All reviews

Rating Breakdown

  • 5
    62% (1,179 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

I tried this four other time. Finally got someone who can help! Great job.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

support is easy and helpful

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I had a truly great experience with Customer Service – Mariel R. She helped me a lot, explaining everything step by step, very clearly. She showed me exactly what to do and was extremely patient, even though I am not very familiar with the system and had many questions. Mariel R answered all of my questions with care and professionalism. Excellent service — thank you so much!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you for a fast response and for fixing my issue

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Josh provided outstanding support. He quickly identified the solution to my problem and gave me clear, step-by-step instructions that worked perfectly. The issue was resolved in minutes. Excellent service!

Store

My Store

Using app

3 months

5 / 5 Share

Sept. 10, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

good and fast service

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 5, 2025

very respectful and helpful thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Resolved all my issues! Thank you Joshua!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Works amazing! Can def. recommend the great service. John was very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Joshua was super helpful; this app makes it easy to connect more marketplaces. Great App! We have had it for a while.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 3, 2025

Cindy sat with me on chat for an hour and made sure ALL of my questions were answered. She didn't just send me links to knowledge base articles like most support people do. Customer service like this is RARE and I'm so glad I can rely on this support when I need it. Highly recommended!

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 1, 2025

We've had a good experience with Marketplace Connect overall. When linking to eBay from Shopify, we had some issues with images not transferring correctly. Their customer support was easy to contact and quick to correct the issue. It works and saves us tons of time!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 1, 2025

The app works excellently. Listing items created in Shopify is done on eBay without any major delays. Thanks to the very quick support from the support team, I learned a lot about the Marketplace Connect app that I would never have known just by reading the description. Please note an important point that I discovered due to a change in the inventory of an archived item. By changing the inventory of an archived item, the item activated in Marketplace Connect was automatically transferred to eBay. The support team's analysis quickly identified the reason for the item being transferred to eBay, and I received important information about using Marketplace Connect. --> As soon as the inventory is changed, the item is automatically uploaded to eBay if the item is active in the Marketplace Connect item list. --> When the inventory is changed, the item's status is not checked. This means that even if the item is archived and hidden in the online shop, the item is uploaded to eBay. --> Here is an excerpt from the email support team: Marketplace Connect app uses Shopify as the source of truth for your products. The list of products that you see on Marketplace Connect > Listings page are all your products in Shopify regardless of their status (active, draft & archived). There is no way to delete a product within Marketplace Connect. To delete them, you have to delete directly in Shopify. A product that was previously enabled in Marketplace Connect that became out of stock will become active again in eBay when stock get replenished in Shopify. The way to end the eBay listing is to disable it in Marketplace Connect.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great app to sell on ebay, great support, thanks Mark L

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

THANK GOD FOR RAIN AND HIS HELP

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

So far so good! Everything works as advertised. Whenever I've encountered problems or wasn't sure what to do, the support team has always been quick to respond and was helpful.

Using app

About 2 months

Total reviews

4

Average rating

5.0