MIDA: Heatmap, Record & Replay
MIDA Sessions Recording - Shopify App Store
Rating
4.9
feedback
167
chart
#232
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
42%
-
Less than a year
47%
-
More than a year
2%
Reviews Summary
The reviews for the MIDA app are overwhelmingly positive, with users praising its ease of use, helpful customer support, and valuable insights into customer behavior on their online stores. Many users appreciate the session recordings and heatmaps that allow them to track customer interactions and make data-driven decisions to optimize their websites. The app's user-friendly interface, responsive customer service, and free plan availability are highlighted as key strengths. However, some users mention limitations in the number of sessions in the paid plans as an area for improvement. Overall, the app is highly recommended for ecommerce merchants looking to enhance their customer experience and boost conversions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Chloe a été remarquable pour m'aider à tirer profit des fonctionnalités de Mida. Equipe au top et accompagnement superbe.
Dec. 19, 2024
The software is very easy to use and does a great job at capturing website visitors movements. The support team are also 10 out of 10 always replying rapidly to my enquiries. Definately worth at the very least giving the app a go.
Dec. 19, 2024
I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.
Dec. 18, 2024
The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.
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