MIDA: Heatmap, Replay Checkout
MIDA Sessions Recording & Heatmaps - Shopify App Store
Rating
4.9
feedback
328
chart
#160
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
11%
-
Less than a month
45%
-
Less than a year
35%
-
More than a year
2%
Reviews Summary
The MIDA app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of navigation, the valuable insights into customer behavior, and the effectiveness of features like session replays and heatmaps. The app is praised for its user-friendliness, quick response times from support, and the ability to help users identify areas for improvement on their websites. Some users also mention the generosity of the free plan and the continuous addition of new features.
Highlights
All reviews
Jan. 1, 2026
Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Dec. 27, 2025
Hi there, You just made our day — thank you so much for the review! 🎉 It’s great to know MIDA is working well for your store. Cheers, MIDA team
Dec. 26, 2025
I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Dec. 25, 2025
Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 23, 2025
I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more