All reviews

Rating Breakdown

  • 5
    94% (297 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (273)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2025

Great service, the app works really well highly recommended and the support is very helpful too. I think this app is a MUST have for you if you need to improve your conversions.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

This is amazing and gives you detailed view on the user action, Its the only thing you need!

Using app

About 18 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 13, 2025

Super application ! L'un des gros points forts et qu'on peut voir directement les sessions qui ont généré un panier ou une achat et voir quels ont été les produits mis au panier/achetés.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

Eric provided great support and answered all my questions diligently. Would recommend this app

Using app

12 days

Total reviews

22

Average rating

4.9

5 / 5 Share

March 11, 2025

This is a very amazing app with a super support!

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 9, 2025

Thank you for the amazing Support Chloe, You're a star !

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

March 9, 2025

Makes it really easy to track customer movement during their visit. Helps us find a lot of misplaced stuff and fix problems as we see it thru their eyes. Recommended.

Store

Alveya

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

I have been using the Mida app for over a month and am really pleased with it. It enables us to analyse user sessions on our website, providing valuable insights into which pages our visitors engage with and the specific areas they focus on. The customer support is exceptional—I've enjoyed interacting with Chloe and Quinn, who are always incredibly helpful and attentive to any questions or concerns.

Store

Oniboo

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Super useful to find out how to improve your website and user experience, especially the Replay and Record functionality.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Even with the free version, Mida has been a fantastic tool! It’s helped me understand customer behavior, allowing me to adapt and improve. Super easy to use and highly insightful.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

We have tried multiple Replay apps and so far MIDA fits us the best. The recording is very useful and it's nice they have free plan to try it out. The customer service is very prompt whenever we have any questions! Will try their other apps too.

Using app

23 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

App was easy to set up and has given me some invaluable insights into how customers are navigating my website and the issues they are facing that I need to fix.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Just started using the app and it is simple and straightforward. Works directly out of the box. Also excellent customer support from Chloe with personal approach and quick respons. You are amazing Chloe, highly recommended person. Very nice addition would be an AI driven CRO specialist as feature, which gives advices based on the collected user behavior. So something to think about it would really help.

Using app

14 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

I LOVE THIS APP!!! I was using another replay app and was not to happy with the changes they made. So i tried MIDA just to see if fits my needs a little better, and it did!!!. I haven't had any issues and the 1 time i used the chat feature i got a response immediately. Highly recommend

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Great App, very helpful team members. I would recommend to everyone. 5/5 star service

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 18, 2025

great functionality and service

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Nice app! Good to use and problem solved quickly!Will keep using it and really recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Very solid platform. Helps with seeing activity on site, so you can improve.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great product and great support! Thank you.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme. I like the ability to see heatmaps and user replays. I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.

Using app

18 days

Total reviews

5

Average rating

4.8