All reviews

Rating Breakdown

  • 5
    91% (353 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 87% (322)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2025

This is an awesome app. Really helps to investigate user journeys and identify areas of improvement for the webstore. Loving it :)

Store

Nuqrah

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

cool app. super usefull

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

Store

AHLVM

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

The app and support team are wonderfully helpful. This app is extremely beneficial in understanding customer flow.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Amazing support

Store

Beezzit

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Great App and good support.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

we’ve been using MIDA: Heatmap, Record & Replay for a while, and it has consistently proven to be an essential tool for understanding user behavior and optimizing our website’s performance. The heatmaps provide clear insights into user interactions, while the session replay functionality is accurate and detailed, making it easy to identify pain points and opportunities for improvement.

Store

ODELIA

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

So helpfull; the support go further to solve your case. I really appreciate it.

Store

YOUSOUL

Using app

3 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Dec. 21, 2024

Great app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Chloe a été remarquable pour m'aider à tirer profit des fonctionnalités de Mida. Equipe au top et accompagnement superbe.

Using app

10 days

Total reviews

30

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.

Store

Dorotea

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

its very helpful to see my customers journey through it solved my all problems

Store

Salaur

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I'm super happy with MIDA so far and wish I had installed it sooner. The setup is seamless compared to similar apps, and it's already SO helpful for understanding UX. I'll continue using it in the future and highly recommend it to others.

Store

Umara

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Brilliant so far! Thanks so much!

Using app

16 minutes

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays. The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!

Store

Wowwy

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Nice app but sessions should be increased in paid plan

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Using app

About 1 month

Total reviews

4

Average rating

5.0