Rating

4.9

feedback

425

Reviews

chart

#174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    13%
  • Less than a month
    42%
  • Less than a year
    33%
  • More than a year
    2%

Reviews Summary

The reviews for the MIDA Shopify App are overwhelmingly positive, with users praising its ability to provide real-time insights into visitor behavior on their websites. Many users found the heatmaps and session replays to be extremely helpful in identifying areas for improvement and optimizing conversions. The customer support team was also highlighted for being responsive, knowledgeable, and helpful in assisting users with setup and any inquiries. Users appreciated the ease of use, smooth performance, and the clear actionable data provided by the app. However, there was one negative review mentioning issues with bot traffic not being filtered, leading to inaccurate data and affecting store statistics.

Highlights

Real-time insights into visitor behavior
Helpful heatmaps and session replays
Responsive and knowledgeable customer support
Ease of use and smooth performance
Issue with bot traffic not being filtered

Rating Breakdown

  • 5
    94% (399 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 87% (361)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team

5 / 5 Share

March 24, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team

5 / 5 Share

March 24, 2026

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team

5 / 5 Share

March 22, 2026

good service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team

5 / 5 Share

March 19, 2026

Perfect Service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team

All reviews

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