MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
386
chart
#150
All reviews
Review RSS Feed
Jan. 22, 2026
Months working with MIDA. We are having an issue, but they assisted me with the concern. Good support and friendly! We are still exploring how to work with the app.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 22, 2026
Very useful and helpful team, recommended!
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 21, 2026
Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Jan. 21, 2026
Thank you Chloe, really great support!!!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 17, 2026
Incredible app, support is perfect and the service too I reccommend
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 17, 2026
good app with helpful customer service. chloe was great
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 14, 2026
Great app. easy to navigate and no lag issues
Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Jan. 11, 2026
Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Jan. 9, 2026
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 7, 2026
overall I like it. it lives up to the expectations. Still testing it but so far everything works fine now.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 4, 2026
Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 2, 2026
great team. perfect service
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 1, 2026
Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Dec. 28, 2025
This is a really great app for visitor replays, thank you Mida. I can see what my customers click off at, what's wrong with my store, and I can see what the POV is like from the customer looking at my store. Overall great app and customer service. Thank you to Chloe from customer support for helping me with my inquiry too.
Dec. 27, 2025
Hi there, You just made our day — thank you so much for the review! 🎉 It’s great to know MIDA is working well for your store. Cheers, MIDA team
Dec. 26, 2025
I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Dec. 25, 2025
Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 23, 2025
I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.