Rating

4.9

feedback

328

Reviews

chart

#160

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    11%
  • Less than a month
    45%
  • Less than a year
    35%
  • More than a year
    2%

Reviews Summary

The MIDA app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of navigation, the valuable insights into customer behavior, and the effectiveness of features like session replays and heatmaps. The app is praised for its user-friendliness, quick response times from support, and the ability to help users identify areas for improvement on their websites. Some users also mention the generosity of the free plan and the continuous addition of new features.

Highlights

Exceptional customer support and quick response times
Valuable insights into customer behavior and website optimization
User-friendly interface and ease of navigation
Generosity of the free plan and continuous addition of new features
Effective features like session replays and heatmaps

Rating Breakdown

  • 5
    95% (310 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 86% (280)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 1, 2026

Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 27, 2025

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, You just made our day — thank you so much for the review! 🎉 It’s great to know MIDA is working well for your store. Cheers, MIDA team

5 / 5 Share

Dec. 26, 2025

I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 25, 2025

Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.

Store

NIVVA

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 23, 2025

I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

All reviews

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