All reviews

Rating Breakdown

  • 5
    63% (1,217 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    3% (49 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2023

Mark was very informative and helpful. He provided excellent service and hope to get him again when I need help.

Store

See Joy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

The app is a bit hard to navigate at once, but luckily the support team is extremely helpful and reacts quite fast. I've been in touch with Jason D, who solved my problems very professionally.

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 7, 2023

Stellar. Seamless synching and efficient, quick customer service. As a former Condisto customer, I cannot say enough about the upgrades and ease to use the app. Thank you Shopify Marketplace. Well done.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I had some trouble at first but Mark helped me sort it all out.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 6, 2023

We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I am pretty crap at technology! I couldnt work out how to sync with ebay. so i clicked on chat and within seconds the people gained acces to my store worked through everything with me for around 1 hour (past 5pm) to help me sync with ebay. The result was amazing. the ebay template through them is very professional the way it presents and a lot cheaper than most of the other apps! very very happy with the service, they were so patient with my dinosaur crappy tech skills!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

the best support from Joy B , i really appreciated and the app is User friendly , simple thanks

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Russ assisted me and there were an absolute star. They went above and beyond to correct the mistakes I was making and helped me understand the process a lot better. 10/10 will recommend

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Ich bin so dankbar, dass ich nun all meine Produkte auch auf Ebay listen kann. Ich muss mich gerade noch etwas in die App und die Funktionen einarbeiten, aber freue mich sehr über das Feature. Ich habe gerade Hilfe bei den Versandkosten benötigt und hatte super fix Support über den Livechat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your review! Our support team is available 24/7, please reach out anytime. Nikki

5 / 5 Share

Aug. 31, 2023

As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime! Nikki

5 / 5 Share

Aug. 31, 2023

It saves a ton of time, and their customer service staff is incredibly helpful and encouraging. :)

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Saving time is huge when you are selling! We are so glad our support team were able to help. Please reach out anytime! Nikki

5 / 5 Share

Aug. 31, 2023

Thank you helpdesk support. They are quick on response and very helpful. They resolved my mapping issues I had with the ASIN and UPC. Thank you, Central Pet Smart

Store

My Store

Using app

6 days

Developer Reply

Thanks for your review! Great to hear we could help with your mapping issues, Amazon can be a little challenging but our team are here to help you overcome the challenges! Please reach out anytime! Nikki

5 / 5 Share

Aug. 30, 2023

The transition from Amazon By Codisto was seamless. The integration with eBay and Etsy is excellent, although it can be quite complex. The eBay template is functional, but the workflow can be somewhat confusing. I received timely customer support from Noel, which was appreciated. I am currently in the process of testing all the features, but so far, order and listing matching are functioning well. There is a slight delay in order synchronization from eBay, but overall, this is the only all-in-one app I could find that offers so many features.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

The app is very intuitive and easy to set up. Moreover, the support team responds quickly to all my issues and questions. It is an easy way to start selling on other platforms.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I had a few issues with my listings but the support team here was exceptional and helped me resolve it after talking and working for like a week straight. The app is pretty easy to use and user-friendly, there are just nuances on all the marketplaces themselves that may cause an issue or two - but rest assured the support team here will help resolve it!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! It's certainly a complex world when dealing with multiple marketplaces, but our support team have great expertise when it comes to this... please reach out anytime! Nikki

5 / 5 Share

Aug. 29, 2023

Kind of a pain to hook up with some errors, but luckily customer service is excellent, kudos to Arlie who knows their stuff!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Arlie will be thrilled with your comments :) it can be challenging at times, but the support team are on hand 24/7 to assist and you are not kept waiting ! Nikki

5 / 5 Share

Aug. 26, 2023

Cloe was very helpful in walking me through the marketplace. She remembered the problems I was having and helped in getting my products listed.

Store

My Store

Using app

19 days

Developer Reply

Thanks for your review! Chloe will be thrilled! Glad you were able to list your products! Happy selling... Please reach out anytime! Nikki