MIDA Heatmap & Replay Checkout

This screen recording tool is fantastic! MIDA meets all my requirements perfectly and is very easy to use.

So far so good! Can't wait to see the outcome.

Other than a lot of the options being paid, in my oppinnion it is one of the best tools to use for replaying checkouts and checking heatmaps on your store. The support is absolutely amazing, always ready to help and has a friendly tone. I have only been using the app for about a week now so take this review with a pinch of salt, but my experience overall has been great. The app in itself is quite easy to use just like any shopify app, I think that is a must. The tools it provides helps you actually take a look at how customers look around in your store befoe actually buying anything, helping you improve in areas you didn't even know you had to. For example looking at replays today, I just noticed that a lot of people go away from my store just because I do not have enough products. As soon as they go to the actual catalog, they leave, no matter the discounts I have on my current products.

This is app has been great in helping me understand how my clients are interacting with my store and what i need to change to perhaps increase conversion! The team at Mida is always there to answer my questions and i would recommend this app to anyone ho wants to take their store to the next level!

If you are looking for a cost effective replay app, I'd recommend this one. The support team are also really responsive when you do need a little extra assistance or have a query.

great support thank you

Installed this app and it provides exactly what it promises. Great App!

Hood little app. Very easy to use. Team are fantastic with customer service and support. Giving you lots of advice and help.

Just amazing, does it say and that´s pretty simple. Perfect!

Very useful and helpful app, Customer support is great aswell, Erik and Hailey helped me with any problems and were great with helping me understand the app.

MIDA has been incredibly helpful for understanding how visitors actually interact with my store. The session replays and heatmaps make it easy to see where people click, scroll, or drop off, which helped me spot issues I would never have noticed otherwise. Setup was quick, the interface is clean, and the recordings load smoothly. What really stands out is the support team — they respond fast and are genuinely helpful whenever you have questions. If you want real insight into customer behavior and want to improve your store experience, this app is definitely worth installing.

Easy interface and very user-friendly. It captures live sessions really well. Highly recommend! =)

Very good concept we can see what our visitors did in real time and it helps a lot to find where the visitors leave the website. The support is very kind and reactive !

(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes

Definitely one of the coolest and most helpful Shopify apps you will find to help you improve conversions on your website.

I’m naturally very wary of apps, especially in ecommerce. So many promise the world and underdeliver. MIDA is the real deal. The onboarding was smooth, the data was clear and actionable, and the customer service has been outstanding. Within 24 hours we had enough meaningful insight to confidently make a change to our site, and that change turned into an order just a few hours later. That kind of speed and clarity is rare. Highly recommend.

MIDA is a great app. We have been able to use it to see where are customers are looking on our website and see what is working and what is not working. Helping us understand our customers behaviors have given us the chance to make changes to improve our customers experience.

Amazing Support and MIDAS helps us figure out what works best for our landing pages and updates. Really helpful when trying to develop the best user experience for our customer base.

really useful app for customer insight. Customer service is really helpful too in getting things done quickly and coming to you straight away. Highly recommend!