All reviews

Rating Breakdown

  • 5
    96% (426 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 88% (392)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2025

Love how easy it was to set up and start seeing exactly how visitors move through my store. The heatmaps and session replays helped me spot where shoppers were getting stuck and make quick improvements. Great support and super helpful insights, highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

This has been super useful for seeing my customers' journeys. They were also very helpful when I contacted customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 2, 2025

Well, as a long time developer myself, this app feels like magic, and makes me wonder how they do it. The replays works wonderfully the tagging by relevance is very well executed. The pricing and features feels a bit game-y tough, I would simplify it.

Store

Balu

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Balu family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 1, 2025

Great support that take your feedback and direct it to their team. Made a few changes thanks to MIDA via the screen recordings, I can see what painpoints or difficulty that users take without my pre-known knowledge. The heatmaps are effective and work great on your most popular pages for improvement.

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Zenescope Entertainment Inc family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 30, 2025

Just started using the app a few days ago. Gave me already a lot of information. Easy to set up and a good interface. The Mida team really does a good job.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi A Pretty Print family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 30, 2025

Better value for money than other apps and intuitive and easy to use.

Using app

20 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Bungalow Signs family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 27, 2025

I really like it. I'm new but so far so good.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great app, at least for beginners, as they offer many free sessions. thanks!

Using app

8 minutes

Total reviews

13

Average rating

5.0

Developer Reply

Hi Potscape family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 22, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Such a friendly support team and the free plan is generous enough to test things out. Would highly recommend.

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Gymfluential, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 17, 2025

I am thoroughly satisfied with the MIDA Heatmap. As a retailer new to having my own site and trying to do my own marketing and promotional work, it's VERY effective at helping correlate the effectiveness of ads and social media posts with whether visitors are engaging with products on the site or if they're leaving right away. The controls are easy to use, and it doesn't slow down the loading speed of my page. Definitely recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi 90Threads family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 14, 2025

I’m obsessed with this app — it’s a no-brainer. Super user-friendly, streamlined, and simple to navigate. The insights are clear and make it easy to get real value without overthinking. Not to mention the customer service team is exceptional. Highly recommend!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi CLUB NEO family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 14, 2025

Great app and great support! I use MIDA: Heatmap, Replay & Record, and it has helped me understand my visitors' behavior. I've used other apps before, but MIDA is better. Their support service is also kind and helpful. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This is a fantastic app that does exactly what I need. What's even more impressive is their customer support team. They are extremely responsive, helpful, and resolved my questions almost instantly. Highly recommended!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Pavaruni_TW family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 11, 2025

not only it is a useful app, but they offered to increase my quota to help better understand capabilities. Support is awesome.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Great support!

Using app

About 6 hours

Total reviews

12

Average rating

4.9

Developer Reply

Hi Wick Guru family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

I'm very impressed with the record, other heat map tools i've used are all janky and are just a bunch of screenshots stitched together. Thi is more like a recording. Really cool. I can see a lot of use cases for this app.

Using app

16 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi GameHive family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

This app has been a game changer with the ability to observe how customers interact with the site and opportunities to improve the UX. Would 100% recommend!

Store

PateMe

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi PateMe family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 8, 2025

very useful app, excellent customer service with fast response

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vibroacoustic Solutions family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.