All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 5, 2020

Parece muy buena, pero no han respondido a mi pedido de ayuda varias veces y se terminó el período de prueba. Lástima creo que no era difícil responderme. Así que mejor no puedo calificarla.

Using app

10 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, There was some issue so we could not get the support emails. We have fixed that now. So, now you can respond to the support emails sent and get the app installed on your store. Apologies for all the inconvenience caused to you.

5 / 5 Share

Sept. 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2020

I have the most expensive subscription that includes 24/7 support. Unfortunately, for inexplicable reasons, certain functions do not work, so I tried to contact support SEVERAL times and still haven't received a single answer.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Apologies for the dissatisfied experience with the App. But this is not the kind of support that we promise to provide and I would like to dig deep into this, as this is not a possibility that the support wont reply. Please respond to the support email sent to you and let us help you with the App.

5 / 5 Share

Sept. 1, 2020

So happy that I decided to use this app. When I decided to build a marketplace for music teachres, I did heaps of research into plugins for Wordpress, Shopify and all manner of custom and templated marketplaces. Really happy that I went with this MVM plugin! It has been perfect for getting me setup quickly. Initial setup was super easy and while the refinement and smaller detail has taken time, the support has been UNBELIEVABLY GOOD! I read some other reviews that said users weren't happy with the level of support Webkul provides but I've only been AMAZED at how responsive and helpful they've been. Not only do they always answer in 24 hours (often 12 or fewer), they've added custom code for me and have even made app improvements when I've suggested features they didn't already have. Totally above and beyond service and support that I've not found anywhere else (and I use a TON of SaaS apps!). If you're looking for a way to get a fully functioning marketplace setup quickly and on a super stable platform like Shopify, then I highly recommend choosing MVM by Webkul. You can check out my store if you want to see it in action: topmusicmarketplace.com and contact us there if you've got questions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The functionality of the app is nicely thought of, the customer care is great too! Ms.Pooja has answered all of our queries and onboarding has been very smooth.

Store

indiate

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 31, 2020

Awesome Service for my marketplace. I have Ayush answer a lot of my emails and they always give me great resources!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

I've been using this app from last 4 months. I really loved their product and solution. Their ad ons are really amazing. You think to add a feature and you can find in in add on. Thank you for best solution.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 26, 2020

My initial 1 star rating was a bit impetuous because in "my personal" opinion they didn't explain things clear enough, mainly the app on its own does NOT sync with any apps, which it seems to claim in BOLD letters, Shopify or otherwise. If you want to Sync with Shopify stores it's an extra $40, if you also want to sync with WooCommerce stores it's another $25, etc... The app does somethings well, I particularly like the sellers page for what I'm trying to do. The part where I find the app falls short is the manual creation of inventory items, it's a bit clumsy and I think there should be a greater emphasis on making the guest-sellers items fit into the host MVM shop instead what it seems like a pararllel inventory organization, for example I think it would make more sense to be able to use "product types" and "product tags" from the host store (MVM) instead of having to enter new ones in MVM. I would like to point out there customer service is very responsive, they should get credit for that.

Using app

9 days

Total reviews

4

Average rating

3.5

Developer Reply

Hi, I think there is some confusion as everything is listed clearly in the app description. The support team is in touch with you. Looking forward to help you.

5 / 5 Share

Aug. 20, 2020

Easy to use with and integrate with built-in apps. Support team is very helpful also. Thank you Webkul!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Very powerful app and great support. The only downside so far is the lack of languages because if your sellers aren´t English speakers.... you have to spend hours translating stuff. Appart from that, I´m really happy with them =)

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 10, 2020

Decided to change my review from 5 to 2 stars. The app is not stable anymore as it used to be, every upgrade they do breaks existing functionality and the support is very slow. They are also not communicating any upgrades properly, so you cannot prepare for the changes. Updated my rating to 1 star, as we had another maintenance that just broke the entire site for a long time, again no real communication happened before that, they just do whatever they like whenever they like.

Store

SAPIA

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 10, 2020

The app is great, very customizable. The customer service is excellent, especially Pooja who has answered all of my questions patiently and with very quick responses. Thank you Pooja!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I love this app, it has made my business run successfully and smoothly! The customer service is also really good. I've been assisted by Shashi and it has been so easy and fast to get help or any issue fixed!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2020

Great app to build a marketplace easily on your shopify store. Easy to setup and tech support provides answers quickly to any problems you face during the setup. Exceptional customer service by Pooja. She went above and beyond to help us with the setup and coordinated with her development team to get us answers immediately.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2021

Outstanding APP, and out standing tech support service who were extremely fast in helping out with integration. And no matter how many times I keep bothering them, they are always willing to help.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2020

Great, intuitive app for creating a multi vendor store and extremely helpful customer service. Kirti in customer service has been very helpful with the setup process. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Excelente aplicación y mejor servicio de atención al cliente. Todas las personas de atención al cliente excelentes. Pooja me ayudó en todo momento. Un 10

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2020

This is a great app to turn your shopify store into a multi vendor marketplace. Its easy to set up and if you have any questions, the support provided was amazing . Pooja has provided terrific customer service and patiently answered all our questions and always got back to us on time. Keep up the great work, team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

This app is a great platform to launch a multi vendor marketplace. I have found the team to be very responsive to any and all queries I have had, and the functionality of the app is awesome!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 21, 2020

So far this app is hands down the best possible way to create an actual reliable marketplace for cheap. I've used Dokan Multi-Vendor with Wordpress and Woocommerce and Webkul is 5 times better than them! Dokan has horrible customer support while Webkul always gets back to me (even sometimes on the weekend)! As of now, I would HIGHLY recommend this app for anyone who is looking to build their start up marketplace. Unless you have at least $20,000 laying around to hire a web dev agency, this is definitely the way to go!

Using app

6 months

Total reviews

1

Average rating

5.0