All reviews

Rating Breakdown

  • 5
    90% (453 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 99% (495)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2026

I've been so impressed with Monster Cart so far - the team are very helpful as well in quickly answering any set-up questions. I really like the added features that Monster cart have that I know don't exist in the other cart apps - Monster Cart for example have in-cart drawer scarcity timers and banner announcements. Fantastic!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2026

I've had assistance with 2 completely different things now and both times the service has been great, with quick fixes.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2026

The girls behind this app are so supportive, knowledgeable and kind. They have been a help, and answer any question so quickly. Thank you so much!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2026

Incredibly fast, responsive, and helpful customer service!! I had an issue with a product photo carousel in the slide-out cart on my website, and I contacted Monster Cart’s customer service. Their team got back to me within 10 minutes, requested access to my store, and sorted out the problem instantly. Absolutely fantastic!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

March 24, 2026

Doesn't attribute sales. Meaning I have no idea if the app is driving any value. 'just trust me bro' is a bad value proposition

Using app

5 months

Total reviews

4

Average rating

3.3

1 / 5 Share

March 19, 2026

The discount calculation is weird and shows up differently in check out. I had so many customers asking. The App has lots of bugs and a very bad support. I moved to Unicorn Cart eventually.

Store

Magic T

Using app

About 1 year

Total reviews

13

Average rating

3.3

5 / 5 Share

March 9, 2026

Great app! Support is fantastic! Solved all our questions

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Charlene was super friendly, quick and helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

I LOVE LOVE LOVE!!! MonsterApps/Cart and have been using it for the past two years. I highly recommend. I just upgraded to version 2 and know I will love it even more. Their tech support is amazing 10/10 so shout out to them. If you have been considering, wait no further and download them today!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Awesome app I think this really helped smooth out the checkout experience and upsell for sure! One of the best apps I have and definitely worth it!

Using app

8 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 24, 2026

I would rate this 10 stars if I could. This is by far the strongest cart upsell app on Shopify right now. Since implementing it, I have doubled my AOV, and it includes every feature you could need in a serious upsell tool. For a while I was torn between OCU and Monster Cart, but with their latest updates, Monster Cart clearly wins across the board. Customer support has also been excellent. Fast, reliable, and at one point I even had one of the founders, Ty, personally assisting me. 100/10. If you are looking for an upsell app that genuinely lifts AOV, this is the one to use.

Store

Reclaim

Using app

8 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Feb. 21, 2026

I had a good run with this app initially, but after one issue it quickly snowballed. Last week I raised concerns about billing inconsistencies that did not match their own pricing table. The initial customer support was extremely disappointing - I received one-line replies to a detailed report and was simply sent a link to the same pricing table I was questioning. For a high-volume store paying around $90 per month, I expected more serious engagement. After pushing back I was escalated to the founder, Ty, who was excellent. He handled the situation professionally and refunded the months in question. To prevent future billing issues he suggested migrating me to their new V2 beta. Unfortunately that decision has been a DISASTER. The V2 beta is highly unstable and introduced multiple serious problems. Upsell data was migrated incorrectly, with deals that required $110 spend reset to a $40 default threshold, something very easy to miss unless you manually check every upsell. This meant customers could unlock significant discounts far below intended spend levels. The cart itself became buggy and unstable, crashing, failing to load images and freezing pages. I was unable to roll back to V1 once migrated, and even disabling upsells and turning the cart off did not fully remove it. A broken version of the cart continued overriding the default Shopify cart. My only option was to uninstall the app entirely to remove the malfunctioning cart from my store. This is particularly frustrating because the app had previously performed well and helped increase AOV, but migrating a live high-volume store to a beta version on a Friday, leaving no weekend support, resulted in significant revenue loss. I am disappointed to leave a one-star review as I respect Ty as a founder and have enjoyed using this app, but based on this experience I cannot recommend it.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Team - Sorry to hear this has been your experience. Just want to clarify some things... V2 is not in beta.. but the migration experience was (although 500+ brands have gone through the process already). This is why we sent some instructions for checking over things before going live. Unfortunately when migrated there was CSS conflict with theme. We have never had this result before. Sorry about this and we will learn from it. We upgraded you based on the strict times you were informing us to on the friday. Unfortuantely.. as far as i can see the upgrade ended up being done on weekend times when support is away for an hour or so on some days. I hear the frustration here. We will learn from this experience. As for the billing... as per messages we were likely undercharging you for most months using the app.. i believe you would have got a good outcome as per the actions taken to help here. :) Unfortunately yes.. the migration did not work the perfect way it needed with store clash.. and we will endeavor to work hard at making this work 100%.

5 / 5 Share

Feb. 15, 2026

Had an issue with shipprotect checkout and Angelica from the support team handled it with ease. The issue was resolved quickly.

Store

lunalae

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 11, 2026

Really helpful chap (Ty). Resolved my issue straight away and showed me how to fix similar issues if I need to next time! :) Super speedy service, took no more than 5 mins from start to finish.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Great app! Support is even better! Very responsive and keep me updated if fix needs more time.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Ty, the owner, is exceptional and amazing. He is very reliable and will help you with any questions or solutions you need. You will not regret MonsterCart. They are the best, and they also have an excellent support team.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Angelica took care of my double cart issue in no time, which had given me a problem for the longest time! Great support!!!

Using app

27 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 28, 2026

Unfortunately I have had a terrible experience with this APP. I contacted multiple times during the few months I had this about the dashboard never working the entire time, so I could never check any data. I also have just seen I've been charged multiple times for the same period even though its meant to be a monthly fee on the plan I was on and then also after I finally cancelled I have still been charged again yesterday for another month. I can't contact support now that I have uninstalled and shopify said I need to take the charges up with the app.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey team .. Just sent an email. We are in the process of migrating stores to V2 of Monster Cart for analytics. Love to get you sorted there as per conversation. I've also written to you about the charges. Unfortunately this is how Shopify charges our usage and prorata. Its tricky to unpack (please see email) Ty Co-founder Monster Cart

5 / 5 Share

Jan. 28, 2026

Easy to use, never glitches or never had any problems. Customer service is quick & real humans which is great (Shout out to Angelica for going above & beyond.)

Store

ItsOlio

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I'm really not so tech savvy, but that's not a problem! The Team at Monster Cart, especially my new best buddy Charlene, was there to help me create a cart that was tailored for my e-commerce site to increase my Average Order Value. It was everything I was looking and hoping for in a tool to help me with my business. Thank you Monster Cart!

Using app

About 2 months

Total reviews

1

Average rating

5.0