MIDA: Heatmap, Replay & Record
MIDA Sessions Recording - Shopify App Store
Rating
4.9
feedback
191
chart
#211
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
40%
-
Less than a year
52%
-
More than a year
2%
Reviews Summary
The reviews for the MIDA: Heatmap, Record & Replay Shopify App are overwhelmingly positive, with users praising the app for its ease of use, valuable insights into customer behavior, and excellent customer support. Many users highlight the effectiveness of the heatmaps and session replay functionality in understanding user interactions and optimizing website performance. The support team, particularly individuals like Jennie and Chloe, receives high praise for being responsive, helpful, and going above and beyond to assist users. Users also appreciate the app's user-friendly interface, clear insights provided, and the ability to track customer journeys effectively.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 29, 2025
Excellent app for learning customer behavior! It's extremely easy to use - I absolutely love it. And BEST customer support!!
Jan. 24, 2025
Had an issue regarding some inconsistencies with the heatmaps and replays. The team fixed it swiftly and even extended my subscription as an apology. Love the attitude and detailed responses I get! Would 100% recommend.
Jan. 23, 2025
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