MIDA: Heatmap, Record & Replay
MIDA Sessions Recording - Shopify App Store
Rating
4.9
feedback
141
chart
#228
All reviews
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Oct. 17, 2024
Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction. Good easy tool definetly to be considered.
Oct. 17, 2024
I would recommend because it gives U great insight into how your store is performing,great customer service by jenni
Oct. 16, 2024
Very good app to track analytics. Thank you Jennie for your prompt responses! I have yet to start using the heatmaps but it seems like a very useful app.
Oct. 14, 2024
I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback! Jennie was super helpful when I contacted tech support too!
Oct. 11, 2024
Oct. 8, 2024
Great app and good communication from support team. The team is testing and will update the review when prompted
Oct. 6, 2024
great app, amazing accuracy and a really good free plan. just be 5 stars already lol
Sept. 27, 2024
Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!
Sept. 25, 2024
This app is really cool! It was fun to watch my customers' journeys through my store. The heatmap provided a lot of insights as well, as it provided insights into what parts of my store drew my customers' attention. Their customer service team was on top of any issues or questions I had. They generally don't respond during our typical work hours if you live in the USA. However, if the pricing was different, I might keep the app long term. This app is more of a download-for-a-week and delete-type app. I will probably routinely download this app once a year to see what my customers are doing.
Sept. 23, 2024
Very useful when analysing customer behaviour. Can see visitors' exact actions. Support team very responsive and cooperative. Great experience overall.
Sept. 17, 2024
We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!