All reviews

Rating Breakdown

  • 5
    62% (1,179 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2025

Perfect. Understood the issue and fixed it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Excelente atendimento.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

A wonderful tool for anyone selling in multiple marketplaces, and an incredible time-saver. Great customer service, too – helped me troubleshoot a number of things with ease!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

26 days

Total reviews

11

Average rating

4.2

5 / 5 Share

Sept. 22, 2025

So far works well. Support has been perfect too. Russ solved my problem fast.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Ottima app e ottimo servizio clienti.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Fantastic experience with the helpful staff at Shopify Connect

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Store

SHVITZ

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Joy was fantastic! So thorough and walked me through each error in detail. Very happy with the customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Didn't work for me, I was given a bad steer on the app functionality, so I initially have a poor review. However the development team reached out to me afterwards and professionally explained what the app can and cannot do. The fact that they took the time to do this means they care about their product. That means a great deal. Good luck to the team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

è stato tutto perfetto.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Joy B was great, very helpful and super speedy responses.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Amazing customer service.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 15, 2025

The app is great and works really well. Customer service is easy to contact, and we set up a call quickly. Joy Velasco was kind and easy to talk to. She walked us through the listing process step by step, giving clear and detailed explanations. She was very patient and made everything easy to understand. Highly recommended!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 15, 2025

I had an excellent experience with Shopify Marketplace Connect Customer Support while setting up my eBay store. Michael was incredibly responsive, knowledgeable, and patient, guiding me through every step of the process. He quickly addressed my questions, provided clear instructions, and made what could have been a complicated setup feel seamless. His professionalism and dedication gave me confidence that my store was being set up correctly. I truly appreciate the outstanding support and highly recommend Shopify Marketplace Connect to anyone looking to expand their business across marketplaces.

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 14, 2025

Great and professional support — thank you! Fantastic support, really appreciate it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Great support. Answered questions and resolved issues quickly. This agent is the GOAT!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Just had help from Mariz who was very helpful, knowledgeable and patient. Now I have the needed information to move ahead with exporting my product to Ebay.

Using app

5 months

Total reviews

12

Average rating

4.4