All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2022

Je viens de prendre cette application pour la création de ma marketplace et le service client est très réactif et aidant.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

5 / 5 Share

Feb. 11, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank You for sharing your amazing experience with us. We're glad to hear that our app is easy and intuitive for you. Happy Selling :) - Team Webkul

5 / 5 Share

Feb. 10, 2022

This is an app that works very well and the support team is always very helpful. And the support team is quick to respond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your super Kind words. Keep growing :) - Team Webkul

5 / 5 Share

Feb. 5, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Store

Rumbala

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at [email protected] - Team Webkul

5 / 5 Share

Feb. 3, 2022

Buena aplicación y cumple con las necesidades, por otra parte el apoyo por parte del equipo de soporte es bastante bueno.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

Feb. 1, 2022

Webkul app is very good. It allows me to connect with different Vendors to sell their products on my Shopify store. Support is unreal. Every question gets answered plus I get step by step guide on how to do things. You can 20min free video chat with support to answer any questions. I am dealing with Ayush from the Shopify support and he is amazing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for putting this out so perfectly out there. We agree- Ayush is gem of a person & is always going the extra mile to help the merchants. If you have any further questions, please feel free to reach out to us. We are just a ticket reply away:) - Team Webkul

3 / 5 Share

Jan. 30, 2022

still some images are not syncing on my store, please provide urgent solution for this as soon as possible

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey, Thanks for the review ! Please be informed that, We're replying to all your support tickets. To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets. Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication. Please feel free to connect in case of any queries. - Team Webkul

5 / 5 Share

Jan. 14, 2022

We are using this app for fulfillment, the support team does an excellent job in resolving our roadblocks and helping us every step of the way with clear explanation on how to make changes and provide us the screenshots and documents.They respond to our request within 24 hours.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

5 / 5 Share

Jan. 14, 2022

Thanks for the support team that is very supportive and nice. Got support every time I sent the ticket within 1 day.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

5 / 5 Share

Jan. 13, 2022

The support answers all my questions and helps us with the codes. The app is also fully documented and the support knows what to send us and how to help us

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for appreciating our team efforts. Much appreciated :) If you have any further questions, please feel free to reach out to us. We are just a ticket/call away - Team Webkul

4 / 5 Share

Jan. 11, 2022

This is very well working app and the support team are always very helpful. takes a while to get used to it.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Always happy to help :) We really appreciate your kind feedback. Keep Growing ! - Team Webkul

5 / 5 Share

Jan. 11, 2022

With this app it was possible for us to built up a marketplace connecting many brands with different store-types via API. Usually everything works fine, reliable and when a bug happens you get support very quickly. Also some customizations were possible. So for our current status buidling up a marketplace business this app is essential and very helpful - I can recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

Jan. 11, 2022

Great experience using the app. Of great comfort is the excellent support Webkul provides. Had a glitch with product pricing which the team resolved quickly and professionally.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

We are really happy to hear your great experience with our product. Please feel free to connect anytime in case of any queries on [email protected] :) - Team Webkul

5 / 5 Share

Jan. 11, 2022

Support is quick and also accurate. My favorite part of the app from Webkul is that function is continuously updated evolving. Looking forward to keep work with them.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul

5 / 5 Share

Jan. 10, 2022

The support team at Multi Vendor Marketplace is really great. They make every effort to solve any issues and respond very quickly. You cannot beat the value they offer for the cost. I highly recommend them. Salons Direct.ca

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank You so much for these Super Amazing words. It really means a lot ! Happy selling :)

5 / 5 Share

Jan. 4, 2022

This app is great! We carry so many different types of vendors and they all love the access available through MVM! Big success for our small business and a huge time saver! The help desk they provide is extremely helpful. Love this app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for this super kind feedback. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul

5 / 5 Share

Jan. 3, 2022

Even if you ask a question, it is easy to use because it responds very quickly and there are many things you can do within the app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your super kind feedback. This means a lot to us. We at webkul continue to walk the extra mile to assist our merchants creating their dream marketplace !- Team Webkul

1 / 5 Share

Dec. 31, 2021

BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. - Their Slot Prizing app did not work with any of their other apps. Every month, we will be promised that it will be fixed but never done. We spend hundreds of hours and money with our programmer to get around this. - We asked to have DHL as a provider; they charged $1,500 for the customization and then offered it to everyone else at $15 a month. The worse part, the customization was useless, and they never fixed it to work for our sellers. - They will strong-arm you to pay for any fix, and if you complain, they will retaliate by cutting you off of their support. Small things become a huge deal with them. If the app is not working well, they will reply, "this is how the app is meant to work", and if you want it fixed, you need to pay. - Pooja and her upper management will not care about your website working with their app unless you pay. You have to keep them in your good grace, despite their poor customer service, or you are screwed. - The app is filled with hundreds of spelling mistakes we had to fix ourselves. - All positive reviews you see on these apps are fake, made by the app themselves. All negative reviews, rather than looking it as feedback, they fight back and can't seem ever to accept they did anything wrong. I bet they will probably also fight back on this review, rather than ever attempting to make it right. - The app is buggy, and you will need to be babysitting the code every week. Other apps suffer in synchronizing information with Multivendor, is such a pain working with them, you end up finding workarounds. While a cheap option, save yourself the nightmare of having to use this app; I wish I had long ago.

Using app

Over 2 years

Total reviews

13

Average rating

3.4

Developer Reply

Hey ! Thanks for the review. We're very sad to hear that you have the less satisfied experience using the app. However We would like to add few points here: As we can check from the support tickets, We didn't receive any query from your end since last 3 Months & Your feedback states that the DHL is not working for your sellers so, If you would have informed us over the ticket then we would have surely assisted you with the fix. Please Note: We're always keen to provide best of the app support, bug fix ASAP, make a note of the requirement (will try to add in future, if multiple such requests received) and will help our merchants understand the app features in all the ways possible. Kindly connect via our ticketing system. We'd love to hear all the concerns/issues you're having. Let's start things all over again. Our team will be happy to build a marketplace for you, together!

5 / 5 Share

Dec. 30, 2021

Multi Vendor Marketplace is an awesome app, it is a real game-changer. Just come in with a little patience, put in a little work to customize your marketplace, and you will be able to get the most out of this powerful app! The team is very helpful and always responds with the answers you need (within 24 hours or less). This app enabled me to create my dream business. Thank you guys!

Store

Vokaal

Using app

10 months

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for these super amazing words and We agree- One has to be little bit patient while setting up the marketplace to get the most out of marketplace app. Thanks again:) - Team Webkul

5 / 5 Share

Dec. 30, 2021

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Store

Loyabi

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul