and I am still in the early stages of familiarizing myself with the platform.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Dom was absolutely awesome is walking me through what I needed to do. When you have so much to set up on your website and so many apps, sometimes it can feel a bit overwhelming so to have someone who will patiently hold your hand is so important and I really appreciated the great customer service

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

I had a few issues with my listings and Chloe was super helpful and responsive to get things up and running quickly!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

i was struggling to import my products to amazon, but i messaged the chat and had an amazing lady called lovely help me, and she did everything needed to get my products listed, she went above and beyond and not only instructed me on what i could do, she also did everything for me herself

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Lovely will be thrilled with your comments :) Amazon can be challenging at times, but our support team are full of Amazon knowledge, please do not hesitate to reach out, 24/7. Nikki

5 / 5 Share

Oct. 14, 2023

Excellent support staff. Had a few issues and it was resolved quickly. I highly recommend.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! So glad you have had a positive experience with our support team :) We have to agree - they are 'pretty excellent' ! Please reach out anytime! Nikki

5 / 5 Share

Oct. 13, 2023

Just started using this app, and I had a question, support responded very quickly and answered all my questions.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Glad we could respond quickly and resolve all your issues! Please reach out anytime :) Nikki

5 / 5 Share

Oct. 13, 2023

Customer service is hands down the best. Always very polite and answer all of your questions and concerns. I have reached out several times for some issues and they have always went above and beyond to make sure everything was running smoothly for us.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! So glad you have had a great support experience! It's always nice to hear such positive comments about our team :) Please reach out anytime! Nikki

5 / 5 Share

Oct. 13, 2023

I installed the app and it was daunting at first! I got in touch with them through their live chat and they helped me until i was up and running, thank you!!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear we got you up and running :) The app is full of amazing features, please don't hesitate to reach out if you are unsure! Nikki

5 / 5 Share

Oct. 12, 2023

Mark was very helpful and explained things very clearly and also provided screenshots.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review! Glad we could provide great support and explain the process thoroughly. Please reach out anytime! Nikki

5 / 5 Share

Oct. 12, 2023

Von is so helpful and solved my concerns instantly

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Von will be thrilled with your comments :) Glad we could help resolve your issues quickly and efficiently. Nikki

5 / 5 Share

Oct. 12, 2023

Awesome support and immediate problem solved. Really well done. The colleague was a great help to me.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear you received such great support! Please reach out anytime! Nikki

5 / 5 Share

Oct. 11, 2023

Shopify Marketplace is a great app. Simple to use interface. And if you have any issues understanding something, the live support is right there to walk you through it. (Mark was great help!) What more could you ask for.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Mark will be thrilled with your comments! The support team is available 24/7 and can walk you through any of your queries :). Please reach out anytime! Nikki

5 / 5 Share

Oct. 11, 2023

The app works great! Adrian offered great help in the setup process.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! So pleased Adrian was able to assist you with the set up process! Please reach out anytime! Nikki

5 / 5 Share

Oct. 10, 2023

I was having countless sleepless nights trying to figure out how to configure my listings/mapping etc and Ronel came through, he was very thorough, and he connected everything he could for me and for that I am grateful.

Using app

7 days

Total reviews

19

Average rating

3.7

Developer Reply

Thanks for your review! Great to hear your experience was a positive one! Our support team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

Oct. 10, 2023

The support team has been amazing getting a large amount of my listings posted successfully! The app is also great to use. I recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I have been using this application for a short time, but from what I see it is very efficient, high-level technical support, they will help you with everything and patiently serve customers, all technical assistance. Best regards and thank you again

Store

M&B

Using app

25 days

Total reviews

5

Average rating

5.0