Monster Cart Upsell+Free Gift
Boost AOV With In Cart Upsell, Free Gift Rewards GWP,...
Rating
4.5
feedback
491
chart
#2,396
All reviews
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Jan. 28, 2026
Unfortunately I have had a terrible experience with this APP. I contacted multiple times during the few months I had this about the dashboard never working the entire time, so I could never check any data. I also have just seen I've been charged multiple times for the same period even though its meant to be a monthly fee on the plan I was on and then also after I finally cancelled I have still been charged again yesterday for another month. I can't contact support now that I have uninstalled and shopify said I need to take the charges up with the app.
Hey team .. Just sent an email. We are in the process of migrating stores to V2 of Monster Cart for analytics. Love to get you sorted there as per conversation. I've also written to you about the charges. Unfortunately this is how Shopify charges our usage and prorata. Its tricky to unpack (please see email) Ty Co-founder Monster Cart
Jan. 28, 2026
Easy to use, never glitches or never had any problems. Customer service is quick & real humans which is great (Shout out to Angelica for going above & beyond.)
Jan. 27, 2026
I'm really not so tech savvy, but that's not a problem! The Team at Monster Cart, especially my new best buddy Charlene, was there to help me create a cart that was tailored for my e-commerce site to increase my Average Order Value. It was everything I was looking and hoping for in a tool to help me with my business. Thank you Monster Cart!
Jan. 19, 2026
Really great app, and the customer service has been phenomenal - reached out to customer service with an issue and had everything fixed within 10 minutes.
Jan. 11, 2026
Decent app, but picked up that they are duplicating their charges every month. They charge a monthly fee + usage & a monthly fee again. I reached out to their support 2 weeks ago and keep getting a general response that they've passed on the message to the team leader, but still no response. Can you please refund and fix your charges ASAP? Check your charges on your monthly bill!
Hey team 🥰 This is how Shopify system charges with a base charge plus usage separate. This is in-line with our normal pricing listed in FAQs. Really sorry you received a general response message. This should have been communicated day one. Please read the emails I've sent over past weeks. Id love to have the opportunity to make this into a 5 star response. Ty Chapman - Monster Cart Founder
Dec. 12, 2025
unfortunately support is ghosting me and is not answering to any of my tickets. App stopped working and 20% of orders are not discounted.
Ty here one of the founders. Please respond to the emails we have been sending. I can see the team has been trying to help but aren’t getting responses.
Dec. 11, 2025
MonsterCart is a really great app! We've tried a fair few similar apps, but have always come back to MonsterCart as the interface is easy yet powerful to use! The customer service is above & beyond, super helpful.
Dec. 10, 2025
Warning this does NOT work with product variants. It also does not work with subscription products (i.e., excluding subs from upsells) Their product says "fully compatible with product variants" but that does not mean it's possible to do a product upsell with a specific variant. Instead it means that it can apply in the same way to all variants of a product.
Dec. 8, 2025
Outstanding customer service! They were incredibly helpful, fast, and made sure every issue was resolved immediately. So impressed!
Dec. 4, 2025
They charege based on ALL your orders in your store - doesent matter if the conversations are made throughou their app.
Dec. 1, 2025
Great experience with the support team. Highly recommend this plugin for any Shopify store trying to experiment with different discount structures.
Nov. 28, 2025
I couldn’t be more impressed with the support I received from Charlene at Monster Upsell. From the moment I reached out, she was exceptionally helpful, patient, and knowledgeable. She took the time to fully understand the issue, explained solutions clearly, and went above and beyond to make sure everything was working perfectly. Her communication was fast, friendly, and professional throughout the entire process. It’s rare to find customer support that truly cares, and Charlene absolutely delivered that. Thanks to her outstanding assistance, the entire experience was stress-free, and our store is now running better than ever. Charlene is an incredible asset to the Monster Upsell team, and I’m extremely grateful for her help! Highly recommended support — 10/10!
Nov. 25, 2025
I needed some assistance setting up my BFCM Cart, and Live Chat Support came on in seconds and helped me in seconds. Top notch... thank you so much!
Nov. 17, 2025
Angelica Rocks! Helped me like instantly when I couldn't get my cart working. Had a problem for months. Goat.
Nov. 17, 2025
So far the customer service has been great all my little teething issues have been sorted and now excited to see this app bring in the sales :) so happy i found an app to help! thanks guys
Nov. 16, 2025
I'm not the best with IT so needed a bit of guidance and was so well looked after by Angelica who helped me through the set up stage. All working well now. Her help and patience was much appreciated. Thankyou
Nov. 13, 2025
I had a play with over 10 different upsell+free gift apps, and Monster Cart came out the winner, offering everything I needed, easy customisation and fair pricing. The cherry on top, their customer support is next level. Highly recommend this app. Thanks, Monster Cart Team!
Nov. 9, 2025
malisima atencion al cliente y despues no puedes ni cambiar colores, ni poner regalos ni nada