All reviews

Rating Breakdown

  • 5
    95% (593 ratings)
  • 4
    3% (17 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 18, 2024

I wanted to test the app during the Black Friday promo : one month free trial. I've been charged after 10 days. I've contacted the support several times, nobody follows up on my several emails, and nobody is answering since I've asked for a refund. Unacceptable.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2024

This app not only does a bunch of very cool things, but any questions or guidance you need are quickly answered with Monster's chat feature. When I couldn't fix something myself, they actually accessed my shop and helped me out. Thanks ya'll.

Using app

26 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 5, 2024

Experience so far is good. I have seen an increase in cart conversions, think the goals free gift then free shipping helpls customer conversion. Customer service /help team have beeen great and easy to work with I do need to learn more about Monster Cart and other options available,

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 30, 2024

Seeing that the founder himself is involved in support shows the quality and experience of this application, which I'll be using on all my future stores, and which is all I needed to have a powerful checkout for conversion.

Store

Caudee

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

The app itself is amazing but the customer service is next level! Ty for the help! looking forward to using this app for a long time to come

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Very professional team, especially their founder Ty, who is really professional and can solve problems in time. The best shopping cart software.

Store

MERACH

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Very helpful! Answered all my questions promptly and was able to resolve all issues

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

so far, perfect customer support.. app looks sick - cant wait to maximise my cvr !!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

What a super support team. Very professional and great service.

Store

TYKULT

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 20, 2024

Fantastic app and amazing support! Highly recommended to increase revenue

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Excellent customer service, very fast and prompt! Would highly recommend

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Super easy to install and set up! I had Monster Cart as a back-up plan in case my coded free GWP didn't work, and I'm so glad I had it handy. I was able to set this up in minutes ahead of our Black Friday sale, what a life saver! Couple of tweaks along the way, and customer support was super quick to respond and help out!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Monster Cart is always my go to for cart gamification. The support team is extremely helpful, always so nice and so quick to reply!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Best app I used for free gifts on shopify! Super customizable, also has an option for a sticky cart that holds the product image- other apps don't. The urgency text in the cart is BRILLIANT. 24/7 customer service from my experience so far!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

best customer service. prompt and always knowledgable !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

It's been really good so far, support is great and a little bug was fixed quickly. So much functionality and always adding new features, plus excellent price. Very happy with this app, seems to have helped our conversion rate too!

Store

EQUISK

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great install experience with the help from the team!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

A very convenient app to use. Customer support is great too

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!

Using app

10 months

Total reviews

2

Average rating

5.0