All reviews

Rating Breakdown

  • 5
    62% (1,183 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (254 ratings)

Reviews with Text

  • 89% (1,401)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

great customer service

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

App werkt goed en de support afdeling antwoord erg snel.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Full support, above & beyond. Thank you to all shopify customer service , specilly Jae & Lovely C. In general Shopify is the best.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Super valuable app and great support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Glad that Shopify finally has an all-in-one platform manager that syncs perfectly with Shopify. Inventory management, adjustments, and things like product attribute/category updates is much easier like this than using multiple apps from the same company (looking at you CedCommerce).

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 8, 2023

Jason D did an excellent job helping me fix our sync issue with Walmart orders. I have been using this app for many years and I am completely satisfied with service.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Mark was very informative and helpful. He provided excellent service and hope to get him again when I need help.

Store

See Joy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

The app is a bit hard to navigate at once, but luckily the support team is extremely helpful and reacts quite fast. I've been in touch with Jason D, who solved my problems very professionally.

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 7, 2023

Stellar. Seamless synching and efficient, quick customer service. As a former Condisto customer, I cannot say enough about the upgrades and ease to use the app. Thank you Shopify Marketplace. Well done.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I had some trouble at first but Mark helped me sort it all out.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 6, 2023

We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I am pretty crap at technology! I couldnt work out how to sync with ebay. so i clicked on chat and within seconds the people gained acces to my store worked through everything with me for around 1 hour (past 5pm) to help me sync with ebay. The result was amazing. the ebay template through them is very professional the way it presents and a lot cheaper than most of the other apps! very very happy with the service, they were so patient with my dinosaur crappy tech skills!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

the best support from Joy B , i really appreciated and the app is User friendly , simple thanks

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Russ assisted me and there were an absolute star. They went above and beyond to correct the mistakes I was making and helped me understand the process a lot better. 10/10 will recommend

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Ich bin so dankbar, dass ich nun all meine Produkte auch auf Ebay listen kann. Ich muss mich gerade noch etwas in die App und die Funktionen einarbeiten, aber freue mich sehr über das Feature. Ich habe gerade Hilfe bei den Versandkosten benötigt und hatte super fix Support über den Livechat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your review! Our support team is available 24/7, please reach out anytime. Nikki

5 / 5 Share

Aug. 31, 2023

As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime! Nikki

5 / 5 Share

Aug. 31, 2023

It saves a ton of time, and their customer service staff is incredibly helpful and encouraging. :)

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Saving time is huge when you are selling! We are so glad our support team were able to help. Please reach out anytime! Nikki