MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
386
chart
#150
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
42%
-
Less than a year
34%
-
More than a year
2%
Reviews Summary
The reviews for the MIDA app are overwhelmingly positive, with users praising the ease of navigation, helpful support team, and valuable insights provided by features like session replays and heatmaps. Many users appreciate the real-time tracking capabilities and the ability to understand customer behavior to improve their online stores. The support team, especially individuals like Chloe, Lucy, and Erik, received high praise for their responsiveness and assistance in setting up and using the app. However, there was one negative review highlighting issues with bot traffic not being filtered effectively, leading to inaccurate data and affecting store statistics.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
We've found the heatmaps and session replays easy to use and very helpful. Support has always been very responsive.
Feb. 10, 2026
Grandiose App - vor allem der Kundenservice ist schnell und kompetent - Chloe war sehr hilfreich und hat mir bei der Einrichtung geholfen. Volle Empfehlung...
Feb. 6, 2026
Probably one of the best apps to research your customers behavior, highly recommend this app with exceptional support <3
Feb. 5, 2026
Wow, this app is so awesome! I can't believe how detailed the information is on every visitor replay. It helps me so much to understand my customer's behavior and upgrade my website for an even better user experience. The app is easy to set up and the customer support (I had contact with Chloe) is just amazing! I highly recommend this app!
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
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