Shopify Marketplace Connect
All reviews
Carlo was super helpful and professional. Highly rated support service. His assistance was outstanding.
rain was quick with great advice!
Aldrian - Was very helpful. When i was talking to him, it didnt feel like he was juggling 10 different chats at once, he was on point and quick in his reply. Personally, I like the 1:1 on the chat, and had the chat delays waiting for a responce. His replys were quick and insightful. Next time I have to chat, I hope I get him again. AND... he fixed the issue.
Lyn was on point, issue resolved in a speedy manor.
I was assisted by an assistant named Mark who promptly resolved my issue. 10/10!
We used it to connect it to Amazon. It took a bit work to connect, but the customer support has made the difference. The representative (Joy V) was very responsive and helpful. She provided quick and detailed answers to the questions we had. In terms of things to improve, I think development team can work on the error messaging a bit more. The error codes regarding required fields are somewhat descriptive, but sometimes maps to multiple fields and can be cryptic to resolve.. again, customer service shined here to help.
I want to thank the representative who assisted me today. He was extremely helpful, patient, and knowledgeable. He understood my issue right away and guided me through every step clearly and professionally. I truly appreciate the level of service and the positive experience he provided. Thank you for the great support!
Lou is very responsive and provides clear instructions.
Very helpful and supportive in clearing all the queries.
Great Customer Service, Walked me through the process
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.