MIDA Replay, Heatmap & Insight

Brilliant so far! Thanks so much!

The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays. The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!

Nice app but sessions should be increased in paid plan

This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.

Amazing App, it is clean and simple and do what it is supposed to do really well

The recording are great and clear with helpful additional information and the customer service is even better.

MIDA has been useful and I'm very pleased with it. The customer service has also been amazing!

good support and good tools, very attentive to help! excellent application to boost your website and achieve higher sales, understand how your users navigate the web and offer them a better experience :)

Good app for improving your store!

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

I've been using MIDA Session Recording & Replay for a while now, and it's been a game changer for my store. The recordings are incredibly insightful, helping me understand customer behavior and optimize my website. The interface is user-friendly, and the setup process was smooth. I recently reached out to support for an extension, and Jennie was super helpful and responsive. The additional recordings were added quickly, and the customer service was excellent. Highly recommend this app to any store owner looking to improve their user experience and boost conversions!

The app is easy to use, and the replays allow you to see where customers are getting confused on your site and then make corrections to ease the customer journey

Great service and support! Looking forward towards the Live View feature!

It's a great app. The free tier is generous and better than alternatives like MS Clarity. The paid tiers are amazing value compared to paid alternatives too.

This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

nice so far