Multi Vendor Marketplace

June 4, 2020

Great apps backed by an awesome support team! I have been working with webkul for over a year for different stores and never faced any issues. The add on features apps are updated frequently basis user feedback.

May 26, 2020

This app is very misleading, I feel like I was scammed out of $45. It looks 'okay' at first glance but it falls short of being a real multi-vendor marketplace solution for several reasons. Also, the English translations are TERRIBLE and I spent 2 full days just rewriting the entire store and creating help articles for my vendors (becuase the ones that Webkul have are horrible). But again, thats not even why this app is a bust.. let me explain. Premium Pricing, But Not Premium Functionality To get the marketplace to 'work' you'll need to add a bunch of different add-ons (including on Shopify's side). At the end of the day you're going to spending approximately $150-200 monthly between all the different add-ons and fees. At this price, you're better off just looking at different solutions that require upfront investment and are worth your money. Horrible Backend Interface + Bugs Bugs Bugs The backend is littered with bugs. This software needs WORK, it needs a good polish and it needs it now. The interface is not intuitive at all and you'll be hard pressed to get vendors to use it without numerous questions about how to set up things. Something tha should take 1 or 2 clicks takes 5-6 and even then its not obvious how to update/change certain settings. Why 2 Stars Instead of 1 I'm only giving 2 stars because admittedly the support was good. The Webkul team responded within 24 hours to each of my inquiries. But at the end of the day, this platform is not a good solution.

May 22, 2020

Amazing Application and great support, the team reply and help immediately without any delays, Congrats

May 19, 2020

Amazing APP, communication with the developers is good, they answer all my questions on time. I highly recommend this application.

May 18, 2020

The app works completely outside shopify, and the pricing structure is very misleading. You'll need to spend hundreds of dollars more per month to get the functionality that you likely need. The english translations are extremely poor. I'm also leaving a 1 star review because many of the 5 star reviews are obviously fake.

May 13, 2020

Can't thank the developers enough for this app. Without Multivendor Marketplace app, I wouldn't be able to even start my marketplace website. I hope developers continue to build this app and provide us to be able to grow our marketplace website to become similar to Amazon and eBay.

May 12, 2020

I've been using this app for a while now and I love it. It helped me convert my page into a marketplace and has a lot of featured apps that help me do the job easier. My only advise would be to add instant customer service like a support chat. Problems do get fixed but it might take days instead of just 1 hour because it's all via email and we're on different time zones.

May 11, 2020

Webkul was really prompt and helpful in responding to my queries. Great team / Great work. Good luck to entire team of WK.

May 22, 2020

Update!! do not use if you want a professional working application! **** It’s dropped a star, now it’s garbage when you pay $45 a month!- why? Emails with an underScore “ _ “ not recognised when verifying which means two lost clients. updated with an “update” after the issue was reported but this is basic! Variants on products deleted/removed on any update = sellers have to re enter. I’ll up date this - a $45 a month app take ALOT of hours to make it work***** I’ve a very live site thinking it was stable and of a quality. It is not. It’s ok but not great. If I had the foresight I have now I would have chosen a different product. What’s good- interface is user friendly, it does do what it is supposed to do. See caveats belo. What’s poor- 1. Full of bugs (most of which have been addressed after tickets raised, however they we simple corrections. QA seems to be lacking) 2. Inbuild css is not always compatible across all devices. 3. The price point is for a premium product. It doesn’t reflect the quality expected for the price paid monthly. 4. Syncing with Shopify does not always seem successful. Missing images, descriptions, uploading images not loading etc. having to contact support to fix with 25 vendors and 350 products and growing. I don’t expect to have to manually check ever one! 5. Unable to add customer fields to invoices.. it still contains fax numbers as a default but no email.. legacy coding perhaps?. Having raised over 25 support tickets over the last few months it seems I spend a lot of time debugging / questioning software which for $45 is steep for the bugs and formatting issues. Hopefully either webkul pick up their game or an alternative developer produces something of better quality.

May 7, 2020

The best multivendor marketplace on shopify. I use webkul multivendor for my 2 websites. The team is always ready to help you. I have a little issue with setting up the booking app and they fixed for me. the app is user friendly and they provide video on youtube on how to set up their apps.

May 6, 2020

Good customer service. I was able to rebuild my store with their help. The only and best marketplace app on shopify

May 6, 2020

Excellent. I wanted to replicate a Fiverr-like multi-vendor marketplace and it has all the essential features to do that. Only suggestion for improvement would be to double check some of the text as buttons, titles and call to actions are not following high editorial standards. From functionality point of view it is SPOT ON. Excellent.

May 6, 2020

Still building my store and working my way around it, can't wait to be an expert, but until then the support team does an excellent job answering my many questions and requests. Fast and clear!

May 5, 2020

Very good support from Webkul happy and satisfied. Team is polite and issue oriented good response of queries with in time.

May 4, 2020

Really like the app, but the seller-buyer chat feature isn't launched yet despite it being advertised as a feature and it was one of the main features we purchased the app.

May 1, 2020

I left a one star review on this app after failing to get any support from the developer and being of the opinion that it caused my store to crash. I then received emails from the developer asking me to contact them and saying they wanted to investigate. They denied it crashed my store. So I reinstalled and spent 8 hours setting up vendors again. While doing so I ren into many issues and sent emails to support. I have waited all day and again no response. The biggest problem is the app is sending out endless emails to vendors and customers. Most of the emails make no sense for our business model and I can't see how to stop them. Not surprisingly the app charges for sending emails. It is also full of random weirdness like if an order goes to there vendors for €50 including postage where each vendor gets say €20/€20/€10 then if postage is €10 it also splits that income between the vendors in the ratio 2/2/1. There is no logic to that - when is postage ever a fraction of the product cost? There are also problems with it failing to import products from Shopify, issues with images (they also seem to charge for storing images) and many more issues. For €45 a month this is a poor app with no support.

April 30, 2020

I found it very complicated and customer service was not helpful. I un-installed over wasting almost two weeks.

April 29, 2020

This app is fantastic. The seller portal they provide is impressive to all my sellers and their customer service are very accommodating! I could not ask for a better app to build my site around!

April 28, 2020

I have been using the app for about a month now and to this day I have very good customer service and I am very satisfied with it. Also offer many options that are relatively cheap compared to when you have something developed yourself. As soon as there are options that you want but that are not available in the normal '' feature apps '' you can always have this developed by their team. That's how we do it now and they like to think along with you. if you don't get anywhere you can easily request support in the app. Highly recommended.

April 27, 2020

The Plug in seems to be very mighty but not flexible regarding the implementation into themes. I am searching for liquid snippets to integrate seller infos seemlessly in my own seller page templates. I can use only 4 seller page templates and they aren't very appealing and they don't fit in my theme at all. To be honest I expected more control over the design. Because Shops look very differently these days. Hopefully we will find a way to integrate everything to our needs. Maybe everything is customizable but then you urgently need to update your documentation for theme developers.