MIDA: Heatmap, Record & Replay
MIDA Sessions Recording - Shopify App Store
Rating
4.9
feedback
140
chart
#228
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
42%
-
Less than a year
49%
-
More than a year
1%
Reviews Summary
The reviews for the MIDA Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and valuable features like session recordings and heatmaps. Many users appreciate the free plan option and find the app to be a game-changer in understanding customer behavior on their websites. The customer service team is highlighted for being responsive and knowledgeable, contributing to a smooth user experience. However, some users mention limitations such as the lack of a live view feature and pricing concerns for paid plans.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 16, 2024
Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!
Nov. 15, 2024
Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support.. Looking forward to using this app long term
Nov. 14, 2024
Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys
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