MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, checkout analytics for conversion
Rating
4.9
feedback
365
chart
#165
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
43%
-
Less than a year
33%
-
More than a year
2%
Reviews Summary
The reviews for the MIDA app are overwhelmingly positive, with users praising its session recordings, heatmaps, and customer support. Many users find the insights provided by the app to be clear and helpful in understanding customer behavior on their online stores. The setup process is seamless, and the support team, particularly individuals like Lucy, Chloe, and Erik, is highly responsive, knowledgeable, and patient. Users appreciate features like session replays, visitor tracking, A/B testing, and on-page optimization, which help them improve their conversion rates without rebuilding their stores. Overall, the app is described as a game-changer, easy to navigate, and essential for understanding real customer behavior.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.
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