MIDA Replay, Heatmap & Insight
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Months working with MIDA. We are having an issue, but they assisted me with the concern. Good support and friendly! We are still exploring how to work with the app.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Thank you Chloe, really great support!!!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Incredible app, support is perfect and the service too I reccommend
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Lucy from MIDA was really helpful. She quickly responded and able to help me with my issue
Very helpful support team! Amazing app.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Started using the App few days ago but it has provided a lot of insights on how browsers navigate our website. We're looking forward to using these insights to improve sales conversions. The free version also provides quite a decent amount of recordings. Edit: I had to come back to rate this App and the team a 5 Stars because they are absolutely incredible! The insights provided from the recordings helped us redesign our website according to customer behavior and the results are incredible. Thank you MIDA!
Hi there, Thank you so much for your review and for rating MIDA ⭐⭐⭐⭐ We’re really glad to hear that MIDA is bringing value and supporting your store’s growth. We truly appreciate your feedback — it helps us keep improving the product every day. If there’s anything we can do to make your experience even better, feel free to reach out anytime. Best regards, MIDA team
overall I like it. it lives up to the expectations. Still testing it but so far everything works fine now.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
great team. perfect service
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Very useful app for a starter business like us. Hailey from the app was very responsive with customer service, resolved my query quickly and also generously gave me additional quota of sessions.
Lucy from the team was great and very helpful. Thanks
I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
This app is amazing. It helps you review your sessions and see where customers are most likely to scroll and click, so you can adjust your store accordingly. Highly recommended. Thank you to Chloe and Lucy for the great support and help as well!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Great app. Good customer service
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