Monster Cart Upsell+Free Gifts
Monster Cart Upsells, Free Gifts and More For Shopify
Rating
4.9
feedback
563
chart
#1,252
All reviews
Rating Breakdown
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June 24, 2024
Have had a few teething problems with set up but the team have been there straight away to sort them out promptly! Great customer service
June 24, 2024
An incredible application, a must-have if you want to improve your average conversion/purchase rate. Bonus: the team is super friendly and responsive!
June 17, 2024
I received a clear and easy-to-follow video that explained where I went wrong with the setup and the extra features I was missing. Sometimes, we are so busy uploading these apps, and the good ones with great customer service stand out from the rest! I'm looking forward to seeing the AOV rise thanks to such a great app! Brilliant.
June 7, 2024
awesome app so far. had many conversions just by using the free gift feature. the layout, the colours, the optional extras like confetti when the customer meets the cart goal etc etc - love the app. i had a little issue today and got in contact with support and charlene answered almost immediatley and was super super polite and friendly. personally one of the best upsell apps on the shopify app store easily.
May 22, 2024
I'm loving the app. The support team is great and worked on get a solution for almost all my problems. Five stars for shure!
May 13, 2024
Service très rapide et super aimable c'est super agréable ! Merci beaucoup !
May 13, 2024
An excellent application that helps me significantly increase the volume of sales and conversion rates on the site! There are all kinds of things that I had difficulty with and I needed an adjustment, the professional and development team helped me quickly and everything for my requested and individual needs :)
April 27, 2024
It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.
ohhh nooo sorry to hear this! We try our hardest to answer within 5-10 minutes. Not one of our usual support happy reviews. 😅 Thanks for the feedback. As for cart width... our team can easily customize this for you. As for pricing our value should easil exceed the cost within those 500 orders. We get a lot of customers ask why we are so cheap for what we do. Always appreciate the feedback though. If you would like to try Monster again.. please reach out to the support team and we would happily extend your trial to give it a go. :) Ty.
April 25, 2024
Literally does the work of 4 other aps I was paying for PLUS a bunch of extra stuff! Had a small hiccup setting up and and was resolved in minutes- excellent service and super user friendly- highly recommend!
May 22, 2024
Love Monster Upsell. They always reply super quick and find answers to any questions if they don't know.
April 22, 2024
I had an issue with something showing on my website and the customer service was super quick, efficient and kind while helping fix this.
April 19, 2024
this entire app does not work super hard to customize my customers click add to cart and it takes them to the homepage then the add to cart pops up then when you try and click the terrible looking upsell it doesnt even work support isnt online during normal USA working hours I heard great things about this platform but overall experience has been terrible. I get things happen with these apps but when you are not even available to respond during normal working hours? Thats insane. DO NOT USE THIS APP!
Hi team 🥰 Our app has integrated seamlessly with 4000+ stores out of the box - However your specific theme is a rare one we have to work on manually. Looking through records - I see team responded to your message within 6 minutes. I'm sorry if you expected it to be faster. Support is sometimes working with multiple stores and gets to you as soon as possible. If you would give us a chance we'd love to help get your app up and running perfectly. (Also.. just wanted to bring to your attention... your store may have recently been hacked. I can see a different site appear when clicking your URL. Hoping you can get it fixed soon and back selling) Ty 🙏🏻
April 19, 2024
The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.
March 26, 2024
The support team was very quick and attentive with all queries. The App works perfectly to increase conversions