MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
401
chart
#159
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
42%
-
Less than a year
33%
-
More than a year
2%
Reviews Summary
The reviews for the MIDA app are overwhelmingly positive, with users praising the ease of navigation, helpful support team, and valuable insights provided by features like session replays and heatmaps. Many users appreciate the real-time tracking capabilities and the ability to understand customer behavior to improve their online stores. The support team, especially individuals like Chloe, Lucy, and Erik, received high praise for their responsiveness and assistance in setting up and using the app. However, there was one negative review highlighting issues with bot traffic not being filtered effectively, leading to inaccurate data and affecting store statistics.
Highlights
Review RSS Feed
All reviews
March 3, 2026
Very good concept we can see what our visitors did in real time and it helps a lot to find where the visitors leave the website. The support is very kind and reactive !
Feb. 27, 2026
(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes
Feb. 26, 2026
Definitely one of the coolest and most helpful Shopify apps you will find to help you improve conversions on your website.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 26, 2026
I’m naturally very wary of apps, especially in ecommerce. So many promise the world and underdeliver. MIDA is the real deal. The onboarding was smooth, the data was clear and actionable, and the customer service has been outstanding. Within 24 hours we had enough meaningful insight to confidently make a change to our site, and that change turned into an order just a few hours later. That kind of speed and clarity is rare. Highly recommend.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 25, 2026
MIDA is a great app. We have been able to use it to see where are customers are looking on our website and see what is working and what is not working. Helping us understand our customers behaviors have given us the chance to make changes to improve our customers experience.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
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