Shopify Marketplace Connect

I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings. Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings. I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge. I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience. Update: 2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!

Fantastic!

Had some rookie issues coming out of the gate but with supports help they got me on track and back in business. Thank you for the incredible support.

Great support from their live chat and email support. They helped me to fix the issues very quick.

Thank you for your excellent customer service!!!!

Helped me with integrated all my products into eBay. It worked out perfectly and they assisted me with lots of patience and guided me all the way until i completed my needs.

thank you JOY V! great quick helpful support!

Joy is amazing !

easy to work with. Saved me a lot of work

wonderful customer service Joy has been a great assist and very helpful , took all the time in the world to explain to me everything i needed

By far the best app for eBay and Amazon integration. Really easy to create and edit listings in bulk and support replies almost instantly.

You know it's funny we get asked to submit these positive reviews to represent the entire company when in reality we deal with individuals. For me, this individual was Jeff Avila who was an amazing help despite not being able to solve all the problems I had BEAUSE THEY WERE OUTSIDE OF HIS CONTROL AND INSTEAD WERE PART OF ANOTHER COMPANY. I emphasize this because it's easy to place blame on the first person we come across, when more often the situation is much more complicated. My problems didn't get fixed, but I do feel much better and much more confident that I'm heading down the correct path with an unrelated platform to get my issues addressed and that's all thanks to Jeff, and the team. Thank you, Jeff!

I have some problem with the app but Joy V help me every step of the way! Wonderful customer service.

Quick response and fix.

Ask for Carlo he is the best support for this app

A great app, it helps us run our shop smoothly throughout multiple shopping platforms. Customer service was also quick to respond and fast to get to the bottom of our issue.

Great app and fast, reliable service

super Kundenservice