Multi Vendor Marketplace

July 17, 2020

The support is literally amazing. All of my questions were answered super fast and accurately and I don't feel left alone at all with anything when using the app.

July 15, 2020

I used this app to help me build a virtual craft fair space. The tech team and support team are super stellar. They are so nice and helped me with any modifications that I wanted to try to achieve with the product. Even when there was a way to do it myself, but I got confused. They are so amazing and helpful!

July 10, 2020

When a platform has Webkul's flexibility and level of support, the truth is that any difficulty is a detail. Friends of webkul are always available quickly to answer any questions about the operation, and best of all, always ready to make small adaptations to the reality of the business. Totally recommended!

July 9, 2020

Incredible Multi Vendor support!! They are always kind and solve all problems within 24 to 48 hours.

July 23, 2020

If you're patience, you will surely get the best and beyond from this marketplace. Pooja is the best

July 7, 2020

I use this app to create my marketplace, the client support is amazing, they helped me a lot and took the time to explain in detail, the answer delay is very short !

July 5, 2020

the app is unstable and support is extremely poor. we've been encountering intermittent errors with their product import function and SMTP configuration. but all the support team do is to give you very generic, vague answers which do not address the root cause. they put you on a subscription without a real support team and try to stall as much time as they can until you give up trying. i'd recommend you guys look elsewhere and not waste your time with these people.

June 30, 2020

Very fast and helpful support. This app has a ton of features and the support team has been quick to answer questions and help with customization.

June 26, 2020

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

June 19, 2020

Very good and quick customer service, constantly available to help us and to find solutions to our problems.

Oct. 17, 2020

**UPDATE 17th OCT 2020 ** I am now dropping the rating to one star. Some very important functions of the app have ground to a halt and support has been absolutely abysmal. Time is really precious, and you cannot manage and support your own vendors in a timely way when critical elements of this platform just fail and your support requests just disappear into generic 1 line responses. Sure they have gotten back to me in some regard but it's in no way sufficient. Seriously you get better support at Mcdonalds. I kid you not I actually started a programming diploma to engineer something 1000000x better than this in the future, ego aside anyone can see that they have included way too many under developed features instead of spending the time making the core structure bullet proof. I would much rather a small set of high functionality features than such a huge mess of trashy overpriced features, who wouldn't? This sucks, you suck. Be better. **ORIGINAL REVIEW** So i have been working on this app for a couple of weeks now, and im seriously torn between a few aspects. Firstly I will say the support so far has been good, it's not 'drop of a hat' but with basic issues solved in a reasonable time you cant really complain with that. Shopify is not overly suitable for designing a Marketplace on, if from the ground up you where able to implement a custom /proprietary enterprise grade solution then sure you could end up with a quality product. MVM does a very good job at adapting shopify's functions in some things and extremely poor in others, mostly to do with User interface and customization (fitting with your theme or design) they DO provide some tools and a HTML & CSS editor for different aspects, if you are not a developer then you will have to hire expert help to reach your visual and functional goals. When they say "like Amazon, Ebay, Etsy.." this is a GROSS overstatement considering the quality of development and feature's on those platforms you will seriously struggle to come close to the same or similar in performance. The vendor's portal (UI) is so basic I actually am dreading having to present it to my future vendors to use, it's embarrassing! So overall it's a great concept, again with some functions really well implemented and the feature app's costs are not too much of a bother as comparatively to other platforms it works out to be fairly priced with function VS price. BUT now I have done so much customization myself its beginning to look like more of a quality product, seriously I warn you though, perhaps if you are interested in starting a marketplace take a look at Arcadier, Marketplacer, cs.cart or store hippo. All of which ARE NOT shopify apps, they are stand alone solutions and could save you a massive headache. I have contacted support with my ridiculously long feature request and complaints, and will happily update this to 5 stars if ultimately i get what i want.

June 17, 2020

Definitely the best Multi Vendor plugin available on Shopify. The best feature about Webkul is their customer service. They respond back to you within hours and always really helpful. They answer all questions and provide really good examples. Recommend 100%.

June 17, 2020

It has a very good service by mail. Multi Vendor Marketplace solved all my problems and had a very good attitude to do everything I needed!! :)

June 16, 2020

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it. The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful. If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

June 12, 2020

I used this app for business purposes and works well. The support team is great and doing everything to make sure that everything works!

June 11, 2020

WOW! This app is really comprehensive! Im really impressed that they thought of everything! I researched nearly all of the available marketplace apps and can say this is the most value for money! Special shoutout of thanks to Mansi who went above and beyond to get me what I need even when im at the lowest tier of the package. Im pretty excited and I look forward to working closely more with them as I grow my marketplace! Thank you Webkul!

June 10, 2020

Multivendor marketplace by Webkul is a solution to all my needs. It helps to save me tones of money and time. Very professional and attentive support team. If I have any questions, fixes etc, they always help me. Thanks to them I will launch my project so soon. Thank you Webkul!

June 8, 2020

Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.

June 29, 2020

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back ----- Part 2: Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late. Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true. We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.

June 5, 2020

Brilliant service, I have multiple questions sometimes each day as it is quiet a complicated application and they always answer back the same day. Very happy