MIDA: Heatmap, Replay Checkout
Heatmaps reveal lost sales. Record, analytic for cart recovery
Rating
4.9
feedback
438
chart
#171
All reviews
Review RSS Feed
Jan. 26, 2026
Everything works great! I really like all the feautures, especially the session replays!
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 25, 2026
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Jan. 24, 2026
The support team is absolutely outstanding. They were always helpful, responsive, and ready to assist whenever I had a question or ran into an issue. I never felt left alone every time I reached out, I received a fast and clear response with a real solution. This level of customer support is rare and makes a huge difference in the overall experience. I can confidently recommend this app to anyone looking for a reliable and well-supported solution.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 23, 2026
Brilliant app, shopify lacks the ability to track customers in real time. but this app is brilliant. Head maps, live recording, geo mapping. Support is also brilliant - prompt, friendly and generous.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 22, 2026
Months working with MIDA. We are having an issue, but they assisted me with the concern. Good support and friendly! We are still exploring how to work with the app.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 22, 2026
Very useful and helpful team, recommended!
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 21, 2026
Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Jan. 21, 2026
Thank you Chloe, really great support!!!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 17, 2026
Incredible app, support is perfect and the service too I reccommend
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 17, 2026
good app with helpful customer service. chloe was great
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 14, 2026
Great app. easy to navigate and no lag issues
Hi there, Thank you for your review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Jan. 11, 2026
Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Jan. 9, 2026
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 7, 2026
overall I like it. it lives up to the expectations. Still testing it but so far everything works fine now.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 4, 2026
Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 2, 2026
great team. perfect service
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 1, 2026
Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Dec. 28, 2025
This is a really great app for visitor replays, thank you Mida. I can see what my customers click off at, what's wrong with my store, and I can see what the POV is like from the customer looking at my store. Overall great app and customer service. Thank you to Chloe from customer support for helping me with my inquiry too.