MIDA: Heatmap, Replay Checkout

Oct. 27, 2024

This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.

Oct. 25, 2024

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Oct. 25, 2024

nice so far

Oct. 24, 2024

very good app perfect service

Oct. 17, 2024

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction. Good easy tool definetly to be considered.

Oct. 16, 2024

Very good app to track analytics. Thank you Jennie for your prompt responses! I have yet to start using the heatmaps but it seems like a very useful app.

Oct. 14, 2024

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback! Jennie was super helpful when I contacted tech support too!

Oct. 11, 2024

Oct. 8, 2024

Great app and good communication from support team. The team is testing and will update the review when prompted

Sept. 27, 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

Sept. 25, 2024

Awesome app!.

Sept. 25, 2024

This app is really cool! It was fun to watch my customers' journeys through my store. The heatmap provided a lot of insights as well, as it provided insights into what parts of my store drew my customers' attention. Their customer service team was on top of any issues or questions I had. They generally don't respond during our typical work hours if you live in the USA. However, if the pricing was different, I might keep the app long term. This app is more of a download-for-a-week and delete-type app. I will probably routinely download this app once a year to see what my customers are doing.

Sept. 23, 2024

Very useful when analysing customer behaviour. Can see visitors' exact actions. Support team very responsive and cooperative. Great experience overall.

Sept. 19, 2024

Snelle respons, goede app. Zeker aan te raden!

Sept. 10, 2024

working well very handy

Aug. 31, 2024

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Aug. 30, 2024

It's good and convenient app that improve your website conversions through customers' behaviors that Mida brought, I highly recommend you people who see this app to download it, you will be amazed, it's friendly also, provide people who don't have too much budget many function to use. Meanwhile, customer service is good as well, when I encountered some problem, staff Jennie helped me out, appreciate!

Aug. 26, 2024

Très bien assistée! merci!

Aug. 23, 2024

Easy to navigate and very helpful to see how customers interact with your online shop

Aug. 14, 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out