All reviews

Rating Breakdown

  • 5
    62% (1,182 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (254 ratings)

Reviews with Text

  • 89% (1,400)
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5 / 5 Share

Sept. 21, 2023

I'm really happy with the entire support team. They are always very helpful and fast! Thanks for helping us spread our movement to save all street cats and dogs via Amazon!

Store

STRAYZ

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

I am quite inept when it comes to anything with a computer. I needed to verify that my Shopify store and Amazon store were in sync. I usually LOATHE live chats...but on this particular occasion,. Jason D was a pleasant surprise. He was polite, direct and efficient and I had my answer in 10 min. It probably would have been closer to 3 minutes if I were as efficient on getting him the answers he needed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

the support expirence is amazing they will walk you threw everything you need to know highly sugest getting this app!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Mark was brilliant today, we could not link my Etsy product inventory with Shopify and he was super quick and confident in fixing this for us!

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

The representative named Rain was very helpful and professional. I am very happy with the service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Merci beaucoup a Noel pour son aide précieuse et le temps passer pour m'aider a configurer et connecter mon application, au top !

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

All good

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I have made 2 sales on it in just a few days. Definitely works! Thank you!

Using app

11 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Mariz in your Customer support Chat is AMAZING, best Customer Service I've had in a long time. Walked this grandma through step by step the process, was patient and kind, and above and beyond CS available in any market today. She should be commended for her superior service to exceed a customer expectation in today's world. Thank you Mariz !

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Lou J was amazing! Top tier service! Excellent in every way!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Great service, works good. Good customer service

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Excellent app and great customer service

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Fantastic app with an impeccable user experience! The support team is top-notch, always responsive, and extremely helpful. Highly recommend to anyone seeking both functionality and stellar customer service.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

This will soon be my go-to place for my store, and eBay listings. Fantastic support too!

Using app

2 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 14, 2023

Great app for connections with marketplaces. Outstanding customer service!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

We're very happy with the Shopify Marketplace Connect app! It's so convenient to link our inventory to other marketplaces. And while there's a learning curve, this is due to the other marketplaces having so many customizable fields. I especially love that we can quite easily add a price premium on other marketplaces (to cover their transaction fees). And the customer support for this app is excellent! They helped me solve the initial "pain points" - now I feel like a pro with this app! Thank you!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Great support from the help desk. Joy V was awesome

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

great customer service

Using app

About 2 hours

Total reviews

4

Average rating

5.0