MIDA: Heatmap, Record & Replay
MIDA Sessions Recording - Shopify App Store
Rating
4.8
feedback
80
chart
#485
All reviews
Rating Breakdown
Review RSS Feed
April 2, 2024
Very Nice app. Encountered some error reached to the support team got instant reply and solved the problem. Thankyou for the great support
March 25, 2024
I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app. The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn
March 20, 2024
Das Tracking funktioniert relativ gut, bis auf paar Anzeigefehler. Der Support ist auch sehr gut, antworten schnell und haben auch schnell jemand da der Probleme beheben kann und das sogar im Free Plan. Die Preisgestaltung ist auch fair gestaltet.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Feb. 26, 2024
Really good app for understanding the customer's journey. A+++
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Feb. 22, 2024
Awesome app!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Feb. 4, 2024
Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!
Feb. 2, 2024
A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.
Feb. 2, 2024
So far so good. Have just installed this app, so can't comment on the ongoing use of it yet. However it was super simple to install, and Joy on the support team was able to help and confirm that I had set it all up correctly which was fantastic.
Jan. 17, 2024
Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 8, 2024
Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!
Dec. 26, 2023
Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.
Dec. 18, 2023
Really great app and friendly and helpful support team!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Dec. 13, 2023
this app help me a lot thank you.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Dec. 10, 2023
Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.
Thank you for the incredible 5-star rating of our app! We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast. We truly appreciate your positive feedback and support!
Nov. 28, 2023
Great customer service and very fast response!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Nov. 27, 2023
The support I received was very helpful and informative!
Thank you so much for your 5 star rating. We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!