Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
4.1
feedback
320
chart
#1,846
All reviews
Aug. 5, 2022
A really terrible experience. Already having a Microsoft Ads account, I tied signing in. You can not. You have to make a new account, so I did with my existing account. I gained access but Microsoft converted my account to the wrong type of account. Apparently, there are three different kinds of Ads accounts. After several hours with support, my issue was unresolved. A great example of why nobody uses Microsoft products.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
July 29, 2022
I Love this app, i have been using this app for last few years and I do recommend everyone to start or try this app
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
July 25, 2022
I am not really tech savvy, so if I can do it anyone can. I am able to reach a lot of potential customers.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
July 24, 2022
I use this app to expand my customer base and grow sales. Microsoft is a premier platform to accomplish this task.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
July 17, 2022
Just installed and went thru the initial process, and it was flawless. Literally took minutes. So far, so good! Great job with the app.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
July 17, 2022
This is my first time using this channel with my business so I'll have more to say once I've had the oppurtunity to use it & evaluate it properly..
Thank you for your review. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Aug. 15, 2022
Update: I have contacted their support team through email as suggested below. The answer remains the same - I do not have the right to know the reason. They block your account without any reason. Unfortunately, there is no transparency here. They will tell you that you don't have the right to know the reason.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
July 4, 2022
I like this app and it helps me to get more traffic to my shopify shop. As I am new to it I might edit the review
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
June 30, 2022
Without any reason they suspend my account and block my email. A legitime store with all the permit from the government. Talk with customer services and they can give me a answer.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
June 29, 2022
Block account without reason (they say we cant say reason because no reason) before setup, very bad service, i don't recommend Reply to Misrosoft: I contacted your "support" they told me the same that my account is blocked for security (and cant say the reasons because no reason), if you dont accept trusted and real stores, so what is the meaning of this app? and thank you for wasting my time
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
June 6, 2022
This was easy to use, just make sure you have patience as it takes a few days for Microsoft to review your site before you can begin the product uploads. Can't wait to see the results to our website and begin selling more from there. Thanks!
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
June 4, 2022
Sonarta.com I am using this app. Their support team is AMAZING. I got locked out of my account and they spent hours on the phone to help me get back into the account and things working again. Thank you to all of them. FANTASTIC PEOPLE Shahla
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
May 5, 2022
I just installed the app and have been loving the experience so far. I will submit another review once I get more exposed to it.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
April 27, 2022
This app allowed easy setup for my Shopify store for advertising. I have yet to see what it does for my sales growth. Hip Hop Nationalism is my store come by I hope you enjoy your visit. Feel free to let me know if you don't. I'd like to do, something you like too. But you gotta show me the HIP HOP
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
April 5, 2022
I have just downloaded the app and am waiting for my products to sync and then will see how effectve this platfrm is.
Thank you for your review. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
April 2, 2022
Great app to help with sales. I highly recommend this if you want to grow your business over several sales channels.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected]
March 31, 2022
This is a haphazard app. It would not import our products into MS Ads, but it sure messed around with our conversion goals. Definitely NOT plug & play. MS pointed fingers at Shopify, when it's MS who coded this app. MS were trying to give us the run-around. We would have none of it and stopped BING advertising instead. Not worth the hassle.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
March 30, 2022
There are still 50 listings not yet added by Microsoft. I was expecting all 305 listings to be advertised on the free app
Thank you for your review. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
March 28, 2022
The process for signing up for Microsoft ads was quick and efficient! Looking forward to start using their smart shopping ads to compliment the Google shopping ads we are using.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
March 23, 2022
The app does not automatically pull in the Brand or GTIN for each product from the information contained in Shopify. Microsoft Merchant Center then rejects the feed as the products do not contain Brand or GTIN. This essentially makes the app worthless as I have over 1000+ products and cannot manually add a brand and GTIN to each product one at a time.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.