All reviews

Rating Breakdown

  • 5
    97% (426 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 88% (392)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2025

Nice app! Good to use and problem solved quickly!Will keep using it and really recommend!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2025

Very solid platform. Helps with seeing activity on site, so you can improve.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great product and great support! Thank you.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme. I like the ability to see heatmaps and user replays. I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 3, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Had an issue regarding some inconsistencies with the heatmaps and replays. The team fixed it swiftly and even extended my subscription as an apology. Love the attitude and detailed responses I get! Would 100% recommend.

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Acuzone

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 23, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

This is an awesome app. Really helps to investigate user journeys and identify areas of improvement for the webstore. Loving it :)

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Nuqrah

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

cool app. super usefull

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

Store

AHLVM

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

The app and support team are wonderfully helpful. This app is extremely beneficial in understanding customer flow.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Amazing support

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Beezzit

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Great App and good support.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

we’ve been using MIDA: Heatmap, Record & Replay for a while, and it has consistently proven to be an essential tool for understanding user behavior and optimizing our website’s performance. The heatmaps provide clear insights into user interactions, while the session replay functionality is accurate and detailed, making it easy to identify pain points and opportunities for improvement.

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ODELIA

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Mida est une application vraiment innovante ! Elle permet de filmer les interactions avec les clients de manière fluide et professionnelle. Je suis très satisfait de son utilisation, elle répond parfaitement à mes besoins. Je la recommande sans hésitation !

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

So helpfull; the support go further to solve your case. I really appreciate it.

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YOUSOUL

Using app

3 months

Total reviews

5

Average rating

3.8