MIDA: Heatmap, Replay Checkout

Oct. 27, 2025

Stunning customer service to be honest. Messaged during odd hours wasn't expecting to get a reply but hey! Darwin was amazing. Didn't really understand how the app worked as the sessions and billing were a bit confusing but he did take the take to explain and even gave some free sessions to help us out. The app is really helpful, we could easily visualize where are loosing tons and tons of traffic. So much work to do on the site but with this app, you kind have a direction on what to work on instead of guessing about! Good UI and easy to use as well. highly recommend!

Oct. 27, 2025

Oct. 23, 2025

Very fast and responsive support team! The customer service exceeded my expectations, every question was answered quickly and professionally. The app runs smoothly, is easy to navigate, and works perfectly without any issues.

Oct. 23, 2025

Works great, had my max sessions extended to 750, app is easy to use, loads fast, does not affect site performance. Happy with the customer service.

Oct. 20, 2025

I was looking for a simple heatmap but MIDA has delivered a lot more! In only a couple of days i was able to understand more about the behaviour of my clients and make some adaptations on my website which I will fastly be able to see results thanks to the montly recorded sessions. Also, my next step would be to look for an app to make surveys but MIDA also does that, so another thing checked on my to do list. Would definetly recommed!

Oct. 19, 2025

mida have a great deal of advantages including free increase of the number of recordings, exluding ips and good customer support.

Oct. 18, 2025

really helpful.

Oct. 17, 2025

This app is great for seeing what’s popular on my site. It helps me make adjustments that boost conversions and increase sales.

Oct. 16, 2025

From Colombia, amazing tool to truly understand customer behavior. We’ve been using MIDA for a while and it has completely changed the way we analyze traffic in our store. Watching real session replays helped us figure out why many users were leaving the homepage without visiting products and from there, we optimized our structure and improved conversions. The interface is clean, easy to use, and doesn’t slow down the website (unlike other similar apps). Plus, their support team replies fast and with real solutions, not just automated messages. 100% recommended if you want to understand what’s really happening behind your analytics and make data-driven decisions.

Oct. 15, 2025

it can improve how you see your customers use your site ,which help you get better conversion and more sales,used it for a day and loved it honestly ,

Oct. 14, 2025

Oct. 13, 2025

Oct. 13, 2025

Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.

Oct. 9, 2025

Oct. 9, 2025

The app is efficient, I'm getting good data & insights about visitors to my online store and heatmap to help me understand my customer behaviors. Online assistance is also reliable, I would recommend it to store owners.

Oct. 7, 2025

This app is amazing! I highly recommend it to anyone who wants to effectively track visits on their website. The support team is very responsive and extremely competent — I truly recommend this app!

Oct. 6, 2025

Super friendly staff, very straightforward and easy to read analytics and maps, so far im very pleased and am looking into a subscription, thank you guys for what your doing!

Oct. 5, 2025

Really easy to use and provides very good information about the customer journey through the shop

Oct. 4, 2025

sehr zuvorkommend und hilfreich in allen Bereichen. Nur zu empfehlen!

Oct. 3, 2025

Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!