MIDA: Heatmap, Replay Checkout
MIDA Sessions Recording & Heatmaps - Shopify App Store
Rating
4.9
feedback
314
chart
#198
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
11%
-
Less than a month
46%
-
Less than a year
35%
-
More than a year
3%
Reviews Summary
The MIDA app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, valuable insights into customer behavior, and excellent customer support. Users appreciate the app's functionality in providing heatmaps, session replays, and data on customer interactions. The support team is praised for being responsive, helpful, and quick to resolve any issues. Additionally, users mention that the app has helped them make data-driven decisions to improve their online stores and increase sales. Some users also commend the app for its free plan, generous session limits, and intuitive interface. However, a few users mentioned minor issues such as IP address exclusions being cumbersome.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
i has been using this app to check my customers journey around my website and to recognise any issues or lack of information. this is the best app i ever installed into my store..it has more worthy information aboout how our customer react on our store..i have been searching this kind of app for long time and got it ..! lucy from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. i really love their app and support
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 1, 2025
Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 30, 2025
Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 27, 2025
This app is extremely helpful in helping me see some of the blind spots I've missed on my website, as well as spotting spelling errors or link destinations. I've tried a few replay apps, and this one gives you the best bang for your buck. There are quite a few features I've yet to explore because it's full of so many options.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
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