All reviews

Rating Breakdown

  • 5
    96% (424 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 88% (390)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2024

Great app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Chloe a été remarquable pour m'aider à tirer profit des fonctionnalités de Mida. Equipe au top et accompagnement superbe.

Using app

10 days

Total reviews

32

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.

Store

Dorotea

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

its very helpful to see my customers journey through it solved my all problems

Store

Salaur

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I'm super happy with MIDA so far and wish I had installed it sooner. The setup is seamless compared to similar apps, and it's already SO helpful for understanding UX. I'll continue using it in the future and highly recommend it to others.

Store

Umara

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Brilliant so far! Thanks so much!

Using app

16 minutes

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays. The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!

Store

Wowwy

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Amazing App, it is clean and simple and do what it is supposed to do really well

Store

Framora

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The recording are great and clear with helpful additional information and the customer service is even better.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

This is a great app with a fantastic workflow. The recording are instantly there on your dashboard and its great for keeping track and analysing consumer behaviour to optimise your conversion rate further. Definitely a must have.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

MIDA has been useful and I'm very pleased with it. The customer service has also been amazing!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

good support and good tools, very attentive to help! excellent application to boost your website and achieve higher sales, understand how your users navigate the web and offer them a better experience :)

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I've been using MIDA Session Recording & Replay for a while now, and it's been a game changer for my store. The recordings are incredibly insightful, helping me understand customer behavior and optimize my website. The interface is user-friendly, and the setup process was smooth. I recently reached out to support for an extension, and Jennie was super helpful and responsive. The additional recordings were added quickly, and the customer service was excellent. Highly recommend this app to any store owner looking to improve their user experience and boost conversions!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The app is easy to use, and the replays allow you to see where customers are getting confused on your site and then make corrections to ease the customer journey

Using app

11 days

Total reviews

1

Average rating

5.0